Mike is the best! After being overcharged by a different locksmith the night before to open my…read moredoor, Mike came the next morning to install a new lock. He was quick, helpful and fairly priced-- he even helped me get a partial refund from the other company who had scammed me the night before!! Highly recommend to anyone

I had a very disappointing experience trying to do business with this company. Over the course of…read moreseveral days, I was repeatedly given inconsistent information and told that someone would assist me with obtaining a remote for my vehicle so I could avoid manually unlocking it. I made it clear from the beginning that I needed this urgently. I initially called on a Thursday and followed up with an in-person visit on Friday, only to find the store closed despite the lights being on. I was then instructed to return the next morning and to send my vehicle information, which I did but due to scheduling conflicts, I was unable to return that day, but I continued to follow up the following week. Each time I contacted the business, I was either told that the appropriate person was unavailable or that someone would get back to me, however, I did not receive any follow-up. I was also repeatedly asked to provide the same information multiple times, which was frustrating and inefficient. Model, Make, Year, VIN number and photos of the remote. By the following Thursday, after nearly a week of back-and-forth, I was again asked for my information as if there had been no prior communication. At that point, I expressed my frustration. I even suggested an alternative solution, providing a newer compatible remote if my original model was no longer available but the response I received was unprofessional. During my final phone call, the representative repeatedly interrupted me, did not allow me to fully explain my situation, and appeared more focused on ending the call than resolving the issue. When I expressed my dissatisfaction and mentioned that I would be reporting the experience, the representative responded in a confrontational and dismissive manner, which was completely inappropriate. The call ultimately ended with the representative hanging up on me. Overall, the lack of communication, follow-through, and professionalism made this a very frustrating experience. If the item was not available, that should have been clearly communicated from the start instead of prolonging the process and wasting my time. I would strongly recommend others proceed with caution when considering or find somewhere else completely. A customer should never be treated this way.

I have lived in this neighborhood for 40 years. Billy's Locksmith is one of the few service…read morebusinesses that have been in Greenpoint that long. They are great: Honest!, polite and reliable. I can't say enough good things about Billy's locksmith.

Responsive, fast, helpful -- will always recommend! Helped me sort out front door lock issue over…read morethe phone in 5 minutes: no charge. Least I can do is at thanks with a review!

I came here to get a key copied and they were very nice and friendly! I didn't have to take my key…read moreoff the keychain and they copied it while I browsed the store. They have almost everything here - from kitchen sink drainers, Raid, and normal hardware stuff, to cleaning supplies and command strips. Note that the key copy is $3 but there's a $10 credit card minimum. I was trying to find something to meet that minimum and after the guy finished copying my key, he was ready and more than happy to help me find something I needed to hit the minimum. Great experience overall!

Super efficient for fixing my car key batteries, and very reasonably priced compared to other…read moreplaces I checked. Would definitely recommend.

Great service!…read more Locked out of the car! Technician came in 15 min, tne whole process to open the car was approx 4min, no damage done to the car! He was professional ! Gave a good price!will use their services in future! Recommended!

Alex the owner was very responsive and quick. His prices were very fair, and the most reasonable…read moreout of everyone I reached out to. Some places were quoting 2-3x his price. He came on short notice and was very courteous and careful when removing my stuck dead bolt on my gate.

This is the second time I have used them to replace a lost key for my older LR3 …read more Ofir came the first time and Hasan just now . Patient, methodical , professional . price was as quoted, a fair value, as in just right. Dealer would be a cost for tow , plus who know how long of a wait last quote I got for a dealer to replace a key was $750-800. Showed up on time no funny business, took about 90 minutes, just good people.

Just had the technician come in- he said there is a flat rate for emergency cases. I then called…read morethe main number - who then didn't know what that flat rate should be. 300 dollars for 5 minutes Do not use

I would never use this business. To change a lock on a security door I was given a fee of $660!!! I…read moredidn'6t pay that much for the door itself. It's awful how contractors come out to your home and when they see a woman they try to rape you with the charges... Called out another locksmith and the same job was $250! Now please explain...smh

HomeRun sent us a technician less than 30 minutes after first contact. Job was done quickly and…read moreprofessionally. Pricey, but I gather that's just the way it goes with locksmiths. $29 call out + $180 to drill through broken lock + $120 for new lock + tax. We were in the middle of moving house and had movers waiting to unload furniture, so timeliness was the main priority. Grateful to have the problem solved so quickly.

Great local hardware store, very well stocked with hard to find items. Very friendly and…read moreknowledgeable staff. Very

I called Sunnyside hardware and locksmith and I finally found a locksmith who can come over and…read morechange the lock on my former tenants apt right away . I ain't paranoid but it's better to be safe then sorry and I prefer to change the door lock asap cause you never know . prompt service , reasonable cost and job was done in less then 30 minutes. You can't go wrong with a new medeco lock and now I am the only one with the key until the new tenant or tenants move in . Very good reliable locksmith company.4.5 stars on my yelp meter.

My name is Johnny, I live in woodside queens for over 32 years. I have to give massive credit with…read morelove to those who go the extra mile for their neighbors. Rias came to my home to fix an issue a past former locksmith did a clear inferior work. He helped us get into our home and did a replacement job at a huge savings. The generosity and support from him was more than professional. Thank you Rias . Thanks for clearing up what could have been a big headache . "Not all heroes wear capes"... they come with a tool bag with drills ;)

Avoid this locksmith at all costs. I paid over $800 for a…read morelock, and within a few months the door stopped closing properly. When I called to report the problem, the owner didn't try to fix it, didn't listen, and instead started insulting me. The behavior was shocking, unprofessional, and completely unacceptable. I have never dealt with someone so rude and hostile in any business setting. This is not how a legitimate company treats paying customers. If you question his work or disagree with him in any way, expect to be verbally attacked. Save yourself the money, stress, and disrespect--go somewhere else.