We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

I have enjoyed really great service here. There has never been a delay in processing my…read moreprescriptions or any excessive wait time when I got to the drugstore. CVS had been giving me many headaches, so I was glad to find a place that fills my need fast and without a hitch, each and every time. Prices for the over the counter items you see along the wall are a big high, so I would recommend those more for immediate needs than as a regular source.

worst customer my mother went in one day and there is two young Hispanic ladies being very rude to…read moreher saying that she wasn't sure of what medication she was looking for, and we're having side conversations and now this is the second time that this is occurring to my mother, and I feel like it's very rude because instead of helping her out, they're criticizing her just not a great environment at all two young ladies always criticizing and having side conversations to themselves

I hate to tell anyone about this. I started using the hospital pharmacy for my regular medications…read morea year ago. The staff is very professional, friendly, and polite. I get the same discounts as at a retail pharmacy with our insurance. Parking is relegated to one garage, but the walk from the elevators on the ground floor is very short, and parking is often the longest part of the trip. If you are in and out in half an hour, it is free!

This pharmacy is the best! The people are always so helpful and friendly. By far the fastest…read morepharmacy I've ever seen too! Blew me away. Every time I've gone they've told me it would be 10 minutes and no joke, ONE MINUTE LATER it was ready. And this happens all the time! Prices are some of the best around and they offer a free delivery service which I love. Hours are very reasonable especially considering it's a smaller pharmacy. I believe it's 9am-6pm but don't quote me on that. Totally worth checking out. You'll never want to go anywhere else!

excellent service --- prescriptions filled quickly, pharmacist had a very professional disposition…read more it was a positive enough experience that I logged on specifically to write a review of this pharmacy. in recent weeks, I have needed to visit multiple pharmacies to get my monthly medication filled (my normal pharmacy, which is in the same building as my doctor - the only reason I go there, was out of both meds I needed, and so, I was forced to run around to other pharmacies to try and get my maintenance medication filled. half the pharmacies I tried wouldn't tell me over the phone whether they had the medication, so I had to come in for them to say "no, we don't have it", and the others were generally rude or dismissive, with the worst being Costco, in Glen Burnie, who told me it was my fault I didn't have my meds because a didn't go to the regular pharmacy I usually do (that was out of the medication in the first place!!!) in any case - I had an appointment with my neurologist, who is in the same building as Caremed pharmacy, so I decided to give them a try. I was very glad I did. 1) Very pleasant greeting upon arriving in the store. 2) From time to drop off to pickup of prescription was 12 minutes, which I consider excellent. there was only one pharmacy on duty, and he had to serve another customer while I was waiting, or else it would've been even quicker. (as a side item, the pharmacist did not have the medication the other customer wanted, but, he was very polite throughout the encounter, just as he was polite to me during the visit.) 3) No problems with insurance, prescription was filled correctly (surprising that I should have to mention that -- have had an incorrectly filled prescription twice in 2014 And once in 2015. no "sorry", no nothing, just a "you're bothering me" exchange trying to get what I should've had originally.. 4) Nasir Mahmood (sp), the pharmacist, took the time to explain how to take each medication I got filled; explaining when during the day would give maximum benefit, and whether I should take with food, water, etc. (it's rare to get even a "Thank you" or "have a good day" at other pharmacies, many of whom act like they're doing you a favor by filling the prescription your doctor told you to get... it took 15 seconds for Nasir to give me that information, but I will return to his (small, independent) pharmacy because he did so... 5) On check out, Nasir reminded me of how many refills I had left, number to call when I needed more medication, etc. 6) The store was very quiet --- no insanely loud elevator music like in most stores. that alone was a welcome respite... Actually being in a store without being accosted by "music" almost felt wrong, but it was very nice... in general, I try and patronize smaller, independent stores. I find the service is usually better. this experience was no exception - so much so that I took the time to write this review - since I had so many bad experiences in recent weeks. I don't know why pharmacists/pharmacy assistants feel they have to treat you like and imposition to their day when you are the reason for them being there in the first place, but, it's no picnic finding a place that has a professional attitude, has the meds you take in stock generally, and treats you like you actually matter.

The pharmacy has great wait times, customer service is decent. The major flaw I have encountered is…read morethe lack of maintaining rx savings cards in the system. It would be nice to have automation... order refills online or by text! The hours are reasonable for maintenance rx, may not work in those out of hours trip to urgent care. That has not been a real issue for me! Overall I recommend Crain Towers Pharmacy!

So, I have been going here for 2 decades. Nothing has changed.. nothing has faltered…read more In a time when most of our prescriptions have been taken over by the all powerful: "Expersscripts", I don't go in here as often as I use to. But, I still am in every other month or so. They still know me, my wife and our histories. They still go above and beyond to offer 5 star service. Just today I needed an Rx that got routed to Expresscripts, ASAP! The pharmacist got on it. Call the BIG CORP GIANT and got the Rx filled locally. I had it in my hand within an hour!

They are always so responsive. Most times,our script is ready 20 minutes after the doctor sends…read moreit. They are always busy and super friendly.

Truly competent and professional pharmacy. The staff are proactive and refreshingly friendly…read more Thankfully this is not your big box chain pharmacy. Prices are very competitive. Been a very happy and satisfied customer for 50 years. Will be a customer for life. Drew Smith

Small gas station but the store is nice! Clean and stocked shelves. Customer service is also…read moreusually great!

It's a neat and clean store. Convenient location. I stopped for gas and the pumps were clean and…read moremodern. The corner it is located on is very busy but if you're heading south on Ritchie Highway, it's easier to go here rather than the Shell Station across the street! Not much else to wire about a 7-11 though. :)

I cannot say enough wonderful things about Pharmacist Zee. I recently lost my medication while…read moretraveling through BWI Airport, and I was extremely stressed and unsure of what to do. Zee took the time to truly listen to my concerns, showed genuine compassion, and quickly found a solution that put my mind at ease. In moments like these, you realize that medication isn't just a prescription--it's essential to your health and well-being. Having a pharmacist who genuinely cares about their patients makes all the difference. Zee treated me with kindness, understanding, and urgency, and I am incredibly grateful for the care I received. Because of this experience, I will never use another pharmacy. Thank you, Zee, for going above and beyond. Your professionalism, empathy, and dedication are exactly what exceptional patient care looks like.

Great location. Line is never long. Should check back here…read morenext time. Conveniently located inside Walmart.