This is by far the worst most unprofessional company I ever worked with…read more
Had a small leak around a skylight, and had them come to check it out.
They said that the best thing was to redo the whole roof.
I did not argue or haggle with them.
I agreed for them to do whatever they thought was best.
All I told them was to make sure that there are no more water problems.
This was the first week of January 2025.
Once we started to get some decent rain, the leak was back, but much worse than before.
I have been taking out buckets of water every time it rains now.
These guys are nowhere to be found.
Here is the time line.
Monday, February 10, 2025 - I alert them as to the problem
Their response - Bear with me, I'm out of town.
Friday, February 14, 2025 - I ask them for an update.
No response.
Monday, February 17, 2025 - I ask them again about fixing the problem.
Sent them video with the full buckets of water coming in.
Their response - I apologize, trying to get to you.
Tuesday, February 18, 2025 - I alert them that I have to head out of town at
some point, and that there will not be anyone home to empty the buckets if it rains.
No response.
So after doing exactly what they claimed would solve the problem, I have
a bigger problem with more water damage than ever before.
It has been over a week now, and they failed not only to fix the problem, but to
at least have a decent response, other than some vague we are trying to get to you.
You don't have to take my word for it.
I am attaching pictures of the text messages referenced above.
The reader can look at these and decide for themselves if they want to deal with someone like this.
My opinion - Stay away from these guys, don't make the same mistake I made.
UPDATE - On Tuesday, February 18, 2025, at 2:49pm, minutes after posting my review, I received a phone call from George's Roofing.
Then I received another phone call at 4:27 pm. They said they can have someone there the same day to try and fix the leak. Someone came around 4pm. They say it should be fixed, but let's see how it goes.
For now I am keeping the buckets close by and my fingers crossed.