I'd like to review the food, but unfortunately, we were not able to have any tonight. I made reservations for three at 7:15. We arrived at exactly 7:15. While I understand that this is a busy time for restaurants, there were at least 4 parties seated before us -- one at least who did NOT have reservations. Why even accept reservations if you are not going to honor them before walk ins? I'll accept the occasional 5-10 minute wait after the reservation time, but once you meet the 15 minute mark, it's ridiculous. The reception staff was cold, unwelcoming and did not even attempt to apologize for the wait. read more

I know I'm being brutal, but you cannot charge moderately high prices and be mediocre. What a disappointment. It will be my last client dinner here. We ordered prime rib and had the option of one side. Ok, go with a salad instead. It was a small poor excuse for a wedge salad. It wasn't even a wedge, but some sort of stacked bib. Then the prime rib was small and fatty. Just a small slab, alone and boring. No potato or orzo or anything because they skimp and offer one side. That was the puny salad. The overpriced wine saved the meal, but our wallets emptied. Don't give me some deviled egg specialty as the draw. Just nothing special about this place. Step it up or hang it up BrickTops. You're only getting by because of the lame chain competition in Cool Springs. read more

This a good place for brunch, lunch or dinner. I have dined at Brick Tops in Franklin several times the food has been consistently good every time I have eaten there. read more

Nice place, good food, very noisy atmosphere. Ribs were good. Too noisy to relax. Music would be nice, maybe candles on the table may quiet the noise. Could hardly have a conversation. read more

Had a great luncheon experience on my birthday. Server was knowlegdeable and attentive. My wife and I both had the fish and chips which was as close to the real thing you can get in middle Tennessee. Fish was flaky, tasty and crisp. Will definitely go back and try some other items. As a side note, the Brick Tops on West End doesn't come close to being as good as the Franklin location. They use a different menu, but prices seem to be higher. Had two salads, iced teas, and shared a dessert. The bill came to $50.00. The server was mediocre and not very service oriented. GO TO FRANKLIN IF YOU WANT TO EAT AT BRICK TOPS! read more

Our first time at this restaurant, on New Year's Eve. We are very satisfied with the food, along with the amazing service. Our server, Nick, made our experience there 10x better. He was very professional, polite, and welcoming. He always kept our table up to check and he did it with a smile on his face at all times. 100% recommended BrickTop's. read more

Saturday evening, 1/25 about 5 pm: (Yes, it is a long review but consider my experience BEFORE you go to BrickTop's). Ordered 8 oz filet. Asked server how I should order to get just a trace of pink. Medium, she stated. My wife ordered the same ($28 each with one side). One table guest ordered a French dip sandwich. Orders arrived. The French dip was huge and my guest said it was very good. The two filets we ordered were very tough and more medium rare than medium. My wife decided to try her filet. Mine was very red, almost bloody. I sent the steak back. A member of management came to the table and asked about our problem. I simply wanted my steak cooked a bit more to be pink and juicy. He didn't mention anything about my comment that both steaks were very tough. When my steak was returned, it was burnt. And that is not a exaggeration. My table guest and wife could not believe it was served. I called the server and said I could not eat the steak and wanted to order something else. It was taken away. I ordered a French dip since one of our guest said his was very good. When the sandwich arrived, it was half the size of the one my table guest had received. It was OK but not worth $17 and certainly not for "half a sandwich". The manager said he would credit "my meal" and offered a free desert. We accepted the free desert and everyone at the table got a taste. When the bill arrived, my sandwich (half sandwich) was credited as was the desert ($7). Total credit = $24. The steak, that I did not/could not eat was left on the tab at full price. Throughout this experience, all BrickTop's staff were nice and attentive, or so I thought. In stead of pursuing this on-going saga, I paid the bill and left a nice tip for the server. Only after we left did my wife and guests say the server "rolled her eyes when I refused the charred steak (I couldn't her behind my back). If I had, she would have received NO tip at all. Questions: What company culture/processes allow this condition of food to be served? What about the quality of the most expensive food on the menu? Was the kitchen staff so lacks/did not care to notice the condition of the order? Is there no management quality check on returned items? Why would any server bring a returned order back to the table in that condition? My experience concludes a very disinterested staff, from management to server to cook. All menu items are overpriced, in my opinion. Check your selection carefully when it is served and demand it be prepared the way you ordered, if not acceptable. The customer service results are awful, at all levels of staff. There are too many very good eateries in Cool Springs, with quality food, and sincere customer service at the same or less price than BrickTop's. read more

Too expensive!! Low quality food. Fish not seasoned. Re stuffed potato was no good. We came here for my birthday dinner and didn't get any acknowledgement of that when he "checked my id" for my wine. Really overrated and disappointing! Pick anywhere else. Unless you are there for a business meeting and someone else is paying for it and it's your only option then don't get your hopes up, small portion, and bring some Tums! :( read more

