My mother's prescription promise date was March 8 but when I went to pick it up, there was a hold…read moreon it and they gave us 3 "emergency" pills. On the 11, I went to pick up the rest, they were "still working on it". I'm not stupid, they didn't start it until I arrived. It is blood pressure medication - life or death. Prescriptions should be filled in the order they arrive and should NEVER take 3 days!

Placed a photo order online, called to make sure it was ready and when I came to pick it up it was…read morescratched and ruined. I have now been standing here for an HOUR waiting for it to be reprinted. Save yourself the hassle. Avoid this location and Walgreens in general. Hiring standards are on the floor. Bottom of the barrel.

I have enjoyed really great service here. There has never been a delay in processing my…read moreprescriptions or any excessive wait time when I got to the drugstore. CVS had been giving me many headaches, so I was glad to find a place that fills my need fast and without a hitch, each and every time. Prices for the over the counter items you see along the wall are a big high, so I would recommend those more for immediate needs than as a regular source.

worst customer my mother went in one day and there is two young Hispanic ladies being very rude to…read moreher saying that she wasn't sure of what medication she was looking for, and we're having side conversations and now this is the second time that this is occurring to my mother, and I feel like it's very rude because instead of helping her out, they're criticizing her just not a great environment at all two young ladies always criticizing and having side conversations to themselves

I love this store. I go out of my way to shop there when I can, instead of CVS, which is right up…read morethe street from me. The aisles are clearly marked, the center aisle is wide, I can find what I need, and there is always a cheerful, real, live, person who is ready to check me out at the register. Walgreens is a superior chain in many ways and I'm glad this store is in the neighborhood.

I must agree the pharmacy techs here are in need of training. I went for my Covid vaccination and…read moreAmanda told me that I needed to have my vaccination card. I told her this was not accurate and she just kept repeating the same line until I spoke with the District Manager and was told this was not the policy at all. I would hate to believe I received disparate treatment but,.who knows?

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

Was nearby and stopped in this CVS! I found what I was looking for and proceeded to checkout. Two…read moreemployees were at the register. One was on the phone and one directed folks to use the self checkout. I don't understand why not help the customers who didn't want to use the self checkout. Oh well! I got my two items and was out of there!

This is, with rare exception, one of the worst pharmacies I have ever been to. The overwhelming…read moremajority of the staff are rude, dismissive and profoundly unprofessional. I hold them accountable for their utter disregard toward the customers. But I also blame a management that hires such pathetic personnel, and allows them to stay and perpetuate an environment of disrespect and ineffectual service.

This is the pharmacy of yesteryear, where pharmacists ground different compounds to make a drug…read moreespecially for you. Great service, great products. Exceptionally knowledgeable!

Great little local drug store. They offer services that the chain stores don't, I highly recommend…read morethem. They're super friendly, helpful and compassionate. They saved the day for my family and our sick cat. I will be forever grateful for the services they provide. They were able to compound her medications into tuna favored liquid that we could squirt in her mouth or the better tasting stuff she just licked up or ate in her food. Our kitty was diagnosed with Lymphoma, the vet prescribed steroids to make her time left comfortable and suggested we get it compounded here. It was more expensive than pills were but I would pay twice what I did to not have to pill her everyday. The medication they compounded added weeks to her terminal diagnosis, and gave her a quality of life that would of been impossible without the medication. If we had not gotten the liquid we would of had to put her to sleep weeks before we did. If you have a pet that takes pills I highly recommend asking your vet if it can be compounded here, it is so worth it for you and your pet, especially if you have a cat. They will explain how to store it and administer it. The medication even came with the little syringe. I wish it was closer to my home so I could use it for my monthly prescriptions.

The Bay Ridge CVS has the best employee named, Manny! I had…read morea hundred or so photos that I needed to download from my phone and have printed, and Manny helped me through the entire process. He was cheerful, patient, and professional with me, which I greatly appreciated! Every employee should be as helpful and kind as Manny was to me. He really made my day!!!

Worst phone system and just poor service. The simplest…read morething, they make it difficult? Technology makes it worse?