Very rude pharmacists and pharmacy assistants. They scream and yell at customers and obviously just…read morehate their jobs. I was spoken to inappropriately on numerous occasions. I am So over it. Why do they get angry if I come in at least 20 minutes before closing time? I was scolded that I have to come in much earlier because they're about to close. What? Get some workers who can speak to people in a decent, polite manner. Put away the patronizing, condescending angry tones of voice towards customers who just want to pick up our medications in peace. Better yet, accept that customers come in during your posted working hours... like when the business is OPEN! CVS, train your employees on human decency. Never returning again.

EVERYTHING! The pharmacy sucks - sends text messages that meds are in when you get there they tell…read moreyou it's not in - they bill insurance company for meds you don't get - oh and they treat you like sh@t like you're the that doesn't know what you're doing

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

Truly competent and professional pharmacy. The staff are proactive and refreshingly friendly…read more Thankfully this is not your big box chain pharmacy. Prices are very competitive. Been a very happy and satisfied customer for 50 years. Will be a customer for life. Drew Smith

They are always so responsive. Most times,our script is ready 20 minutes after the doctor sends…read moreit. They are always busy and super friendly.

This is the pharmacy of yesteryear, where pharmacists ground different compounds to make a drug…read moreespecially for you. Great service, great products. Exceptionally knowledgeable!

Great little local drug store. They offer services that the chain stores don't, I highly recommend…read morethem. They're super friendly, helpful and compassionate. They saved the day for my family and our sick cat. I will be forever grateful for the services they provide. They were able to compound her medications into tuna favored liquid that we could squirt in her mouth or the better tasting stuff she just licked up or ate in her food. Our kitty was diagnosed with Lymphoma, the vet prescribed steroids to make her time left comfortable and suggested we get it compounded here. It was more expensive than pills were but I would pay twice what I did to not have to pill her everyday. The medication they compounded added weeks to her terminal diagnosis, and gave her a quality of life that would of been impossible without the medication. If we had not gotten the liquid we would of had to put her to sleep weeks before we did. If you have a pet that takes pills I highly recommend asking your vet if it can be compounded here, it is so worth it for you and your pet, especially if you have a cat. They will explain how to store it and administer it. The medication even came with the little syringe. I wish it was closer to my home so I could use it for my monthly prescriptions.

Nice inventory, interesting parking lot, drive through pharmacy. They even have shade from the…read moreburning sun to park your car in the summer! I had time to spend waiting on an appointment so I wandered around in there for 30 minutes looking at their large variety of items, many I cannot find in Europe. They even have $1 and $2 discount shelves of generic soap and cleaners, everything you need at a huge discount. Not too large and not too small. Also, the music isn't too loud like the other "drug stores". I don't need to listen to a concert when I'm shopping for toothpaste.

Store inventory is excellent. Staff has always been friendly and helpful. I use the pharmacy on a…read moreregular basis and have never had an issue. I mostly use the drive thru. The pharmacy staff isn't overly friendly but they are professional and get the job done. Seriously though, how friendly can you be with a 5 minute transaction through a window. This store has been around a long time and I hope the fact that Walgreens bought all the Rite-AIDS doesn't change anything

