I made a reservation off Expedia and the SIXT website told me that I could rent a car at the age of 20. Instantly I booked a plane ticket and flew over to Denver. I get to the car rental station and they tell me I have to be 21 and that I might've had the wrong "state location" when the directions clearly said you can rent in Denver. I showed that website falsely advertising that you can be 20 and she told me that the system won't let me rent a car. Nothing was done to help the situation so I rented with hertz. PLEASE FIX YOUR WEBSITE. read more

Sixt Rent A Car - Car Rental Near Me - Denver, Colorado

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Terrible!!!! Rented through Expedia which was easy. I was supposed to pick up on Thursday and the Federal lock down restricted much air travel that day. I just had a hip replacement and was mobility impared. I had to cancel a number of flights and connections. The only company that did not provide a full refund was Sixt. I should have read all the negative reviews!!!! read more

We have rented through Sixt on a few occasions. This last experience was awful. We picked up the car and noticed damage when we reached our trip destination. We were told that the "scans" indicated the damage did not exist when we left the airport. We were billed for the damages and ultimately discovered (by Sixt damage department staff) that an old scan was used. They could see the damage existed on a scan 2 days prior to our pick up. Good luck trying to get a hold of anyone that can resolve this! Damage department said "It's all taken care of" and Claims says "We can't help you. You owe $447. You need to talk to the damage department. And round and round it goes. read more

I was a first time customer at first everything was great until I tried to turn the car in the gas is 2 maybe 3 notches away from full and they tried to charger us 145$ because of that I take a lot of stuff but that's insane that's greedy and very dumb if you ask me do better ! never again ! read more

Sixt Rent A Car - Gas picture - Car Rental Near Me - Denver, Colorado

Very dishonest and unethical! On Dec 25 2025, Anthony Rohlicek and his team at SIXT Denver advised me to cancel my car reservation (which I booked through Expedia) so that my mother-in-law would upgrade her reservation to a larger and more expensive car for our whole big group (instead of two smaller cars as our group originally planned). SIXT Denver also promised me a full refund and asked me to contact Expedia to process that refund (which I did right away). However, when I contacted Expedia again after a month to ask why I still hadn't received a refund, Expedia told me that SIXT "have denied the refund and mentioned that they have no records that a cancellation free of charge has been approved". Unbelievably fraudulent! read more

We had a medical emergency that caused us to miss two reservations. We showed up five minutes after they closed. The next morning, this morning actually, we showed up before open. We explained our situation, and we were down a passenger so we no longer needed two cars. Becky set us up with a larger car, figured out all our reservation needs and asked her partner to walk us to the garage. He was patient and waited for us to load in two kids and luggage. I have never had such a great experience renting a car before. The staff was absolutely fantastic! read more

Deceptive business practices. I was asked if there would be any other drivers on the vehicle and I mentioned my spouse (wife) would also be driving. They added her but failed to mention that it would increase the price of the car rental by 35%! Every other car rental company I have ever used allows this for free. And they failed to tell me it was an add on charge. I accepted the agreement given they mentioned I would also receive my $100 deposit back, and after a long flight, I failed to realize that was a separate transaction. I called their 'support' line and they offered me a $50 dollar voucher. Almost half of the deceptive fee they already charged me. Adding insult to injury, my wife did not drive once the entire trip, and given she rarely drives, I would have never added her. I get the feeling this is one of those companies that advertises a low cost rate and then additional fees you to death using deceptive practices. Do not reward this company for unethical business practices nor become a victim! read more

As a first time customer I was impressed with Sixt....until several days after returning the car I get an email about a scratch (on a tire rim,barely visible) a little later the bill for that scratch (that I know I didn't do nor saw it during pre inspection) arrived. I felt scammed. Today that feeling was justified after reading in the news that Sixt is paying out $11 million in a suit for violating customer's rental agreements. The case is based on car damage charges to some Sixt customers. read more

