I had a very disappointing experience trying to do business with this company. Over the course of several days, I was repeatedly given inconsistent information and told that someone would assist me with obtaining a remote for my vehicle so I could avoid manually unlocking it. I made it clear from the beginning that I needed this urgently. I initially called on a Thursday and followed up with an in-person visit on Friday, only to find the store closed despite the lights being on. I was then instructed to return the next morning and to send my vehicle information, which I did but due to scheduling conflicts, I was unable to return that day, but I continued to follow up the following week. Each time I contacted the business, I was either told that the appropriate person was unavailable or that someone would get back to me, however, I did not receive any follow-up. I was also repeatedly asked to provide the same information multiple times, which was frustrating and inefficient. Model, Make, Year, VIN number and photos of the remote. By the following Thursday, after nearly a week of back-and-forth, I was again asked for my information as if there had been no prior communication. At that point, I expressed my frustration. I even suggested an alternative solution, providing a newer compatible remote if my original model was no longer available but the response I received was unprofessional. During my final phone call, the representative repeatedly interrupted me, did not allow me to fully explain my situation, and appeared more focused on ending the call than resolving the issue. When I expressed my dissatisfaction and mentioned that I would be reporting the experience, the representative responded in a confrontational and dismissive manner, which was completely inappropriate. The call ultimately ended with the representative hanging up on me. Overall, the lack of communication, follow-through, and professionalism made this a very frustrating experience. If the item was not available, that should have been clearly communicated from the start instead of prolonging the process and wasting my time. I would strongly recommend others proceed with caution when considering or find somewhere else completely. A customer should never be treated this way. read more

quick friendly service. get copies made in less than 5 min. often gives freebies too. highly recommended! read more

Mike was great. He very quickly unlocked my box. Replaced it with a brand new lock and provided me with the key. Service was very fast highly recommend. read more

AVOID THIS LOCKSMITH! On 8/20/25, I locked myself out and called them. The locksmith arrived, immediately quoted $255 to open due to a Multi-T lock cylinder (even though my neighbor paid $155 for the same). It was a weekday evening (8:30 PM), so I agreed. He opened it in under 2 minutes. The next day, I noticed the deadbolt felt off when turning the key. Days later, I was almost locked out again, my son barely managed to open it. The deadbolt was now slanted. After checking with the lock manufacturer, Home Depot, and another locksmith, I confirmed the mortise lock works as a system--tampering with one part can affect others. The original locksmith never warned me the lock might be damaged. When I contacted the business owner, he denied responsibility, dismissed all third-party confirmations, and refused any solution. I even offered to buy a new $350 lock if they'd install it free of charge. They refused. Later, their locksmith called and admitted it "looked suspicious" and offered to install the new lock for free--but changed his mind after speaking with his boss, demanding another $200. This is not an ethical business. They caused new damage while fixing the original issue (at an inflated price) and refused to take responsibility. I've since learned many locksmiths subcontract after-hours work, leading to poor quality. Stay away from this place! read more

I would give Mike, of Bolt Locksmith, 0 stars if I could. Our apt door handle/lock broke. He removed it and installed a deadbolt ($555.00). After saying he would order a new handle/lock he did not put the order in for 3 months. Three months later he said the 'wrong size' came in. Two weeks later, when he finally came to install the lock, it was not the right size, and he charged $1,089.00. I looked up what the lock cost online and it was ~$550.00. I repeatedly asked for an itemized invoice and he refused to give me one. In total I paid him $1,644.00. This guy is a scam artist. Do not use him! read more

Dude tried to tell me that a standard roof rack off the shelf key would cost $95 and take 3 hours. Bunch of scam artists. Ordered a replacement key through the shop up the road cost me $9 and it will be here tomorrow. read more

worst experience I had the guy was obnoxious and not helpfup..he gave me a wrong lock and when I tried to return he said no exchange he admitted he gave me the wrong lock he said it was cheap don't worry about it, I just left the store will not go there agai... read more

Came in to get a copy for 40 keys. The tech was very patient and kind. She was able to assist me and was quick. Very happy with the service and will be using them again. read more

Lovely guys over here. Needed a copy of my motorcycle key and they had it done within 5 minutes. Just costed $20. Absolutely worth it.

Mike was incredibly efficient and recommended a quality lock and extra set of keys. Extremely happy about this fast and friendly service. read more

Bolt Locksmith - Keys & Locksmiths Near Me - Brooklyn, New York

Mike is very good doing his job, reliable price and well done work. Truly recomended for

Bolt to the rescue! My lock just fell off and broke apart one day leaving me stranded at home, guarding my doorway. I called Bolt Locksmith and he told me how much everything would cost and stuck by his quote even though extra work had to be done on the old door. Can't thank them enough for the great work and emergency response. Highly recommend. read more

I wonder who gave them 5 stars. THIS PLACE IS GARBAGE. I called them and i was there when they opened. They literally told me they are closed. I would not recommend anyone this place. It is also expensive. There is a place in Manhattan Ave and Bedford. Go there. read more

Mike is the best! After being overcharged by a different locksmith the night before to open my door, Mike came the next morning to install a new lock. He was quick, helpful and fairly priced-- he even helped me get a partial refund from the other company who had scammed me the night before!! Highly recommend to anyone read more