After getting back to real civilization that is the city of Annapolis, Maryland, the first stop I…read moremade was here at this CVS. I'm thankful that CVS is a nationwide drug store chain with many locations across the USA. With that said, I arrived here on a Sunday morning in late January 2023 from Harrington, Delaware. I needed to purchase things that would help me recover from an incident that left me with lower back pain. CVS usually has a lot of the everyday stuff most people need on a daily basis, usually food and other household items that are essential for daily life. My experience here at this CVS location in Annapolis, Maryland probably took no more than 10 minutes, as my friend and I looked for what I needed and checked out to do other things in the city. The store itself reminds me of the ones we have back home in Honolulu. I guess they arrange the store a certain way, so any CVS location looks all the same, no matter where you are. For the most part though, the ambiance felt like a grocery store type of vibe but not really. As weird as it sounds and the pain from my low back at the time, it was nice and enjoyable to be here trying to find the quick solution to my medical maladies. The service here was good and friendly, while being typical and professional at the same time. Just want the pain to over! The overall experience here at this particular CVS Drug store was good and casual. The store itself was arranged in a way that you could find what you were looking for within 10-15 minutes without help, which is what my friend and I did that January 2023 day. This CVS is pretty cool And located in the center of town, where the state capitol building is nearby. They have quite the assortment of things you'd normally find at the neighborhood drug store, which CVS tries to be everyday. I am familiar with the CVS name since they have locations in Honolulu, HI. During my experience here in Annapolis, Maryland, the purchase of pain management products were at the top of my shopping list of the day. I also purchased a drink and offered my friend one too, since she was driving me around. CVS carries both name brand and generics, when it comes to pharmaceuticals, as well as food products and other everyday items, so that there's some disparity and the customer has some bit of choice as far as what to buy and what the prices are. I didn't think that the store itself had central air conditioning but then again, I was there in late January - winter time but balmy. It was a good visit under interesting circumstances. While I preferred to have come here for other things, it is what it is. Pain management is a real thing for many people and for me, I'm glad that CVS was there to meet my needs. This CVS location is centralized at 123 Main Street in Annapolis, Maryland. It's on the main drag of the city and near the state capitol and the US Naval Academy. They accept major credit cards, as well as cash. There is mostly street parking here and luckily for me and my friend, we secured a spot directly in front of the store on a brisk Sunday morning before 9am. It was pretty cool. If Annapolis has a local bus system, you can use that to get around the city and get here if you need things. From out of town? Use Amtrak or greyhound for a cheaper alternative. If not, Uber and Lyft works too. CVS is a well established brand and you can be sure that they will have what you need everyday! 4.0 stars for the overall experience. 4.0 stars for the service and 5.0 stars for being open before 9am on a Sunday morning in January. Support local! B

Worst CVS I've ever been to. Customer service was awful self checkout machine was not working and…read morethe staff had no idea what she was doing.

The store portion is fine. The pharmacy has dramatically decreased in quality. The drive thru…read morewindow is always "broken". The line inside literally spans the width of the store. One pharmacist. One clerk. This is as 6:40pm on a Tuesday. Oh look the second tech just came in. Insert eye roll! Since I can't switch pharmacies for insurance purposes, I will fill at a different location. Total time in the pharmacy line = 25 mins

Pharmacist Paul and pharmacy technician Michael were both extremely helpful in working with me…read morethrough a complex series of challenges involving insurance and connecting with physicians at Saint Agnes Hospital on a late Sunday afternoon. They even kept the pharmacy open 10-12 minutes past closing to issue for my daughter (who just was released from the hospital) a much needed pain relief medication and antibiotic that cost over 98% less than what the hospital physician prescribed. I had to drive to the hospital as pharmacy closing time approached since phone connection to a physician there was unreliable, and the information Michael gave me (missing diagnostic code) for insurance prescription reject spurred immediate action at the hospital nurse station, ultimately leading to pharmacist Paul's persistent phone interaction with hospital physicians to resolve yet another problem. 5 star service!

Open 24 hours? Yes! Pharmacy too, close, 23 hours. This location is neat with a well lit parking…read morelot, mostly. It was great to have a place to go when meds are needed.

Always ask for coupons and/or discounted prescriptions. Pharmacies usually do not offer those…read moreoptions unless you ask, especially this CVS. If your RX is not covered, shop around. This CVS has been understaffed too long. There are always long lines. They do not automatically fill new prescriptions sent from my providers. They missed running a new prescription through my insurance which cost me $80. At the time, I assumed the rx was a brand name and not covered since the other two prescriptions I picked up at the same time had a $0 co-pay. The next time I picked up that same RX that I paid $80 for, it was covered in full and there was nothing I could do to be refunded for the previous prescription. Recently I picked up another Rx that was truly not covered but they showed no interest in checking for the best discounted amounted. I declined the rx and found it Amazon for 1/6 of the cost at CVS.