Sixt Rent A Car - Car Rental Near Me - Denver, Colorado

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Rental weeks ago and still no response. I accept that I left my new clothes purchased with tags still on and in original bag but NOT everyone's dishonesty and lack of follow-up even weeks later! Alex did not open doors, check both inside & outside as you usually do at my rental car drop-off. My items are in hands of one of your employees! Reported weeks ago no response from you. I no longer want to do any car rentals with you. Please refund my pre-paid reservation for July for full refund! I do not give my business to any company who cannot be trusted to return my belongings or management who thinks nothing of it and never ever responds! read more

Picked up the car in Seattle in a dimly lit parking garage. Perfectly normal experience driving around Seattle. When returned, the technician "discovered" an infinitesimal "chip" to the windshield. At no time did a rock or anything else hit the windshield while driving. Also, it was raining and on the passenger side, so who would be even able to see it? Received notification several days later I was responsible for the entire windshield. I firmly believe it's because I waived their bogus "coverage." Nickeled and dimed at every opportunity. Then, I received a $40 "administrative fee" for a red light ticket that was also bogus, which I am trying to fight with the Seattle motor vehicle department. I gave them another chance since pick up is easy, but never again. They charged me for a rental previously that I never received a confirmation from. DO NOT USE! They will rip you off every chance they get. read more

Oh wow. These reviews are terrifying. And sadly bogus damage charges me too. I rented a dusty Volvo. Half cleaned even inside. Sticky middle console. --- only to now get a email for a scratch. (They blamed me for) Then I submit photos proving it wasn't me... they didn't back down. Got an email for curb rash they are claiming is rim crack with an 800$ charge. So now they think all this curb rash happened in a 24 hour rental where the car sat in an empty garage? What bull. This is yearrrsss of curb rash from thousands of miles. Take better care of your cars and stop harassing me. Lot is full of scratches and dust. They don't even cover their cars in a snow state! I sadly overlooked taking photos of each rim. Avoid sixt. World wide but especially in Denver. Edit: also notice the bogus auto reply. I already called corporate. It's on you guys to take care of your cars better. And not on me to chase down corporate because your cars are trashed. Btw: here's another rental I refused because the scratches were extreme. I even got side eyed by the office for rejecting a scratched up car! MOST OF THE CARS ON THE LOT LOOK LIKE THIS. AND THEY HAVE THE AUDACITY TO BLAME YOU. read more

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I was having a generally pleasant experience until I returned the car at 4:29PM, 31 mins before deadline. At around 8pm I receive an email that my car is late on return and if I would like to extend my return time/day. The return process is manual and I was not given a receipt after returning. I did take pics of the car on their lot at the exact time listed above. This added stress I did not need on the final day. Rather than going back to complain at their office, I could have been at a museum before returning home. My recommendation is give garage attendants ability to provide receipts of return. That way there is 0 confusion after return read more

We had a PREPAID reservation at 5pm. We got there at 5:02 and the branch was closed and locked. Definitely looked like they left well before 5. Didn't get a courtesy call to ask if we were coming. Coming from a previous Enterprise Rental Car branch manager.... This is the worst customer service. Especially since we paid for an Uber there and then had to get an Uber back and now have to pay for another Uber tomorrow. I'm hoping for a discount or an upgrade to remedy this situation.... Otherwise, I will never rent from Sixt again, and I'll share my experience with all my friends. Res 9720453410 read more

Sixt Rent A Car - Office closed, dark and locked just 2 minutes after close. - Car Rental Near Me - Denver, Colorado

I created a reservation and paid in advance for a trip I am taking in 7 days. However, less than an hour later I discovered I would not need a rental car. I canceled my reservation but was charged a $100 cancelation fee. For less than an hour later! I contacted customer support but was told they would not make an exception and I was out $100. Most expensive, non-rental I have ever had. I will not be booking with this company in the future! read more

