As someone who has prior restaurant experience and employment, this "restaurant" has horrible service. Tonight I received the worst service I've ever had at Bt's, not that it's been great in the past. I decided to go to dinner tonight with four friends and were sat promptly, at this time the restaurant was empty. We placed our orders and it soon became very crowded, what was very perplexing was the fact that a party of six people who came in 15 minutes after we arrived were served before us. We waited about 40 minutes for our food, which was cold by the time it came out. I then asked the manager for a condiment which I requested to come with my meal, he replied, "I'll be right back with that." Unfortunately this was not the case, he proceeded to continue to talk to other customers jokingly while the author manager stood by the bar consuming alcoholic beverages before serving others their drinks. I then pulled another server aside and asked him the same question and was given the same reply, unfortunately I had to ask yet another server after i waited 5 minutes to get what I wanted. I asked the manager for the check and was told, "I'll bring it right over," the manager then went around the restaurant in a complete circle and came to the booth behind me to continue talking to other customers about baseball. Fortunately our very oblivious server saw me call him over to ask the same question; the check was promptly brought out to me, which upon paying I left. I have never experienced such terrible service in my life, the servers were inexperienced and very oblivious, the managers were also very inexperienced, let alone the fact that one was drinking on the job. Bt's will not be taking any business from me any time in the near future until it can acquire competent staff and managers who know what they are doing instead of slacking on the job. read more