Dined with 5 other friends. Service was excellent. I had the Gorgonzola lamb chops which were a flavorful delight. Overall everyone was happy with their entree. Only negatives, 2 people had to ask for extra dressing for their salads Also one had to send back a margarita for having salt on the rim when he very carefully asked for it not to. This restaurant is beautifully decorated. And surprisingly for a large place it's not too noisy. Will definitely be a repeat customer. read more

My mom and I came here, as it's one of our favorite spots but we found out they'll be closing in January. We came here for dinner on a Saturday night and got seated right away. I love their outdoor seating and they have a lot of indoor seating. It is a nicer restaurant located in Waterside Shops. Great place for date night too. I did the spaghetti bolognese which was beyond delicious. My mom did the chicken limone with broccolini and mashed potatoes. She said it was very good as well. I got the white peach sangria as well, which was yum. Our server Rhonda was super great! Very attentive and friendly. read more

Brio Italian Grille - Italian Near Me - Naples, Florida

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We went on one of the busiest shopping days of the year, and had a great experience. The restaurant was busting at the seams but we still managed to find the perfect outdoor table so we could enjoy the beautiful weather. Our waiter was as attentive as he could be, given the circumstances, and never let us go too long without checking in. The food was way better than we anticipated, especially the beef carpaccio, which is one of the best versions we've had in the area. We will absolutely go back to Brio. read more

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Good enough! Not amazing but good. Great location for shopping and easy parking, plus valet it needed. We sat outside. read more

Brio Italian Grille - Chicken Caesar Salad - Italian Near Me - Naples, Florida

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Such a wonderful evening Brio made it perfect! I've been here 3 times in last 60 days and it NEVER disappoints. Tonight I was dining with an old friend, and the weather was ideal to enjoy the outside seating area dining al fresco... Michaela was incredibly attentive, made the right suggestions and ensured every detail exceeded expectations. Our server Michael was pleasant, helpful and eager to please. He was always available yet allowed us time to catch up and enjoy our visit. No wait for a table, I had the filet and my friend had salmon salad. Delicious was an understatement. Nice wine selection. This dining experience was exceptional ! Clearly management cares and it shows. We are locals and even in season Brio consistently rises to the occasion. read more

Brio Italian Grille - Cheers to a perfect dining experience! - Italian Near Me - Naples, Florida

We went with a large group. The service was attentive. They were out of quite a few of the wines by the glass that I was interested in trying. My wife tried the lobster bisque. It was slightly over salted. We ordered some of the bread. It was nice and crusty with a soft inside. My wife had the risotto for her main dish and I had the lobster and shrimp fettuccine. Both dishes were Oak but on the bland side. read more

While I didn't love the food (or the menu options), I have to give it 4 stars because our server was excellent and the ambiance was very nice. I think if I came back, I would sit at the bar and have some cocktails and appetizers. read more

Brio Italian Grille - Italian Near Me - Naples, Florida

Good place to grab lunch on a weekend. Sat at one of the outdoor hightops. Not too hot with the breeze and the fans. Hubby had the carpaccio and I had a marghherita flatbread. We also ordered aperol spritzes. Food and service were good. They had run out of straws which was just a small inconvenience. read more

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We had a reservation for 3 at 4 PM. Arrived early and were seated, no problem. The venue was not too busy but we could tell that staffing was light. The table next to us was left with dirty dishes the entire time we sat waiting for our server. After 30 minutes of no contact, we observed another table getting seated and their server arrived within minutes. As we were getting ready to leave, a staff member realized we were getting restless and came over with empty glasses and set the down on the table while saying he would be right back. He left. We waited a bit and then continued our exit. The manager followed us out, asking us to stay but we were done that point. Service and communication are key. The hostess could have let us know that they were short staffed. The fact that the table that came in 25 minutes after us had the staff's attention almost immediately sealed the deal for us. If the meal gets off to a rocky start the odds of improvement throughout the event are slim in my opinion. This was a 40th anniversary dinner so no room for error, guys. read more

We come to eat here pretty often. Great service!! Karen is wonderful. Already have a reservation for Easter next week!