I had a very disappointing first rental experience with SIXT, which has ensured I will not be renting from them again. Upon returning my rental car, their technician "discovered" two scratches already present when I picked up the vehicle. Their representative confirmed these to be "normal wear and tear" at pick-up, and I took pictures of the car before I drove off. What made the situation even more frustrating was that, after I declined SIXT's extra coverage--since my husband is active duty military and we have excellent coverage through USAA--the return technician specifically pointed out that I didn't purchase their insurance and suddenly found "new" scratches. This felt like an attempt to pin additional fraudulent charges on me despite the car's pre-existing condition. As someone who rents cars frequently, this was my first and last experience with SIXT. Based on this troubling interaction, I cannot recommend them to others - military families especially, beware. read more

Pick up from Denver airport terminal was timely and the driver was helpful and friendly. Not a long wait at the rental location and after some initial confusion regarding an additional $75 fee for adding another driver, Faisal, the rental car agent, was able to make adjustments and we were on our way. He was friendly, patient and accommodating. The car was clean and worked well for us. Return was super easy. read more

If I could give less than a one star rating I would. This company is scammy as hell. I picked up a Nissan versa at the Denver airport. I prepaid the 2 day rental and did not take their insurance as my auto insurance carrier assured me I did not need to. I was told to use the mobile check in option via the online app which I did, but I could not get access to the car without entering my card information even though the rental was prepaid. The app said I would not be charged but then proceeded to put a $200 credit hold on my card about which they did not tell me. This was problem #1. No one came out to look at the car with us. They told us the keys were in it and to go straight to its parking spot. Unfortunately, I did not take a video when I walked around the car and checked it for damage. I drove out Boulder to pick up my son and then we drove to my cousins house and parked the car. The car remained parked at my cousins home for the majority of our time in Denver. I drove back out to Boulder to drop my son and then drove straight to the airport and returned the car. I expected the credit hold to be released when I returned the car. I did a quick walk around to check front and rear of the car and can confidently say that there were no issues with the vehicle that were not there before I drove it off the lot. But less than 12 hours later I received a notice that there was "damage" to the car - a 5mm scratch down to the primer - and they wanted me to file an incident report. The photo they provided was not time or date stamped. I am not even sure it was the same car. It is 3 days later and the $200 credit hold remains on my card. I fully expect I will receive some kind of ridiculous assessment for the "damage" they say I caused. This is an extortion scam, plain and simple. I have since seen hundreds of reviews about people who suffered from this same tactic. DO NOT USE THIS COMPANY - ever! But if you do, document every square inch of the car before you drive it off the lot and do the same after you return it. read more

Warning DO NOT EVER RENT FROM THIS CAR RENTAL company. They will send a "damage bill" WEEKS later with no proof and documentation, no pictures of said damage and you cannot ever reach their customer support with questions or to combat the ridiculous claim. If I could give them negative stars I would. Do your research and pay more with anyone else. read more

I traveled to Colorado from Orlando for a wedding. I was referred to rent a car from the Denver airport through Expedia - I chose Sixt because they had a decent rating. I paid for the car and insurance. When I went to check in with a customer service agent, we were making polite small talk when she informed me I didn't have the needed insurance. She explained I had collision and would need to pay for liability through Sixt - $50 additional dollars. She said it was for 3 day coverage but my rental was only for 48 hours. After I questioned it, she then backtracked and said the insurance was totally optional and I didn't have to purchase it - after she had heavily implied that I needed it to begin with. She then asked me if I wanted the car full so I could return empty - an additional $53 dollars. I agreed but was asking for clarification to know what exactly I was paying for. She then said "you don't have to pay for anything, because I'm not renting a car to you." I was incredulous. I had to drive almost 3 hours for a wedding and was now stranded at the airport. The customer service agent said I was "rude" when really I saw through her pathetic sales tactics and it made her uncomfortable because she couldn't bully me into their poor practices. (People who work for scammy businesses still feel guilt, I'm sure.) I did not curse this woman out, I did not call her any names. I asked if I could speak with another agent and she said "yes you can, but they are not allowed to rent to you after I denied you." I asked to speak to a manager who basically told me "she's our sales lead, I don't know what happened but what she says goes." When denying my rental, this "agent" DID NOT OFFER ME A REFUND. AKA SHE STOLE MY MONEY FOR NO REASON. The "manager" shifted blame to Expedia and said I could change my reservation through them. When I called Expedia, explained the situation and asked for a refund, they apologized and said they would refund me in a heartbeat if they could but they paid Sixt in full already. So Sixt had my money and did not immediately issue me a refund for not fulfilling the service. THIS IS THEFT. I paid for a service that was not fulfilled. I was denied service and my money was stolen. The agents did not attempt to rectify anything with me, the customer. THEY DID NOT INFORM ME THAT THEY HAD MY MONEY. Now I have to wait for them to "approve" my refund for a service I did not receive. After reading the other horrible reviews about them charging people damage and collision fees for their vehicles and ridiculous added charges, I can see this is a blessing in disguise. Absolutely DO NOT RENT FROM THEM! Sixt is a SCAM and the worst customer service experience I've ever had in my life. I've worked in customer service for almost 15 years and never have I ever been treated so poorly and offered absolutely no solutions for a SERVICE I PAID FOR. I will be waiting patiently for my refund. read more

