Warning: a long, livid review
My first mistake was coming here to eat, which I was warned not to do.
My boyfriend and I waited 5-10 before Kevin finally arrived to take our drink orders. I ordered a Bahama Mama and a water, while my boyfriend ordered a Yuengling.
My second mistake was not being ready to order food when he took our drink orders. A good ten minutes after taking our drink orders, he finally returns (without our drinks) to get our food orders. I ordered a sirloin because it was on special, and my boyfriend got a grilled chicken salad.
Now, me being a server, I started getting really irritated after ten MORE minutes of waiting for our drinks. I know the place was busy, but seriously dude, it's called priorities. He probably didn't have more than 4 tables, so no excuse. I started to look around and tried giving him a death stare since we it had been sitting nearly half an hour after this point. The server at the table next to me asked if we had gotten our drinks yet, to which I politely responded that we hadn't and had been waiting awhile. He said he would get them for me.
He never did. My boyfriend is very patient and hard to irritate, but even he was pretty pissed at this point. I was in the process of writing a note on a napkin telling our server why we were about to walk out when what I assume was the manager came out about another ten minutes later and asked who ordered the steak. I responded that I ordered the steak, but I also ordered my drinks 45 minutes ago, and that I was about to walk out. He said that he understood and explained that my server was new (not an excuse) and that he would get our drinks. He finally came back with our drinks another five minutes later, without my boyfriend's salad.
He came back and asked about my steak. I let him know that it was cooked correctly, but it was very tough. And I'm glad I told him the truth because he gave my steak half off, which I would say was deserved. He also gave us our drinks free, (which I'm pretty sure is illegal.)
Our server never apologized, but he explained to us that he didn't bring us our drinks because he thought someone else brought them... Anyway, we still left him his undeserved tip.
They have some pretty awesome drinks specials, but never, ever come here for their food. read more