The store portion is fine. The pharmacy has dramatically decreased in quality. The drive thru…read morewindow is always "broken". The line inside literally spans the width of the store. One pharmacist. One clerk. This is as 6:40pm on a Tuesday. Oh look the second tech just came in. Insert eye roll! Since I can't switch pharmacies for insurance purposes, I will fill at a different location. Total time in the pharmacy line = 25 mins

Pharmacist Paul and pharmacy technician Michael were both extremely helpful in working with me…read morethrough a complex series of challenges involving insurance and connecting with physicians at Saint Agnes Hospital on a late Sunday afternoon. They even kept the pharmacy open 10-12 minutes past closing to issue for my daughter (who just was released from the hospital) a much needed pain relief medication and antibiotic that cost over 98% less than what the hospital physician prescribed. I had to drive to the hospital as pharmacy closing time approached since phone connection to a physician there was unreliable, and the information Michael gave me (missing diagnostic code) for insurance prescription reject spurred immediate action at the hospital nurse station, ultimately leading to pharmacist Paul's persistent phone interaction with hospital physicians to resolve yet another problem. 5 star service!

Pharmacy is understaffed anytime of the day or night. Drive…read morethru always takes a minimum of 20 minutes. Most times more! And yet you see 3 people at the front of the store stocking and hanging out with each other. Why can't mgmt redirect them to help out? No one ever answers the phone.

I don't know what possesses a pharmacy to be closed on Labor Day, but it surely isn't because…read morethey want to serve the community. I went to Walgreens today for the pharmacy, but for some reason it is closed. I am not here for the ambience or customer service. I just want to get rid of an ear infection and Walgreens has FAILED at their one purpose - being a drug store. Update: I went to another pharmacy to get my RX filled since Walgreens can't be bothered, and was informed that I had to pay out of pocket because Walgreens has already billed my insurance. Not even open, and they billed my insurance. Yeah, we're definitely done now.

Open 24 hours? Yes! Pharmacy too, close, 23 hours. This location is neat with a well lit parking…read morelot, mostly. It was great to have a place to go when meds are needed.

Always ask for coupons and/or discounted prescriptions. Pharmacies usually do not offer those…read moreoptions unless you ask, especially this CVS. If your RX is not covered, shop around. This CVS has been understaffed too long. There are always long lines. They do not automatically fill new prescriptions sent from my providers. They missed running a new prescription through my insurance which cost me $80. At the time, I assumed the rx was a brand name and not covered since the other two prescriptions I picked up at the same time had a $0 co-pay. The next time I picked up that same RX that I paid $80 for, it was covered in full and there was nothing I could do to be refunded for the previous prescription. Recently I picked up another Rx that was truly not covered but they showed no interest in checking for the best discounted amounted. I declined the rx and found it Amazon for 1/6 of the cost at CVS.

The lock up basically everything here. I mean I walked here from the Hyatt place around the corner…read morebecause my daughter's friend forgot a toothbrush. A TOOTHBRUSH! They were all locked up. And there weren't a lot of employees working but I wasn't the only one who needed something to be unlocked. A woman needed body wash and lotion so I had to wait for the associate to help her before I could get my toothbrush since no other associate was available. I mean if you're going to lock everything up, I feel like you should have enough employees to unlock things.

worst ever experience i ever had trying to get looked at for an out the blue injury. Waiting there…read morein pain, the nurse told me she will see me after all the appointments are done. come 4:30, she tells me actually i can't see you, we're closed. Why couldn't you just tell me before you can't see me? thanks for waisting 2 hours of my Sunday.

Jeremy and I had dinner plans In Baltimore East (I think that's the name... the area with all the…read morehigher-priced stores, with that weird gold flame fountain) but we were bored, so we decided to wander the Harbor beforehand. Jeremy is one of those people who can't go anywhere without a beverage, so we stopped at CVS to get a Monster... and an orange vanilla coke for me. Both of which were outrageously priced, but that's inflation, I suppose. Many shelves were absolutely bare. I suspect they're removing all the summer stuff and getting ready for Hallow-xmas. It's a basic CVS situation. I only go into those stores when I need a quick beverage. I DO use a CVS pharmacy, but even then we only use the drive-thru. Going inside always seems like such a hassle. We didn't interact with any employees. We used self check-out. It was a fairly painless experience. I appreciate the ramp and the automatic doors. I wish more stores had those.

This is a very busy CVS and there is a lot of stuff locked up. There is a security person in front…read moreof the main door. The souvenirs is separated between two shelves and you will need someone to help you open the case. However, I was successful in buying what I needed.

I've never had any major issues with this location. Much better than the one on Magothy. They…read morealways seem to be short staffed but I won't blame them for that. Any issue I've ever had (scripts taking longer than expected to fill) would be easily explained by the fact that they are understaffed, but the staff is always friendly regardless.

They are doing covid testing in the drive thru lane. The same drive thru lane that is used to pick…read moreup prescriptions. So it's at least 5 to 10 minutes for each car in front that is doing covid testing. I feel like they should have a separate location or tent for this to not inconvenience customers picking up prescriptions who do not wish or are not able to go inside. On the bright side, Roy (i believe that's his name per the receipt) is super friendly and welcoming every time I drive thru. He always apologizes for the wait even though he doesn't make the rules. Thanks for the great service!