So, I have been going here for 2 decades. Nothing has changed.. nothing has faltered…read more In a time when most of our prescriptions have been taken over by the all powerful: "Expersscripts", I don't go in here as often as I use to. But, I still am in every other month or so. They still know me, my wife and our histories. They still go above and beyond to offer 5 star service. Just today I needed an Rx that got routed to Expresscripts, ASAP! The pharmacist got on it. Call the BIG CORP GIANT and got the Rx filled locally. I had it in my hand within an hour!

The pharmacy has great wait times, customer service is decent. The major flaw I have encountered is…read morethe lack of maintaining rx savings cards in the system. It would be nice to have automation... order refills online or by text! The hours are reasonable for maintenance rx, may not work in those out of hours trip to urgent care. That has not been a real issue for me! Overall I recommend Crain Towers Pharmacy!

This pharmacy is the best! The people are always so helpful and friendly. By far the fastest…read morepharmacy I've ever seen too! Blew me away. Every time I've gone they've told me it would be 10 minutes and no joke, ONE MINUTE LATER it was ready. And this happens all the time! Prices are some of the best around and they offer a free delivery service which I love. Hours are very reasonable especially considering it's a smaller pharmacy. I believe it's 9am-6pm but don't quote me on that. Totally worth checking out. You'll never want to go anywhere else!

excellent service --- prescriptions filled quickly, pharmacist had a very professional disposition…read more it was a positive enough experience that I logged on specifically to write a review of this pharmacy. in recent weeks, I have needed to visit multiple pharmacies to get my monthly medication filled (my normal pharmacy, which is in the same building as my doctor - the only reason I go there, was out of both meds I needed, and so, I was forced to run around to other pharmacies to try and get my maintenance medication filled. half the pharmacies I tried wouldn't tell me over the phone whether they had the medication, so I had to come in for them to say "no, we don't have it", and the others were generally rude or dismissive, with the worst being Costco, in Glen Burnie, who told me it was my fault I didn't have my meds because a didn't go to the regular pharmacy I usually do (that was out of the medication in the first place!!!) in any case - I had an appointment with my neurologist, who is in the same building as Caremed pharmacy, so I decided to give them a try. I was very glad I did. 1) Very pleasant greeting upon arriving in the store. 2) From time to drop off to pickup of prescription was 12 minutes, which I consider excellent. there was only one pharmacy on duty, and he had to serve another customer while I was waiting, or else it would've been even quicker. (as a side item, the pharmacist did not have the medication the other customer wanted, but, he was very polite throughout the encounter, just as he was polite to me during the visit.) 3) No problems with insurance, prescription was filled correctly (surprising that I should have to mention that -- have had an incorrectly filled prescription twice in 2014 And once in 2015. no "sorry", no nothing, just a "you're bothering me" exchange trying to get what I should've had originally.. 4) Nasir Mahmood (sp), the pharmacist, took the time to explain how to take each medication I got filled; explaining when during the day would give maximum benefit, and whether I should take with food, water, etc. (it's rare to get even a "Thank you" or "have a good day" at other pharmacies, many of whom act like they're doing you a favor by filling the prescription your doctor told you to get... it took 15 seconds for Nasir to give me that information, but I will return to his (small, independent) pharmacy because he did so... 5) On check out, Nasir reminded me of how many refills I had left, number to call when I needed more medication, etc. 6) The store was very quiet --- no insanely loud elevator music like in most stores. that alone was a welcome respite... Actually being in a store without being accosted by "music" almost felt wrong, but it was very nice... in general, I try and patronize smaller, independent stores. I find the service is usually better. this experience was no exception - so much so that I took the time to write this review - since I had so many bad experiences in recent weeks. I don't know why pharmacists/pharmacy assistants feel they have to treat you like and imposition to their day when you are the reason for them being there in the first place, but, it's no picnic finding a place that has a professional attitude, has the meds you take in stock generally, and treats you like you actually matter.

I'm not sure what to say about a pharmacy, but we've been using this one for quite a while. Unlike…read moresome of the big chain pharmacies, we've never had a mistake or problem. If anything, they go above and beyond the call here on occasion. For example, they usually remember us. Not just, "Oh, here's your records" stuff, but walk in the door and (if it's the main pharmacists) they'll know what we're there for. That's something you don't get at your other places! Then there's the above-and-beyond you occasionally get. As a small pharmacy they're usually stocked, but occasionally might not have something. They'll gladly recommend some place that does (looking it up for you), or even on occasion they'll drive to the other pharmacy themselves, pick it up, and have it back at their location for you. Not to mention, they'll often have that done by the end of the day! So, if you're looking for a local pharmacy with great customer service, then I can't recommend them enough.

This is more of a mom-and-pop shop pharmacy and definitely one of the best. VERY quick to fill -…read moreusually just a couple of minutes vs hours. VERY caring pharmacist and nice staff. I would recommend this pharmacy 100% and won't go to any other!

Roman worked with me to transfer my script from the incredibly bad chain up the road. And he gave…read moreme a better price. This place is pleasant. The staff are upbeat and care about the customer. They offer free prescription delivery. I have not seen that since 1977. I am glad that somebody is doing it again because if you're very sick and in bed with the flu or Covid, or you are elderly and mobility challenged, you would need this kind of help. Hopefully for me I won't be needing this for another 20 years. But it's nice to know that it's there. This "Mom and Pop" has been in business since 2016 and I wish them success for many more years to come.

Lady on the phone was completely rude. Arrived to pick up my prescription and she was just as rude…read morein person. Yikes !

Truly competent and professional pharmacy. The staff are proactive and refreshingly friendly…read more Thankfully this is not your big box chain pharmacy. Prices are very competitive. Been a very happy and satisfied customer for 50 years. Will be a customer for life. Drew Smith

They are always so responsive. Most times,our script is ready 20 minutes after the doctor sends…read moreit. They are always busy and super friendly.

Today I had the pleasure of meeting Allison and Carly when they gave my elderly mother with…read moredementia her Covid and flu shots. Allison and Carly were so incredibly kind and patient with my mother, and they had her taken care of so quickly! My mother got the exact flu shot that she needed for her age and she normally complains about the soreness afterwards, but she hasn't said a word. These ladies know what they're doing! I would definitely recommend this pharmacy because the staff is so amazing.

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

I ALWAYS use Weis Pharmacy They typically have everything needed & ALWAYS try to order it if they…read moredon't have it

This location is soooo much better than the Weis location on All Saints Road - bigger, cleaner, and…read morestaff is more helpful too! Selection of items is better at this location too and the store feels more welcoming than other Weis stores that I have visited.

I have enjoyed really great service here. There has never been a delay in processing my…read moreprescriptions or any excessive wait time when I got to the drugstore. CVS had been giving me many headaches, so I was glad to find a place that fills my need fast and without a hitch, each and every time. Prices for the over the counter items you see along the wall are a big high, so I would recommend those more for immediate needs than as a regular source.

This pharmacy did not fill my prescription correctly. When I called to discuss, instead of asking…read moreme how he can help, the pharmacist spent 10 minutes telling me how smart he is and that he never makes a mistake. DO NOT USE THIS PHARMACY.