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    Sixt Rent A Car

    2.1 (118 reviews)
    Closed • 9:00 am - 5:00 pm

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    One of the worst rental experiences I've ever had. I will never rent from Sixt again. I wish i can give zero rating. When I returned my vehicle at Denver Airport, the Sixt agent suddenly claimed there were three scratches on the car. I immediately disputed this, because my own photos from before and after the rental showed no such damage. Despite this, the agent insisted on documenting them as "minor scratches." I later received a repair estimate that made the situation even worse -- it listed a long list of additional damages I never saw, was never told about, and that were NOT on the official return report, including supposed damage to the bumper, grille, headlights, tail lights, quarter panels, wheel liners, and more. None of this matches the condition of the car when I returned it. formally asked Sixt to explain why they added unrelated damage after the fact, to provide timestamped photos, and to break down the repair costs item-by-item. I also requested a reasonable extension because the deadline they gave fell right over the holidays. So far, the situation has been handled poorly, and I'm left disputing charges for damage I did not cause. This experience has shown me that Sixt's damage claims process is inconsistent, misleading, and incredibly frustrating. I strongly recommend avoiding Sixt altogether -- the stress and the risk are simply not worth it.

    I made a reservation off Expedia and the SIXT website told me that I could rent a car at the age of 20. Instantly I booked a plane ticket and flew over to Denver. I get to the car rental station and they tell me I have to be 21 and that I might've had the wrong "state location" when the directions clearly said you can rent in Denver. I showed that website falsely advertising that you can be 20 and she told me that the system won't let me rent a car. Nothing was done to help the situation so I rented with hertz. PLEASE FIX YOUR WEBSITE.

    Gas picture

    I was a first time customer at first everything was great until I tried to turn the car in the gas is 2 maybe 3 notches away from full and they tried to charger us 145$ because of that I take a lot of stuff but that's insane that's greedy and very dumb if you ask me do better ! never again !

    As a first time customer I was impressed with Sixt....until several days after returning the car I get an email about a scratch (on a tire rim,barely visible) a little later the bill for that scratch (that I know I didn't do nor saw it during pre inspection) arrived. I felt scammed. Today that feeling was justified after reading in the news that Sixt is paying out $11 million in a suit for violating customer's rental agreements. The case is based on car damage charges to some Sixt customers.

    Oh wow. These reviews are terrifying. And sadly bogus damage charges me too. I rented a dusty Volvo. Half cleaned even inside. Sticky middle console. --- only to now get a email for a scratch. (They blamed me for) Then I submit photos proving it wasn't me... they didn't back down. Got an email for curb rash they are claiming is rim crack with an 800$ charge. So now they think all this curb rash happened in a 24 hour rental where the car sat in an empty garage? What bull. This is yearrrsss of curb rash from thousands of miles. Take better care of your cars and stop harassing me. Lot is full of scratches and dust. They don't even cover their cars in a snow state! I sadly overlooked taking photos of each rim. Avoid sixt. World wide but especially in Denver. Edit: also notice the bogus auto reply. I already called corporate. It's on you guys to take care of your cars better. And not on me to chase down corporate because your cars are trashed. Btw: here's another rental I refused because the scratches were extreme. I even got side eyed by the office for rejecting a scratched up car! MOST OF THE CARS ON THE LOT LOOK LIKE THIS. AND THEY HAVE THE AUDACITY TO BLAME YOU.

    Office closed, dark and locked just 2 minutes after close.

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    We were told our reserved car was no longer available for pick up the same day as pick up.

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    Page 1 of 3

    Ask the Community - Sixt Rent A Car

    Review Highlights - Sixt Rent A Car

    “The car was awesome, no surprise extra billing and every person I talked to was very nice and super helpful.”

    Mentioned in 2 reviews

    Read more highlights

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    Updated (added a star) - Be wary. Booked online for $160. The attendant (Dhiren) tried to charge me…read more$1100 for "recommended services" (like WTH?) and I ended up paying $265 ADDITIONAL for prepaid fuel (still not sure there was any savings there after fees). I had to raise it to customer service to get my ~$160 credited to payment. Customer service was helpful enough but still not impressed. Car was clean and checkout staff were nice though.

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    Alamo Rent A Car

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    Great experience with Alamo at Denver International Airport…read more I booked a midsize AWD SUV in advance and used Alamo's Skip the Counter option, which made pickup very easy. After taking the shuttle to the rental facility, an employee checked my confirmation and directed me straight to the vehicle selection area. My phone wouldn't connect properly to the midsize SUV I had selected, so Larry kindly provided a complimentary upgrade to a 2026 Chevrolet Equinox AWD at no additional cost. The vehicle was clean, in excellent condition, had low mileage, and delivered impressive fuel economy throughout my 7-day trip. The AWD came in handy during a sudden mountain rainstorm and while driving the scenic Old Fall River Road in Rocky Mountain National Park. The vehicle performed flawlessly. While summer pricing was higher than off-season rates, my research showed AWD SUVs are in high demand in Colorado during peak travel season, so the pricing seemed consistent with market demand. Returning the vehicle was quick and straightforward, with clear signage and a friendly attendant. Overall, another smooth rental experience with Alamo. I've rented from them in several states and have consistently received great service and reliable vehicles. Highly recommended.

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    Enterprise Rent-A-Car

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    Warning: Take very good photos of any dings or dents and be sure to be very clear about the…read moreinsurance you have. During a recent visit -- and, importantly, this was days after major June storms had come through the area -- we rented a vehicle that had minor dents in the hood. It was raining slightly the night of the rental, so we couldn't see any issues clearly with a very wet vehicle. The remaining days were sunny, with perfect weather and we had no issues whatsoever with the vehicle. Upon return, an associated walked up to the car and begin evaluating damage without any acknowledgement. Then she claimed there was new hail damage and I needed to fill out an incident report. I indicated that there was no hail whatsoever during the sunny days of travel and, furthermore, I had coverage for damage and didn't need to fill out an incident report. She pressed the issue and got assertive in the process. I refused to sign and asked to speak with someone else given her lack of professionalism and clear lack of knowledge about the company's own policies. I explained the same to the manager who took the time to actually look up my record to see that I, indeed, had full coverage, did not need to fill out any incident report and was clear to go. Thankful for him, but highly disappointed in the experience with the earlier agent. So, yes, get the coverage. Know the policies. Take the photos for evidence.

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    You know what you can improve... Read your reviews and hire more agents. Why do they have 20 kiosks…read moreif there's only two agents. Seriously they have 2 agents working and 35 people in line? This is going to be a three hour process. What is this? The only reason I booked is because everybody else was sold out. I wish I could cancel, but because I booked through Priceline, it's nonrefundable and they don't allow that. I will never book with Payless again. Grade F Everyone in this line is fuming. Yes, I would like to leave a review.

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    Payless Car Rental - Horrible long line and in this photo we've already waited 2 hours! AVOID AT ALL COSTS!!!

    Horrible long line and in this photo we've already waited 2 hours! AVOID AT ALL COSTS!!!

    Payless Car Rental - The line of people that had to wait in 100 degree weather (no AC on) for hours

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    The line of people that had to wait in 100 degree weather (no AC on) for hours

    Sixt Rent A Car - carrental - Updated October 2026

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