Food was great Our water Paton did an excellent job providing us with recommendations and best service read more

Ugh, what a night! We had a reservation for four, we selected Brio because Waterside Shops is decorated so beautifully for the holidays and we wanted to enjoy the lights. We were seated in a booth as requested. The restaurant was not crowded at all, plenty of open tables everywhere, ten in our section alone. Our server came over and offered water and bread, we said yes and then she disappeared for 15 minutes. She finally returns to take our dinner order with the water and bread. I asked if I could substitute out one of my sides and her response was 'no the kitchen is too busy', I said excuse me? I would like to just double up on potatoes and remove the broccolini. Oh I can ask....are you kidding me? The food finally arrives and 3 of the 4 entrees show up, a plain salad is dropped in front of my husband. He states I ordered pasta, oh yes that's right, I picked up the wrong dish! Prices are sky high for industrial style food, no side salad offered either entrees that are in the $30 range. There are plenty of mom and pop Italian places in the area to visit. We will not be back. read more

We had high expectations for Brio Italian Grille given the location and beautiful ambiance--but the experience fell well short. We arrived on time for a 6:45 reservation and waited nearly 20 minutes while watching multiple parties (including walk-ins) get seated ahead of us. When I asked the hostess, a table suddenly became available--no apology, just attitude. Service didn't improve from there. It took 30 minutes for the manager (Ceasar) to come over after we requested him, and he was completely dismissive. A poorly made margarita that was sent back still showed up on the bill. The most concerning part was the wine. We ordered Caymus by the bottle, were told a confusing story about it only being available by the glass, and ultimately discovered they don't actually serve the Caymus listed--just a lower-tier version presented as such. Food was underwhelming for the price. My rack of lamb and my wife's filet were both underseasoned and mediocre. The only standout was the lasagna, which was excellent--and ironically the least expensive dish we ordered. For the price point and Naples dining scene, this was a disappointing experience. Plenty of better options nearby--we won't be back. read more

Alone for my 2nd year for Christmas and Laura at the bar kept my tears at bay. Thankful SO MUCH for the workers sacrificing to make us happy read more

Brio Italian Grille - Gorgenzola encrusted lamb chops app - Italian Near Me - Naples, Florida

First our server was 5 stars no notes. The calamari is either the only atrocious item on the menu or the low ratings and reviews are an accurate representation of this restaurant. It took awhile to even see or speak to anyone and when we did he was very dismissive when the place was basically empty. Always wanted to try this place driving by but while we were waiting to talk to anyone I noticed the entry ceiling light that hangs right over customers heads was filthy w dust and bugs. From this experience at least it's obvious why they're closing. They just slopped in the sauces on either side of the rubber cardboard calamari. Didn't bother to order anything else. read more

Brio Italian Grille - The craziest calamari plating I have ever seen - Italian Near Me - Naples, Florida

This was a huge disappointment. It was recommended by my sister who joined us. Our food was cold including our soup which arrived with a layer of dried "skin" on it. My sisters potatoes were cold. My salad had been prepared way in advance and was discolored and wilted. Some of our order never arrived and had to be removed from our bill. It is not cheap. read more

Had a really good meal plus Katy J was our server and she did an excellent job of making sure our drinks were filled. She has a very nice personality and always smiling read more

One of my favorite places in Naples for authentic Italian atmosphere. The food is excellent quality , I especially love the Gorgonzola beef medallions with reduction and garlic mash potatoes. Service is excellent our server Jennifer D. was always available and attentive. read more

Brio Italian Grille - Italian Near Me - Naples, Florida

Sat here for 2 hours during brunch having mimosas and numerous plates, only to be told after the fact there is a bottomless mimosa option for brunch I should know about for "next time". I was charged over $100 for drinks that should have cost $27. EXTREMELY DISSATISFIED! Why didn't the bartender tell me this option was available? Utter greed. This is just an absolute horrible reflection on a greedy bartender and a greedy franchise. I've never left zero tip before, but I did today because they cost me around $80 just not informing me of the available options for a nice Saturday brunch. Shame on you brio! If you'd like to make it right, let me know! read more

Brio Italian Grille - I should have paid $27 instead of over $100. No one could be inconvenienced to tell me there was a bottomless option. - Italian Near Me - Naples, Florida

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Myself and my friend came to Brio tonight to have a few cocktails and dinner for happy hour. Casey was our bartender, so pleasant and informative! We ordered, I had an old fashioned which is on the $8 happy hour menu, it's supposed to be served with black cherries. It came with maraschino cherries. My friend ordered the Brio martini, was to be served with blue cheese olives it came with pimento stuffed olives. Casey explained it was corporate cut backs. Clearly on the menu both drinks are listed with the blue cheese olives and Italian cherries. Anthony, the manager,delivered our food, we ordered shrimp and eggplant, flat bread and tomato and mozzarella. When he delivered it he wondered out loud if there were 3 people eating the food. We explained to him that he shouldn't body shame people and we were gifted a tiramisu. Which was delicious Casey was the absolute star of the night. Exceptional service! read more

