THE WORST!!!! I put in a card order and 3 hours after it was supposed to be ready I called and…read morecalled and nobody answers the phone. I had to call CVS 800 number and they said the store cancelled my order. I was never called or emailed or notified on any way. They are the worst.

With three CVS stores located within 5 miles of each other, this one should truly consider closing…read moretheir doors. Terrible service. Horrendous pharmacy staff. Everything is locked up now with no staff members onsite to assist. You must use a self serve kiosk to purchase your items. Also, tonight, staff members were in normal clothes so it's as if they want to blend in and not be found to help.

I appreciated Tabitha's great welcoming energy & greeting when I walked in, while she was stocking…read morethe shelves. I'm huge on energy & her energy was everything. (I really needed that this morning.) I paid for my item at the self-checkout, but I also needed to pick up an online order. Tabitha helped me with my online order, made sure I was scanned out & bid me a great day. Everything about my experience at this location was fantastic!! Thank you, Tabitha!

At a quick glance, I feel for the staff members here at CVS. Particularly the pharmacy staff…read moremembers--they work endlessly and get zero credit. Almost 99% of the comments and reviews on here are about them and "poor service." That is not the case at all. I have been a patron here for 9 years. I see the revolving door of staff members that come and go, however, there are a few that have been here for quite some time and they are what I call "drug gems." I love my CVS pharmacy gals and they deserve better than your nasty remarks and reporting threats. Get ahold of yourselves and realize who the real problem is--Your doctor...You...Possibly an understaffed location, however, YOU selected this location. With that said, after watching a shi*show of a situation unfold yesterday with a horrendous human being waiting to get her shot. I will say what most of them want to say to you...Make sure your doctor's office places the correct order. Make sure your insurance is contacted by your doctor or you BEFORE going to CVS--CVS is not your third-party insurance coverage check. Make sure YOU can read what your doctor wrote down before getting to CVS--CVS is not your scribe. Make sure you have an email or text message confirming the correct date, time, and service that you are scheduled for and even call ahead to verify the time and location before leaving your house. You have NO reason to complain about a wait time, hunny. CVS has the ability for you to place your order via the MyChart phone app, via Online, and their own CVS phone app. If you don't signup for email or text notifications, that is on YOU.

I stopped here to hopefully pick up a few items. But I was not successful at finding everything I…read moreneeded. Not sure if this location had supply issues or if it has just declined from all those good reviews, but it wasn't all that great here. I came in to grab a few items that I knew they would have, but after scouring the aisles I only ended up finding two of the items I wanted. After the frustration of going up and down the aisles, I made my way to the registers. I used the self checkout registers and after some difficulty with the scanner I was good to go. The scanner would not read my phone to scan the rewards program in. With my items paid for, I went out the door to continue the day.

So, our healthcare insurance works with Caremark pharmacies, which I guess is CVS. I chose this one…read morebecause they have a drive thru window, supposedly to make it more convenient? No so here. I've waited for 15-25 minutes on 4 different occasions with no one helping with the pick up. On 2 occasions, they had us jump through insurance loops to get some medication or other approved before they can refill just to end with the medication being out of stock here! It's also the messiest CVS I've ever been to. I don't think anyone cleans outside or inside on a daily basis. Debris on the carpet inside and trash spilling over outside on most days.

Filed a complaint with corporate regarding witnessing associate/ manager Shawn display extreme…read moreunprofessionalism: yelling at an elderly customer, rudely instructing them to retrieve an item themselves! Yet nothing came out of that. We went back to store and noticed same unpleasant vibes with her as tho she doesnt want to be there. The previous complaint... Her words to be exact were, go get it yourself. Additionally she has been seen screaming into the phone before slamming it during another customer interaction. Does Walgreen even care about their client's experience??

The best Walgreens pharmacy ever. Andrea is the pharmacist there and she saved the day for us. I…read morecried on the phone saying thank you. Will be calling corporate to ask them to do something special for her.

The store portion is fine. The pharmacy has dramatically decreased in quality. The drive thru…read morewindow is always "broken". The line inside literally spans the width of the store. One pharmacist. One clerk. This is as 6:40pm on a Tuesday. Oh look the second tech just came in. Insert eye roll! Since I can't switch pharmacies for insurance purposes, I will fill at a different location. Total time in the pharmacy line = 25 mins

Pharmacist Paul and pharmacy technician Michael were both extremely helpful in working with me…read morethrough a complex series of challenges involving insurance and connecting with physicians at Saint Agnes Hospital on a late Sunday afternoon. They even kept the pharmacy open 10-12 minutes past closing to issue for my daughter (who just was released from the hospital) a much needed pain relief medication and antibiotic that cost over 98% less than what the hospital physician prescribed. I had to drive to the hospital as pharmacy closing time approached since phone connection to a physician there was unreliable, and the information Michael gave me (missing diagnostic code) for insurance prescription reject spurred immediate action at the hospital nurse station, ultimately leading to pharmacist Paul's persistent phone interaction with hospital physicians to resolve yet another problem. 5 star service!

As 100 other people have said, a 2 and a half hour wait time to fill an ibuprofen bottle is INSANE…read more Horribly rude, uninterested and uniformed. the store itself was unkept and dirty. Single worst pharmacy visit i've ever had.

Came to the pharmacy at 320, told them I was waiting for a prescription they said it would be ready…read moreby 6:30. Other people have come in and picked up they told them 10 minutes. It's now 530 and I'm still waiting. I have used this pharmacy multiple times before but after today I will no longer be using them.

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

I hate self checkout, while spending money... I also hate seeing employees standing around doing…read morenothing... with none at a actual register.

I thought I would try a crabcake today against my better judgment, it was awful. Lump crabmeat was…read morescarce, more filler than crab. I made sandwich, it was like eating bread on bread, even though I put lettuce and tomato on it, threw it away and put roasted deli chicken breast on it. I do not recommend, they definitely need a taster and better recipe!

Just as the customer service in the pharmacy was improving greatly, my husband recently encountered…read morea pharmacist who was so "short" and rude. He did not even acknowledge the way he was received. My husband said he doesn't know if it was his personality, a bad or too busy day, or his culture, but I hope management reads this and looks into it.

When I moved to this area six years ago, this CVS felt like a reliable and friendly place. Sadly,…read morethat's changed. On October 7th, 2025, around 9 in the morning, I interacted with the manager and two pharmacy staff members. The experience was especially difficult--cold, dismissive, and completely unhelpful. I'm paying for this treatment--literally--and still walk away feeling disrespected and unheard. I've tried to be patient, but the staff at this CVS makes it incredibly hard. As a brown, Spanish-speaking woman, I can't ignore how often I'm treated differently. It's not okay. I deserve better. The only reason I keep coming here it is because it is right next to my house. I'm tired of fe that each time I come here I'm being racially profiled.

Medicine was ready within the hour. Very helpful! After having issus with a local Walgreens. I will…read moregladly keep going to a smaller pharmacy.

I love this pharmacy. I recently switched to this pharmacy by recommendation of my doctor. I use to…read morego to CVS Pharmacy (7400 Ritchie Hwy one) and that pharmacy was complete garbage. The attitude of every single employee in the pharmacy department was absolutely disgusting. THIS pharmacy has beyond exceeded my expectations. They filled my prescription within minutes of my doctor calling it in. I had so many issues with CVS and I lost part of my prescription while on vacation, therefore I could not get it done on time but they did an override after speaking with my doctor. . I still cannot believe how amazing this pharmacy is. I don't know how I dealt with CVS as long as I did. Thank you so much guys and I will be a forever customer.