Complete scam. Website said no cancelation fee. Had to cancel so I went to their website. There was a cancelation link with no warning of a cancelation fee. Clicked the link and immediately received a message the reservation was canceled and I was being charged a $100 fee. Called their worthless customer service department. Might as well have spoken with a robot....zero help or empathy. Getting nowhere with Sixt, I called my credit card company and disputed the charge. Save yourself the aggravation...go with a more reputable company for your vehicle rental. read more

I had a BMW 3-series reserved for a 5-day rental. On the shuttle to the Sixt lot, I got a text asking me to select my car. I was given a choice of 3 SUVs. I didn't pick any and thought I could straighten it out. When I got there, I was told they don't usually have 3-series since most people want SUVs. I was going to a wedding and wanted a sedan. They had a BMW 7 series and 8 series. After some back and forth with Nick, he said if I paid for extra insurance (I already had gotten damage coverage) I could get an upgraded sedan for not that much more than the 3 series. I assume the staff is pressured to upsell the insurance. I went ahead and paid more to have a sedan. I picked the white 7 series but when I went to look at it, the wheels were filthy. I told them about the wheels and asked if they could finish cleaning it. The manager (I assumed she was one) told me they don't detail them because "people take them to the mountains and they get dirty." REALLY? What a pathetic response. I told them I'd switch to the 8 series. When inspected, it was covered in crud, the wheels were dirty, the tires were gray and should have shined, and there was what looked like a bullet hole on the passenger side. I asked if they could wash it and they said they'd "run it through". I came out to see the wet car ("we don't dry them off") which dried on its own and left spots all over it. At this point, I should have just cancelled, but it was pre-paid and I figured they'd screw me over. I took the spotty car anyway as I had dinner plans. I asked if the "bullet hole" was documented on the paperwork and they said yes. On the way out of the lot, the attendant at the security gate asked for some paperwork that the agents had failed to give me. I went back to the office, retrieved it and didn't see the bullet hole mentioned on the paperwork. I asked the exit attendant if it had been noted. It had not and he added it to the paperwork. The first thing the next day I took it to a carwash to have it detailed. If you splurge for a high-end sports car and spend almost $1000 for 5 days, it should SPARKLE. The whole experience left me feeling ripped off. I wish I'd just gone to Hertz and gotten a Nisson for half the price. What a disappointment. I felt like the staff was really sketchy and should have listened to my gut and left when they started bargaining like a shady used-car lot. After posting this review on Google, I was contacted by customer service asking for more information. I sent it and was told they had already given me a $65 discount for the "waiting" and dirty car. The discount was given to me since I was upgrading from the 3-series to the 8-series. They also had my name wrong on the contract and in the emails following, addressed me as Mr. Ramron. Their customer service department and car rental lot service need to step it up. I also posted this review on a car enthusiast Facebook page with almost 5000 members and the comments and horror stories confirm that this is not an isolated incident. UPDATE: After some back and forth with Sixt customer service, they offered me a voucher for an upgrade for a future rental. I read the fine print and here's some of what it says: "The voucher is not valid for convertibles, trucks, off-road vehicles, sports and luxury cars. The offer is subject to availability. Restrictions may apply". So I can upgrade from a Sentra to an Altima (if available)? LOL, as if I'd ever spend a dime with them ever again. They were insisting a 15% discount and the useless voucher were enough to make up for paying almost $1000 for 5 days with a dirty dented car. Rent from them only if you have low expectations. read more