Brio Italian Grille - Happy hour drink menu - Italian Near Me - Naples, Florida

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I do love the food options at Brio but when I was eating more plant based I did find it hard to find options that did not contain animal product. I do feel that the outside patio is the place to be during cool afternoons, they have a great happy hour but the inside to me feels a little outdated. The last time I had lunch there, I did notice that the service was slow and while the staff was super nice, it took about 30 min for our food to come out and at that point I had to rush to eat it. I would visit again but in my case, I would come for the happy hour. read more

Karen was amazing and I had a delicious pasta à la vodka and my 9 oz glass of wine. Love love it

Waited 15 minutes at our table without being waited on. Saw servers passing by yet no one stopped at our table. We left and went to Bricks across from it and had a great waiter and food. Sorry Brio. Won't be seeing you again read more

We had a delicious dinner here. Ate inside, nice atmosphere and talkable noise level. Server, Anthony was above and beyond, well trained, efficient and fun. I ordered a citrus fresh mojito. We had two beautiful salads. Crunchy and fresh. And mushroom ravioli and shrimp spaghetti- both large portions and really good flavors. Followed it up with a vanilla gelato with strawberries. Rich and refreshing. We will be back- love this spot. read more

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Great service! Even fetched simple syrup for my daughters iced tea, which was very thoughtful and sweet of him. Calamari was appropriately seasoned and prepared. Choice of marinara and cream sauce were provided, which was a nice on the traditional. Shrimp and lobster pasta dish was to die for! The lobster was excellently prepared and not chewy or rubbery. It was a busy Friday night, as there was a show at the local theater so they were out of filet mignon by the time we arrived... But the salt sirloin was well prepared and flavorful. read more

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Food is good Italian, for a chain. Service was good and the ambience was very nice. The lobster bisque and the lasagna lunch special or quite tasty. read more

Brio Italian Grille - Italian Near Me - Naples, Florida

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Very nice Italian restaurant located in the waterside shops in Naples. Our waitress was excellent. We sat outside at a booth and we both ordered something from the lunch menu. We both enjoyed it and followed it up with an expresso and a piece of tiramisu which was delicious. read more

Brio Italian Grille - Yummy Tiramisu - Italian Near Me - Naples, Florida

My girlfriend and I attempted to dine here, just the two of us. The hostess informed us that they were booked for the evening, although there at least three open and cleaned/cleared tables available. read more

Came here a couple times and it was good until tonight. The MANAGER WAS SOOOOO RUDE and so was the staff. Waited 10mins at the host stand other works walked by stared and didn't ask if help was needed. Managers name is ROBERT!!! read more

Amazing food and ambience, the service is very attentive and great to stop by for quick drinks and appetizer before shopping or a special dinner celebration. read more

Went to the place on my kid's birthday. Really long wait just for cold and stale food. They gave us a free desert but wont sing happy birthday when requested. The place looks nice but the service and food has been declining. read more

Lulu, the bartender clearly only serves men and allows them to just buy a beer and "sit" down to drink it! BUT, if you are a woman who spends $50 on tropical drinks, LuLu will tell you that you cannot sit at the bar unless you buy food! The manager Ceasar, pretended not to know anything about LuLu's hunt for BIG Tips by men only as her assumption of women not tipping is clearly pathetic and discrimination!!! Shame on you LuLu!!!'n read more

Brio Italian Grille - Madeline the woman who was told to move over on the middle of my meal by LULU the bartender!! - Italian Near Me - Naples, Florida

I ate here for a late lunch on a Sunday. Got a high top table out on their terrace. Bartender came over to take my drink order and after he brought my drink, did not see him again until later, but another guy came to take my order. He recommended the crispy lobster ravioli, which ended up being good but not crispy at all like the name implied and was actually quite soggy. The sauce was good, but there was hardly any lobster. I got the lamb chops for my main, I explained to the waiter that I didn't want it to be too pink or bloody and he said medium would be good. Wrong! I should have ignored him and asked for medium well. I had to wait 10 minutes to catch anyone's attention to send them back to be cooked more. It was still a bit too pink but I was hungry so I just ate them. The outside was a bit too charred, which left a weird taste in my mouth. And it was so heavily seasoned with garlic that it also left a weird aftertaste. I've had a lot of lamb chops, none that heavily garlicky. Not worth it for $37, I should've ordered the lamb chop appetizer instead. There was hardly any meat, mostly fat. The asparagus was fine, but the potatoes were so incredibly salty and dried out, it was like trying to eat potato jerky - tough and dry - inedible. Service was a bit confusing as I had no idea who my waiter was - the bartender or the guy who took my order. The bartender was nice and sweet and tried to be attentive, but he was overwhelmed at the bar. The other guy came back after I got my lamb chops to tell me his shift was over and someone else would be taking care of me, and proceeded to fist bump me, which I thought was inappropriate for a server. My drink (strawberry limonata) was sickeningly sweet and had an off taste to it. I barely took a few sips of it. I didn't have to heart to send it back. I still tipped nicely and hope it went to the bartender. This place seems to be a hit with locals, so not sure if I ordered wrong or came at a bad time, but I'd be willing to give them another shot. read more