**update** come to find out there was additional charge on my credit card( I'm guessing the bartender gave herself a tip when I clearly did not because of the terrible service ) so I had to call Bricktop. Spoke to Lauren, who was extremely kind and accommodation! She did refund the entire bill and really saved the day! Thanks Lauren for your help!! read more

Upgrading as BT has been a go-to for business lunches a lot lately and they've never disappointed. You don't feel rushed although they are packed and the food is darn good. Really fresh guacamole and the salads are not only delicious but the presentation is so pretty. Who doesn't live a pretty salad? Today we had a table of 5, everyone ordered something different and everyone was pleased. So happy 4th star, Bricktops! read more

Everyone talks about the sugar bacon and deviled eggs. They're good, but so is the rotisserie chicken. Near perfect. Also known for their flatbreads. This is pretty good upscale casual - compare to J. Alexander's. read more

First visit to the Franklin Bricktop. The wait staff was pleasant and attentive, the atmosphere was nice, and the food quite good. I would definitely do it again. read more

Cool Springs is the land of chains, if you can, go eat in nashville. If you are stuck here then maybe give this place a try. But I would go to J Alexander's over here for service and food. 2nd visit, on a snowy day with no one else in restaurant and our server switched on us without warning. We were brought very visibly dirty wine glasses (3) to us wine poured and only corrected when we pointed out lipstick and food crusted on all glasses. Overall, nothing special read more

I had a great experience here. Our waiter was very nice and helpful. He was on top of his game. We had the California rolls as an appetizer along with the deviled eggs and sugar bacon. They were outstanding. I had the cheeseburger, and loved it. Cooked perfect on a bun that was really good. Needless to say I left on a full belly. The only miss was my wife's fish taco had a ton of cilantro, and the menu did not indicate that there was any on it. Not a big deal, I'm just grasping at straws to find something that was not perfect. read more

The restaurant had a great vibe. The menu offered a little something for everyone. I had the sushi which was wonderful as well as the parmesan encrusted chicken. The portions were large and the service was fast and friendly. read more

I wanted to like it. The restaurant was nice and the service was okay. Unfortunately, their preparation of the Chillean Sea Bass was below par. After sharing a dynamite roll as an appetizer I was too full to send it back. I was also disappointed that the waitress saw more than half the food left on the plate and didn't inquire as to whether or not I enjoyed my meal. I didn't eat a $30 meal and she didn't ask if I wanted a to go box. She purposely avoided the question. I won't be returning. read more

Today we were out doing some shopping. This restaurant is unassuming on the other side of the parking lot from where we were shopping. You should never shop on an empty stomach so we decided to stop at Bricktops for brunch. When we walked in the hostess greeted us promptly and we were seated. The decor is very, very contemporary. We are not quite sure why but every picture on the wall had monkeys doing something different. It was a little strange and did not really have anything to do with the rest of the decor. The kitchen is an open concept so you can see right in. Good news the kitchen was very clean and uncluttered. The wait staff are dressed in black and white standard uniform. Within 2 or 3 minutes of being seated our server came to get our drink order. She was sweet and soft-spoken. Of course you know I had to ask the server questions about some menu items. She answered a couple of the questions and the questions she did not know the answer to she immediately went to ask someone and came back with the answer. That was impressive. The brunch menu is very simple with not much on it. We were told it changes every few months depending on the seasons which is nice so there is always something new. My wife ordered the Lobster Benedict. It was very well executed. Poached eggs were cooked perfectly. Lobster was exceptional. I had the French omelet with ham and cheese. Unfortunately, it was overcooked to the point of almost being burnt. There was very little ham and cheese in the center. I was very disappointed. However, they came close to redeeming themselves with the cheddar grits (close but not fully redeemed). They were off the chain. I give this place 3 guitars. read more

5 star service. 5 star food. 5 star drinks. BrickTop's has never disappointed us!! Great happy hour and delicious sushi!!

Had fish both times delish!! Atmosphere quaint, a bit(lot) noisey when full. Great servers. Lunch or dinner you won't go wrong.

On my visit to Nashville I had the chance to dine here and was surprised for the lack of quality of service and food product. We had a friendly greeting by the server and that was the last we saw of her for about 15 minutes. We actually had to stop someone and they took our order. I had the evening special of BBQ chicken flatbread. I love BBQ chicken pizza/flatbread- not this one. It was over sauced and actually undercooked in the center. I ate the outside perimeter and left the rest. The heart of romain ceased salad looked great but had a very strong garlic dressing. My opinion- big miss read more

This was a really nice restaurant. You have to try there ribs they were fabulous some of the best I've had. I loved the french fries too. The service was good waitress was friendly. read more

Our business lunch here was very good. Loved the service and the food. Lots to choose from. Everything was yummy. I want to try it out for dinner next. read more