I got replacement car key milled and programmed at this business. The owner is friendly, responsive and highly knowledgeable. While working on my keys, he diagnosed problems with my car unprompted and recommended how I can go about fixing them. The price was reasonable and I even received a small gift after the job was done. Would go back for any lock and key business. Highly recommend :) read more

Mike came super quickly and didn't charge me for my apartment front door. Opened my apartment door without damaging it AND stayed to make sure my key still worked. read more

worst service. this is not a proper locksmith store. they are dispatching crooks to do perform lockouts. the crook that came to my house didn't know what he was doing. he took my door handle off and left me with a broken lock. the bill came to $550, I was shocked and he also demanded everything in cash. read more

Mike is a great guy. Always prompt and super helpful. If youre looking for a fair rate bolt is def the way to go read more

Mike was great. He showed up on time, well prepared, and really knows his stuff. He took extra time to explain things to me and most importantly was very honest. He didn't want to charge me for something extra just to make extra cash. Will def use anytime I need help with a lock. read more

Super grateful for their help and they really went above and beyond. I have an old car and could not figure out why my key wasn't working. Not only did he safely help me get in my car but he actually figured out why my car wasn't working. I am so grateful for their help and will absolutely use them again! read more

Mike hooked me up! Made a cool magnetic key copy of my home key, and I got a latte to go! Where else can you get this at a key shop? Also going back to the shop later cause they also make key car copies, which is great, since I lost my spare. Def recommend :) read more

Bolt Locksmith - Keys & Locksmiths Near Me - Brooklyn, New York

This place is great. The guy who came to fix my door was very fast to respond and got the job done in a timely manner. He was really friendly and we had a nice conversation which is not what I was expecting. He told me how much everything would cost before proceeding and didn't try to push any expensive extras or hidden fees. read more

Great communication, very flexible, very fair price and pleasant! Would recommend to anyone in need for quick service and professionalism.

$29 estimated. Then $135 then $195 to assess and not fix anything. I think he was here for 5 minutes. My husband is now fixing it for free!!! read more

Loved that not only did Mike the Locksmith come to my apartment and provide a quick fix at his van! Mike also asked specific questions of the task, gave me ETA's and then shared how to work with locksmiths in the future. I have already told people to use Mike at Bolt Locksmith because in those rare instances when you need one, this is the locksmith to call! Thank you so much Mike! read more

my buddy got me late in the evening and was super nice. He got me into my apartment quickly & without damaging the door or the locks. Will definitely use them again if I lock my idiot self out again. 5 stars read more

Mike arrived within the hour of me calling and explained everything to me....learned more about locks than I ever imagined!!! Great price, great service. I would definitely recommend. read more

Quick response and quick service. Mike responded quickly for service and arrived within a couple hours. Thank you Mike!

Bolt locksmith got back to me quickly. With a reasonable quote and was able to send a technician within 30mnts @ 10pm! It took him fifteen minutes to change my lock and was mindful enough to enough to pick up the debris left off. Very friendly and professional. Would definitely recommend. Great service read more

Mike was super helpful and came right away! Like literally came in an hour because I needed to access my mailbox which was amazing! Honest and fair guy - call him! read more

The response time via Yelp for a quote was faster than anyone else, which was so helpful in such a stressful time. When Shay arrived he was amazing!! He was here in 30 minutes and unlocked the door within minutes without any damage! Bolt is great, and was half the price of anyone in the area, no hidden fees or any gimmicks. I will definitely recommend to anyone who needs locksmith services. :) read more

Can't say enough about the service from Bolt! After my front door lock was severely damaged, Bolt came out immediately and fixed it within an hour. Impeccable service, clear explanations of the problem and the solution, and a great response time. I'd recommend Bolt to all those in need of emergency locksmith services in the Williamsburg/Greater Brooklyn area. read more

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Very nice guy.showed up on time was very polite and helpful. Mike did a great job very satisfied. Thank you

Mike did a great job excellent customer service and did not try to over charge me, multi lock was installed perfect. Feel very safe and secure in my home read more

Bolt Locksmith - Keys & Locksmiths Near Me - Brooklyn, New York

I needed my locks changed to my house and called Bolt Locksmith. The service provided was impeccable and I would highly recommend anyone who needs a lock changed to give them a call. Thank you Bolt Locksmith! read more

Mike is such a nice guy and was able to solve our problem right away. Glad he was able to help!

Mike was super fast to respond and came to do the job right away. Highly recommend him. Great service!

I had a fabulous, fabulous experience with Bolt Locksmith. My husband and I lost our only key to our car and were stranded late on a Saturday night with no dealerships open until Monday. They came quickly did excellent service at a very affordable price and went above and beyond, jumping hour battery and also giving us extra keys on a discount. I will definitely use them again and can highly recommend them. read more

Mike was accommodating and kind! He provided me with the best price in Brooklyn. His service was fast, responsive, and professional. Definitely contact Bolt Locksmith and ask for Mike, if you want good service. read more

Avoid!!! I asked them to repair a door. They quoted $300 to $500... and ended up charging $1,400. They won't return our calls. They established a fake invoice with no address or company name on it. And the manager David is saying he sub contracted and it's not his fault. Very upset about this. We are taking them to court. Avoid them at any cost. read more