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Service was slow. My husband received his pasta cold. He told the water, who removed it and brought it back hot. Not one word was spoken. No So sorry sir! Nothing! The bread on my sandwich was so hard I couldn't cut it! Don't know that we will go back. read more

I wish I could rate this place a zero. Sat inside at 3:21 on 3/26z Wasn't greeted for 20 minutes and a table walked in after us and was greeted and watered with in 3 minutes of seating. Servers walked past us. Servers at the food window looking at us not doing a single thing to see if we were being helped or anything. I asked for a manager no one showed up. Then our server appeared did not introduce himself, didn't even apologize and asked what we wanted to drink. Asked for waters and that even took a while. The manager still didn't come out. We decided to just leave and address the matter at the host stand to the gentleman, bald, wearing a button down thinking he was a manager he wasn't. Told us that the manager that was suppose to come to us was in a cooperate meeting ?? Wonder if he was the supervisor knowing if he was suppose to watch the floor and take initiative. read more

This restaurant has a wonderful location, and sitting at the bar in the semi-outdoors feels like you're on vacation. I've been a couple of times and will likely go back just for the vibe. Unfortunately, the food has been less than great, in my opinion. Both times I ordered from the restaurant's brunch menu... I tried the scrambled eggs with tuscan sausage, which was tasty, but didn't have the spinach or cheese as advertised. Next time I had avocado toast with poached eggs, and this is the dish that probably earned the 3-stars instead of 4! Bottom line for me on brunch items is that if you're going to make eggs, you gotta make them correctly! I don't know anyone... literally ANYONE... who likes runny whites in their eggs. So if you're a chef, and you see runny whites as your plating, in my humble opinion, you should remove them and start over. It's really unacceptable to have undercooked eggs... just don't put them on the menu if you can't make them correctly. The menu also said there would be "crispy pancetta" on the plate, which there was not. Instead, there was pancetta under the eggs and avocado... not crispy, but quite the opposite. The staff has been great, in my opinion, and that's a huge plus. But in my book you get only 3 stars (or less) if you set customer expectations and underdeliver. read more

The Food was amazing the chicken limón was so delicious our server Lisa was super friendly and everything was on point

We frequent this restaurant often but I have to say that Sunday's linch (6/29) lunch was WELL below par for this restaurant. We were seated promptly and received our drinks and ordered. From there, service was very, very slow. We waited over 30 minutes for our undersized salad and another 30 minutes for our two pasta entrees. The food was hot and typical for this place. Our server approached my wife and said that the restaurant was offering our meal as a complement and apologized for the delays. Shortly afterwards he brought a scoop of ice cream also complemented. Suddenly, he presented a bill for our meal where he had only complemented our two ice teas and the scoop of ice cream we never requested. The prices have increased since our last visit and things have caused the prompt service to deteriorate. Very disappointed! read more

Unforgettable Dining Experience at Brio. Our experience at Brio in Naples Waterside Shops was truly unforgettable, and a huge part of that was thanks to our incredible server, Diane. From the moment we were seated, she made us feel genuinely welcomed and cared for with a perfect balance of warmth, professionalism, and attentiveness. Diane's knowledge of the menu, wine pairings, and timing was exceptional. Every recommendation she made was spot-on, and she anticipated our needs without ever being intrusive. Her grace and attention to detail elevated the entire evening and turned a great meal into a memorable experience. It's rare to encounter service that feels both refined and personal, but Diane delivered exactly that. She embodies what fine dining hospitality should be, and Brio is incredibly lucky to have her. We will absolutely be returning. Highly recommend Brio, and especially Diane, for anyone looking for an exceptional dining experience. Oh and what a great name! read more

The experience here was incredible!!! Jen- with the pretty eyes- was extremely kind and very attentive. I got the Chicken Milanese and it was made to perfection. Would definitely come again! read more