Went to Bricktops for brunch yesterday. All of the food quality was exceptional albeit a little on the small side for the price if you are really hungry. I don't give it another star because the service was slow. Wanted to sit outside since it was an unseasonably cool late June day and was told I couldn't because they didn't have enough wait staff right now. There were about 15 tables vacant out there. Our waiter was friendly but clearly had too many tables to be attentive. The Bricktops casserole with eggs, cheese and spicy sausage was excellent just small. As always the eggs Benedict were perfect. If you are someone that can afford the carbs and calories do not miss the home made donuts for an appetizer or take home treat. read more

We will definitely go back! Great menu, great service, great atmosphere. Our server, Michael, was wonderful and attentive. It was our anniversary and the perfect place to celebrate. read more

The food was quite tasty here, but the prices were a bit steep. When I walked in I did not expect it to be such a fancy restaurant. Everything is shiny and sparkling, with dark lighting and big tables. The menu had some very high-grade choices, and what we ordered was good. The prices though matched the interior style and seemed excessively high for the product. read more

Love the food. The service is also good. Don't care for the trash dumpster near the outside eating area though.

Went for brunch today and sat at the bar. Service was just okay. Bartender seemed distracted by friends sitting at the bar and kept talking. Ran out of coffee twice and had to ask for more. Had the Huevos rancheros and was disappointed. Was fairly bland in the food had obviously been sitting for a while because it was barely warm. It was okay but was not very impressed read more

Tonight was the first time for my family visiting Bricktops, and we were very disappointed. The food was mediocre, the service was poor, and the prices were very high for the service that we received. It was incredibly packed, and the server never came to our table until we tracked her down each time. read more

I'm not sure exactly what I was expecting as someone else made the reservation. The place reminds me a lot of a J. Alexander's or Houstons type of restaurant. It was dark inside with pinspots on each table so you could see what you were eating. I sat in the parking lot checking emails around 11a and my 1115a the parking lot was packed. When I got into the restaurant at 1130a almost all the tables were full so I had a feeling this was the place in the area to have a nice working lunch. We ordered Deviled Eggs, chips and guacamole and spinach artichoke dips. All of it was very good. The Deviled Eggs tasted more like egg salad with a strong taste of mustard. Also...the food came out INCREDIBLY fast. Not sure if this is just because of the lunch rush, but it was appreciated. The menu isn't too expansive which is good considering that most restaurants these days have five and six page menus to choose from. I ordered the Cobb Salad which came with a balsamic vinaigrette. In the end I wish it had a different dressing. The balsamic wasn't doing it for me. I would definitely come back here again when I am in town. read more

They were so packed for Valentine's Day that we had a reservation at 4:45 PM. Even though the place was packed the service and the food quality were flawless! Sam was our server and did an impeccable job! We will be returning!! read more

I went with a group of 19 people. The servers where great. The food was fantastic. I will be back!

Went for lunch with a coworker today, and got the fish tacos and coleslaw. Both of which were amazing. The fish tacos came with two tacos, and each had a very generous portion of grilled mahi mahi on them, and just the right amount of garnishments to compliment them without being overwhelming. It was a bit pricey for lunch-$15 for two tacos and slaw, but the food quality was incredible, and I will definitely be returning. read more

Excellent service, small-ish menu and everything is delicious. The lobster bisque, coconut shrimp, and grilled artichokes are all delicious starters. The crab cakes, ribs, salmon... really everything on the menu is prepared well. The only weakness in my opinion is the dessert menu. The seasonal desserts are typically good, though. read more

Great food and service!! The goat cheese flat bread is a must , as well as the palm beach and the crab cakes. read more

Disappointing. Third strike for me. Overcooked fish, no spinach in creamed spinach and sloppy take home box preparations. Consistently feel that food is overpriced for quality received. Good service diminished by poor food quality. Can't find the value and hate this great location and decor is backed up by such poor food value. read more

Meat Loaf and Twice Baked Potato was wonderful. I would highly recommend Brick Top. The service was spectacular. This is a great place to take that special person. read more

Great brunch, and excellent dinner plates. Servers are friendly and knowledgeable as well. Love this place!

Today we ventured to this part of Franklin for lunch. We has never been to brick tops for lunch and walked in at 12 noon to a 15 minute wait. I imagine this is the case on most days as it is in an area with large corporate centers close by, all of which seem to take lunch between 12 & 1. Our server Jason P was very nice and prompt. The palm Beach Salas that I had was incredibly fresh all I cleaned the plate. My mother had fish tacos and said they were really tasty. We finished lunch with an espresso and cappuccino. All in all it took just shy of an hour to eat. They always seem to be busy so keep in mind there is going to likely be a wait. read more

I have been to BrickTop's two times since moving to TN and I LOVED my food both visits! The most recent visit I sat outside on their covered deck and it had a trendy vibe that I really enjoyed. The inside is very nice and can be suited for both a special occasion as well as a casual night out. read more

Just moved to Nashville and my husband and I happened to come across the restaurant from Yelp. The waitress was fantastic , the food was excellent, she even gave us a free dessert. Thank you for the great experience. I recommend you visit ASAP read more