Worst CVS I've ever been to. Customer service was awful self checkout machine was not working and the staff had no idea what she was doing.

This CVS is great. In a small town without a CVS or other big drug store on every corner, it's good to find one that's well stocked and layed out in such a way that things are easy to find. It was clean and had a great selection of everything from pharmacy items to food to stationery to gifts etc. Parking was tricky, but it's in a great location and the staff were friendly and helpful. read more

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After getting back to real civilization that is the city of Annapolis, Maryland, the first stop I made was here at this CVS. I'm thankful that CVS is a nationwide drug store chain with many locations across the USA. With that said, I arrived here on a Sunday morning in late January 2023 from Harrington, Delaware. I needed to purchase things that would help me recover from an incident that left me with lower back pain. CVS usually has a lot of the everyday stuff most people need on a daily basis, usually food and other household items that are essential for daily life. My experience here at this CVS location in Annapolis, Maryland probably took no more than 10 minutes, as my friend and I looked for what I needed and checked out to do other things in the city. The store itself reminds me of the ones we have back home in Honolulu. I guess they arrange the store a certain way, so any CVS location looks all the same, no matter where you are. For the most part though, the ambiance felt like a grocery store type of vibe but not really. As weird as it sounds and the pain from my low back at the time, it was nice and enjoyable to be here trying to find the quick solution to my medical maladies. The service here was good and friendly, while being typical and professional at the same time. Just want the pain to over! The overall experience here at this particular CVS Drug store was good and casual. The store itself was arranged in a way that you could find what you were looking for within 10-15 minutes without help, which is what my friend and I did that January 2023 day. This CVS is pretty cool And located in the center of town, where the state capitol building is nearby. They have quite the assortment of things you'd normally find at the neighborhood drug store, which CVS tries to be everyday. I am familiar with the CVS name since they have locations in Honolulu, HI. During my experience here in Annapolis, Maryland, the purchase of pain management products were at the top of my shopping list of the day. I also purchased a drink and offered my friend one too, since she was driving me around. CVS carries both name brand and generics, when it comes to pharmaceuticals, as well as food products and other everyday items, so that there's some disparity and the customer has some bit of choice as far as what to buy and what the prices are. I didn't think that the store itself had central air conditioning but then again, I was there in late January - winter time but balmy. It was a good visit under interesting circumstances. While I preferred to have come here for other things, it is what it is. Pain management is a real thing for many people and for me, I'm glad that CVS was there to meet my needs. This CVS location is centralized at 123 Main Street in Annapolis, Maryland. It's on the main drag of the city and near the state capitol and the US Naval Academy. They accept major credit cards, as well as cash. There is mostly street parking here and luckily for me and my friend, we secured a spot directly in front of the store on a brisk Sunday morning before 9am. It was pretty cool. If Annapolis has a local bus system, you can use that to get around the city and get here if you need things. From out of town? Use Amtrak or greyhound for a cheaper alternative. If not, Uber and Lyft works too. CVS is a well established brand and you can be sure that they will have what you need everyday! 4.0 stars for the overall experience. 4.0 stars for the service and 5.0 stars for being open before 9am on a Sunday morning in January. Support local! B read more

Bottom Line: A bit musty smelling but the staff is friendly and the location is convenient. Oh how I would have loved to had a CVS nearby when I was working and hanging out in downtown Annapolis back in the day. Whether you are visiting from out of town or a local it is nice to have a place to pick up some sundries while enjoying Main Street. The store has a bit of a musty smell to it but that won't stop me from grabbing the things I need or getting cash from the USAA ATM machine. The staff is friendly too. read more

Popped in quickly this afternoon while walking downtown. Dealt with the rudest CVS employee back in the pharmacy. There was a long line in the front when I walked in so I grabbed the box of bandaids I needed and ran to the back to pay. She had 1 customer paying when I walked up so I stood in line to pay as I thought it would be helpful to the busy front. She asked if I was getting medication and I said I just needed to pay. She said I needed to go up front and when I said there was a line she then stopped helping the customer to call up front and verify if there was a line. She ended up waiting on me but told me over and over again that I should have gone to the front and even loudly complained to the next customer behind me as I was walking away how rude I was for coming to the back. read more

Fantastic CVS, they always greet at the door which I appreciate. One of the cashiers helped fix my relationship with my wife which was a nice bonus. I think his name was Jesus. What a splendid young man and establishment read more

I don't know why I always get stuck having the most convenient pharmacy to go to from my house is always a CVS. And they always have sucked!! But I just moved to Annapolis and of course there is a cvs .6 of a mile down the road! But I have used this CVS for a couple months so far and I have never had a problem yet knock on wood! The medicine is always ready and in stock when it is suppose to be. read more

This place needs a good store manager. The service at the pharmacy is terrible. It seems like they try but if you don't train your staff correctly you will fail. This store has been bad from day one. I have an agreement with drug company that I get my meds for $10. Every time I go there for the past Two years. They want to charge me full price ($300). It's pathetic. I plan to change pharmacy. read more

This CVS literally saved my a$$ when my 9 year old developed a mild fever during a fancy sushi dinner up the street. Between a cup of Miso Soup and some quickly purchased children's ibuprofen (thank g-d for CVS!) she came back to life. Service was fine and the CVS was nearly empty on a Sunday night at 8 PM. No issues and so thankful there was a pharmacy nearby when I needed one. read more

Having written a review of the CVS you should avoid in Annapolis, this one deserves some credit. http://www.yelp.com/biz/cvs-pharmacy-annapolis-3#hrid:H8fmn1YJ_r4R9u0wGWq-rQ After the linked experience, I sat in the parking lot calling all around town, even to other CVS pharmacies. I finally got on the phone with the Lead Pharmacist at this CVS who explained to me that she was happy to help with a diabetic problem that needed solving. TY! read more

not much to say about this cvs. just your normal, average drugstore, in the middle of main street, annapolis, which is a great, convenient location. this store is definitely on the smaller side though, and the aisles are smaller, which presents a more crowded feel inside. i wish they had bathrooms, like most drugstores do. read more

This may be okay for normal medication refills but I do not recommend going for your flu shot. I was told after a 30 minute wait that there system still had not accepted my insurance. Three others were there and had the same issue with well known insurances like blue shield. I heard the pharmacist tell the tech to directly call the system to get it approves but the tech ignored this request. I personally asked of I could call my Insurance and she shut me Down quickly. I ended up leaving without my Shot and will be going to rite aid. I get a flu shot every year and never have this problem. read more

Friendly staff, easy parking, good deals, fast checkout (because it's mostly self checkout) what else can you ask for?

The most friendly folks working here. My husband and i got there 15 minutes before they opened and one of the workers (could be the manager) opened the door for us. It was very nice of him to do that. Everything was well stocked. The cashier was very sweet too. read more

I've been using Yelp as a resource for a few years and never felt the need to post a review until I went to this CVS. While vacationing in Annapolis, My wife was up all night with a splitting headache. At 7AM I started to aimlessly search on foot for a bottle of ibuprofen. Long story short, I get to this CVS and the door is locked. I then read on the door that they didn't open until 10AM (Sunday). I saw some people inside stocking shelves or whatever but I "get it". They don't open for 2.5 more hours. I started searching on my phone for another place that might be open that I would walk to. Just then, the manager (I presume) unlocked the door and asked if everything was okay. I told him my situation, and he graciously let me in to buy said bottle of ibuprofen. I also bought a bottle of naproxen as well just because. I can't thank him and his staff enough for essentially saving our long weekend vacation. 5 star customer service read more