Sixt Rent A Car - Weird nickel sized dent in passenger door. (The car is shiny because I had already washed it) - Car Rental Near Me - Denver, Colorado

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Sixt did the right thing and refunded me the difference on the rental car. The experience not so great the resolution was completely acceptable. I thank them for correcting their mistake. read more

A total dog shit company with huge hidden fees in large contracts you're expected to read while you're literally on the move. Look at their customer service reply. $12 per gallon and so many more fees. I was told I'd pay $500 I was just charged over $700! I will never ever ever use this company again. Try Turo! How am I paying $200 more than agreed upon. I'm on vacation right now just got my bill. read more

Sixt Rent A Car - Huge Extra hidden charges - Car Rental Near Me - Denver, Colorado

Don't use Sixt. They try and shake you down, claiming you caused damage that you did not cause. They send pictures and the parts of the car don't even match. They said I caused scratches on two wheels, showing pictures, which could have been reflections. The wheels were not in the same position. Then they said we scratched the back of car and showed before and after pictures. The pictures weren't even of the same part of the car. Stay away from this company. My experience was in Atlanta, not Denver, but stay away. read more

We were told our reserved car was no longer available for pick up the same day as pick up.

Sixt is a RIP OFF! DO NOT RENT FROM THEM!!! They are trying to charge me $900 for damage I DID NOT DO!! They provide no pictures or evidence of any damage to the car when you pick it up, so you think it is a normal rental car company and drive it away. When you come back they examine it with a fine tooth comb and blame you for damage you did not do! I am now having to fight them over an $897 bill for damage I did not do! DO NOT TRUST THEM! read more

This is the second time I rent a car here, and they give me a piece of shit! My toyota Camrey was turning off in the middle of the road, the seat belt notification malfunctioned, and the breaks were wasted dry when they gave me the vehicle. I am a busy Doctor, my car is a little bit messed up, and all I wanted was to rent a car and go to the mountains for two days. The car I rented was horrible and I almost got into two wrecks coming down the mountains, when I called them to notify them of this issue, they simply said it to a dealer and bring your receipt back to the Sixt office, like I got that kind of time to waste and wait at the dealer on my day off work! read more

Do not rent from this company and if you do, take a ton of pictures before you leave the lot. They rented my a relatively older camry with 30,000 miles and I did NO damage to the car. They keep harassing me to pay them for damage that was either already there, or occurred after I rented. Bad company, bad people. read more

Never use this rental company! They are a bunch of scammers. I rented a vehicle with them for two days and was very careful with it. I am 100% sure that I did not cause any damages. I returned it just like I got it and then I get an email a month later saying that I caused damages and I owe $785. I am disputing this claim and they will not get my money. read more

Warning: When you return a car to Sixt, insist that they examine the car completely and get a final bill/receipt before you leave the rental office. Otherwise, you might be surprised by damage claims made post car return!! Also, beware of their Damages Webform because every response to the first question places YOU at liability for damages real or imagined. This is part of the Sixt scam. There are so many Yelp reviews reporting the same thing about after return damages. I'm wondering why this scam hasn't been reported to consumer agencies. I'm thinking of reporting Sixt myself. read more

