I visit this store almost daily because it's closest to my home. This is not my first negative review on this Walgreens and if changes aren't made it won't be my last. There have been some new employees coming and going since Covid in all departments in the store (sign of the times). This store keeps hiring young, unprofessional people that I would have never hired if I was hiring supervisor. These people have zero customer service skills and would be better off working in the back taking out the trash. Yesterday I found myself in need of a couple things so I decided to stop at Walgreens. The store wasn't very busy, so I grabbed what I needed and headed for the checkout line. I saw what I thought was an employee restocking the soda fridge upfront. She was a young African American girl with a Walgreens shirt and jacket on, with her head buried inside the fridge. So I passed her and got in line. While waiting I then heard a female voice behind me saying "Well I was in f#%$@?& line. I turned around and it was the black employee that was in the fridge a moment ago. Surprised by her language I apologized and explained myself and told her to go ahead of me. In a very nasty way she says no no go on you are already there. I insisted she go first but she refused. So I went about my business and she continued to say mean, hateful, crude, and nasty things under her breath but loud enough for me to hear. I finally had enough and turned around again and said that I bet her supervisor wouldn't like that she has on Walgreens clothes and representing the store with her mouth and attitude. She rolls her eyes and says she wasn't even talking to me. I thought best of it and decided to not continue to engage this trashy mouth and attitude and paid for my items and left. I called Bill, the store manager and reported the person to him. He apologized and said he would handle it. You'd think that would be the end but no. I have called Bill multiple times for similar issues and he always responds with an apology and how he will take care of it. But things aren't getting better they're getting worse. A little advice for Bill.....stop going to DC and Baltimore to hire street trash. I've just about reached my breaking point with this store, and the treatment I receive when spending my hard earned money in there. The employees that have been there forever are awesome (ie: Gary and Kimberly), and a couple others I just don't know their names. They are awesome. They are older with common sense and decency that these young black girls have no concept of. Get with it Walgreens on Taylor Avenue in Annapolis, or you are going to lose a valuable customer. read more