I don't understand many of the negative reviews. Is this versus other pharmacies? Insurance rules…read morethe roost for most decisions. Switch to a different CVS or different pharmacy and see if your experience is different. Their two pharmacists explains issues and decisions when I ask. The staff has gone searching for coupons when my insurance doesn't cover or fully cover a prescription.

Waited in line for 12min 642pm for them to close the window on me at 7:02 and not give me my…read moredaughter's prescription! They should be finishing the line regardless ! My daughter had an allergic reaction and needs this medication! Went inside right away when they closed window on me! They couldn't care less, told me to go to the 24hr one. No manager on site! If I could give you all 0 stars I would !You are heartless POS!

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

Nice inventory, interesting parking lot, drive through pharmacy. They even have shade from the…read moreburning sun to park your car in the summer! I had time to spend waiting on an appointment so I wandered around in there for 30 minutes looking at their large variety of items, many I cannot find in Europe. They even have $1 and $2 discount shelves of generic soap and cleaners, everything you need at a huge discount. Not too large and not too small. Also, the music isn't too loud like the other "drug stores". I don't need to listen to a concert when I'm shopping for toothpaste.

Store inventory is excellent. Staff has always been friendly and helpful. I use the pharmacy on a…read moreregular basis and have never had an issue. I mostly use the drive thru. The pharmacy staff isn't overly friendly but they are professional and get the job done. Seriously though, how friendly can you be with a 5 minute transaction through a window. This store has been around a long time and I hope the fact that Walgreens bought all the Rite-AIDS doesn't change anything

Great selection of both medical items and normal things you would find at the drugstore at what I…read morewould say are reasonable prices. It's also nice this is run like a mom and Pop and not like a corporation. And the best thing is is the fact that it's located within a major medical community adjacent to the hospital. You don't have far to get your prescription filled if you had an ER visit or if you were coming from one of the many doctors located in buildings around here Keep up the good work!

If you have any kind of control substances I wouldn't suggest going here. The pharmacist was…read moreextremely judgmental and asked way too many questions about my medical history. What she doesn't know is that I have a neurological disorder that is not curable. But because of the way I look I assume she decided to judge me. Because I do not look sick. I am extremely disappointed and I hope somebody will reach out to me about this. Whoever runs this pharmacy please feel free to reach out to me at any time and to discuss the matter. It was incredibly rude and unappreciated. Maybe somebody could let her know that brain diseases cannot be seen from the outside and trust that the doctor has its best interest at heart. If anybody could let me know who is the management of this facility I would be very appreciated. Because the way I was treated was beyond rude and it was beyond wrong. Thank you.

Open 24 hours? Yes! Pharmacy too, close, 23 hours. This location is neat with a well lit parking…read morelot, mostly. It was great to have a place to go when meds are needed.

Always ask for coupons and/or discounted prescriptions. Pharmacies usually do not offer those…read moreoptions unless you ask, especially this CVS. If your RX is not covered, shop around. This CVS has been understaffed too long. There are always long lines. They do not automatically fill new prescriptions sent from my providers. They missed running a new prescription through my insurance which cost me $80. At the time, I assumed the rx was a brand name and not covered since the other two prescriptions I picked up at the same time had a $0 co-pay. The next time I picked up that same RX that I paid $80 for, it was covered in full and there was nothing I could do to be refunded for the previous prescription. Recently I picked up another Rx that was truly not covered but they showed no interest in checking for the best discounted amounted. I declined the rx and found it Amazon for 1/6 of the cost at CVS.

I should be ashamed of myself. In fact, I'm ashamed of myself. The Wife & I were out and about, and…read morestumbled on this Walmart in Pasadena, MD. We walked in, and fell in love, man. No exaggeration. There were like 7 cashiers working on a Saturday, the lines were flying, and they had people at the front that actually spoke and were polite! The food, the produce, everything was immaculate. I looked at the Mrs and said, you know this is our new Walmart right? And abandoned my old faithful on George Krause blvd just like that. I'm not loyal.

Delivery - Switch - Eggs were upgraded and cost me more money. That is OK, but the expiration date…read moreon the eggs was only 5 days. I am a widow and certainly can not eat 12 eggs in 5 days. Makes one wonder if this is a usual practice in order to switch/change an item to a shorter shelf life which cost more. In fact, that is exactly what happened. When the delivery man arrived, I checked the egg's expiration date first thing, and that was exactly what happened. He suggested I call the store. I did and a recording said heavy call volume and to call back later. Diane G

Just as the customer service in the pharmacy was improving greatly, my husband recently encountered…read morea pharmacist who was so "short" and rude. He did not even acknowledge the way he was received. My husband said he doesn't know if it was his personality, a bad or too busy day, or his culture, but I hope management reads this and looks into it.

When I moved to this area six years ago, this CVS felt like a reliable and friendly place. Sadly,…read morethat's changed. On October 7th, 2025, around 9 in the morning, I interacted with the manager and two pharmacy staff members. The experience was especially difficult--cold, dismissive, and completely unhelpful. I'm paying for this treatment--literally--and still walk away feeling disrespected and unheard. I've tried to be patient, but the staff at this CVS makes it incredibly hard. As a brown, Spanish-speaking woman, I can't ignore how often I'm treated differently. It's not okay. I deserve better. The only reason I keep coming here it is because it is right next to my house. I'm tired of fe that each time I come here I'm being racially profiled.

Very rude pharmacists and pharmacy assistants. They scream and yell at customers and obviously just…read morehate their jobs. I was spoken to inappropriately on numerous occasions. I am So over it. Why do they get angry if I come in at least 20 minutes before closing time? I was scolded that I have to come in much earlier because they're about to close. What? Get some workers who can speak to people in a decent, polite manner. Put away the patronizing, condescending angry tones of voice towards customers who just want to pick up our medications in peace. Better yet, accept that customers come in during your posted working hours... like when the business is OPEN! CVS, train your employees on human decency. Never returning again.

EVERYTHING! The pharmacy sucks - sends text messages that meds are in when you get there they tell…read moreyou it's not in - they bill insurance company for meds you don't get - oh and they treat you like sh@t like you're the that doesn't know what you're doing