RED FLAGS!! Sixt sells you on a dream of a Prestige Luxury car but by the time you get to the location they have nothing comparable to a Mercedes or bmw and force you to rent the few cars they have in stock. Even worse if you pre paid for a car you can't the money back so your screwed. You'd think that paying online would be a benefit... NOPE when I arrived they only accept credit cards even though my payment went through with a debit card! I had to call customer service myself at the rental location to fix the issue and instead of helping me the staff rather look down aimlessly and text on their cell phones . WOW MUCH DIFFERENT THAN MY TREATMENT AT ENTERPRISE. BUT WAIT THERE's MORE... after Spending over $350 for a Mercedes which I never received I was then blocked from renting Sixt bc I wanted to wear a covid mask during my photo?! The block letter stated I was " Disguising my face when asked to take a photo" and had " inappropperate behavior" (really the staff wanted to cover their butts from the fact they didn't help) I complained about my expirence I attached my letter below for proof of why they blocked me. ********Long story short SIXT ISNT ABOUT THE CUSTOMER FIRST, ITS COMPANY FIRST. ******* read more

Sixt Rent A Car - I WANTED TO WEAR A COVID MASK DURING MY PHOTO SO THET BANNED ME. It's COMPANY FIRST NOT CUSTOMER FIRST - Car Rental Near Me - Denver, Colorado

0/5 stars if possible, my experience here almost ruined the end of my trip in August. I will not be renting with this company again, and I encourage others to do their research. This is the second time I've rented with SIXT, the first was from the airport. Both times I was given notice that the car I booked in the price range was not available, and I'd HAVE to upgrade. I get that you don't always know what in the fleet the day of, but it just feels scammy. I wish they would offer the car at the same price as the booking price. We ended up paying at least $40 extra a day. Thought the stuff above was frustrating, the big big issue came up at the end of my trip. At the beginning of my rental Christian let us know we would be able to return the car to the garage early. He said there was a key drop off, so if we pulled in after hours to just drop the key there. I confirmed this 2-3 times that this was ok. The night before our early flight, we pulled into the garage and there were no spots. We were very stressed and called customer support. They said that this location doesn't accept drop-offs after hours, only between 9-5pm. We let them know that we were told there would be a spot, and a key drop box. Customer support has never heard of the drop box here, and said we have to deliver the car at 9am tomorrow. Our flight left at 6am, we were trying not to have a full freak out. We remembered there was another location near the airport, and offered that as a solution. Customer support said that would work, but there would be a drop off fee of around $90. We asked why we had to pay that, when we were originally guaranteed parking at the garage. Customer support said that was the fee, and it could not be changed. They did say they would leave note on the report about the miscommunications in drop off, and the lock box etc. We left the garage, paid the garage fee out of pocket, and dropped the car at the airport. The next day we get a notice that the car wasn't delivered on time, and asked us to extend our time. Just a freaking mess, why would the only times to drop off a car be between 9-5pm? So inconvenient. To those that work at this location, and to the company in all, may you catch every single red light on your commute home. May both sides of your pillow be warm. May your toes always find their way to the corners of your table, may your foot fall always upon a Lego. May your sleeves always roll down while washing hands, and may your hands always touch wet food while doing the dishes. May your sneezes or yawns be interrupted, and never completed. May there always be snow on your driveway, and ice on your walkways. May your dryer always leave your clothes slightly damp. May the sun always hit your face 10 minutes before your alarm goes off. May your devices always show a 5G connection but with 3G speeds, and may your YouTube videos always have to very slightly buffer every few seconds. Dishonor! Dishonor on your whole family! Dishonor on you, dishonor on your cow! I do not know if all of this above is even enough retribution for the misery and stress you caused me and my family. read more

Don't use this rental company!!! We have tried them THREE times and NEVER got the car we reserved. Then when offered a similar car there's always an additional daily fee for the new similar car offered!!!! First car was BMW suv and they offered us a Ranger Rover for additional daily fee. Second time we reserved BMW suv and all they had to offer us was a VW. Third and FINAL time was a 4wd van and we were offered a 2WD van instead. Normally wouldn't be a big deal but the weather forecast for where we were staying was calling for over 2 feet of snow which we got! read more