The staff members here are committed to their customer service…read more In need of new wipers for my 90s Volvo, which likely had not been changed in over a decade, I was surprised by the helpfulness of the staff. Without even having to ask what wipers to purchase, one of the staff members noticed me approaching the wiper aisle and immediately asked for my car's make and model. He then offered me several compatible options. Additionally, he recommended an all-season wiper fluid that can melt ice and snow on contact. Upon completing my purchase, he accompanied me to my car and installed the wipers himself, which was unexpected and much appreciated. Overall, the level of service I received was exemplary, and I would highly recommend this location to anyone in need of automotive products and services like the wiper install. I know you can do it yourself, but just let them do it!

Management - rude, terrible egos, terrible demeanor, no sense of humanity and senseless threats not…read moreto mention, they tried to lie to cause ANXIETY AND FEAR. Disgusting. Never once did management help me idk why the store is manipulating their response. Store - dirty and understocked Outside - dirty and trashed all around Management did not come to help they came outside to poke and HARASS me irrationally as I left the spot cleaner than I found it. Employees - reckless drivers and I witnessed one littering Unless your car is perfect and it's got zero problems I don't recommend this location. The sexist behavior was just disgusting

OPEN ON SUNDAYS!!!! Great customer service and good people…read more Very knowledgeable when it comes to any car. The prices are right and it comes with a smile. They have all you need here.

Karen was so so helpful! Idk what I would have done to get this fix on my car. She helped me…read morephysically fix the problem and made other suggestions for my tire pressure issues. I am so grateful for her going above and beyond.

Patrick was incredibly helpful truly can't say enough nice things about him! Definitely head to…read morethis stop for fantastic service he won't steer you wrong!

Best service I have had in a while. Would highly recommend. Thank you Patrick! Not only did he…read moreimmediately help me he also taught me along the way. You can tell this store is very community orented. That is always such a good sign with businesses in my opinion. :)

Hello Yelpers! I'm giving a rare 5 stars on this one, because this place seems to genuinely care…read moreabout its customers. If you're patient with them, and honest... hey, that's what you get back I guess. Its not the most modern or bright venue, and they could maybe use a remodel, but after having battery problems, and taking it back, I'm pleased by how they treated me. Specifically, we had a new battery fail after 6 months or so. They tested it, and tested it, and although it showed signs of possible use, the battery just wasn't good enough for them to send me away with, so they gave me the free replacement under warranty. It was worth the wait, and the hassle. Either way, they have a lot to offer under that one little old roof! Parts, Expertise, Batteries, Fluids, and a Machine Shop if you need resurfacing, head work, etc. Not Too Shabby!!! Thanks Jack's!

I called to confirmed if they were open on Sunday and was told that they do. Well, after getting…read moreevery disassembled I called and no answer at all. Took a chance and drove over just to confirm they are closed on Sunday.

Honest, kind and have always done a great job with my vehicles. Lee has always been upfront,…read morehelped me make decisions and takes great care of my vans.

Lee and William are always great! Dere never try to sell anything you don't need. They have always…read morebeen honest as where some other auto service try to tell me I need this and that done when I only came in for an oil change.

I needed to replace my headlight bulb, Sinclaire (at the Redmond location) assisted me. She was…read more so professional, helpful and very pleasant..not only did she replace many of my other old bulbs..she quickly changed the old headlight for me. I will definitely shop there from now on. Glenda Fennema

Nicely place auto parts store right on the southern border of Seattle, the King County side…read more Friendly staff and lots of parts on hand. They did a free OBD II check which was helpful. I really don't have much to add, except I asked for a piece of duct tape to hold my windshield washer nozzle in place under the hood and the man gave me what was left of the roll. Nice. Thanks, man. GOOD parking lot.

The employees here have been so fantastic for us…read more We have needed 3 (yes, don't judge) different car batteries charged which they do gratis in about an hour. It's amazing. I've not expected them to fix my car of course, but they did a fine job getting wiper blades correct as well as generally being nice about our requests for free charging.

Horrible customer service. Store manager was working at the front but busy hanging out with his…read moreboy to help. His buddy had to tell him someone was waiting before he even tried to acknowledge me. I had the part with me with part number. Manager couldn't find it so I told him make and model and told him this item is a serphantine belt. I need 2 one for alternator and one for power steering/a/c still had no clue what I was talking about. How are you a store manager when you don't even know what a serphantine belt is. Found my part online, avoid the store easier to just go on their website to order.

jorge helped us with our wind shield wipers when the other associate never came out the help us. he…read morenoticed we looked confused and kept looking at the store door and he saved us! he said his shift started at 1:30 and it was 12 so very kind of him. he helped us but didnt do it for us so we could learn how to do it too. thank you jorge!!

Needed windshield wiper blades and they and put it one for me. Didn't realize wiper blades were…read moreso pricey! The mid-range Bosch were $76 to replace all three. But staff were super nice and friendly and of course, installed them for me!

If you have any battery needs, this is your place to go. Not only do they have a ton of inventory,…read morethey are really great people. I travel for work and have found that sometimes you stop somewhere and people will try to sell you stuff even if you don't need it. That's not the case here. They are honest and will give you an honest opinion when it comes to how to maximize your current set up, and your options when looking to replace a part. Ben and Zach were both kind, patient, and good people. Come here and see for yourself!

Great service. Worked with me to upgrade the RV battery system and appreciated the guidance and…read moredigging to find the correct solution for me.

Great location, friendly, knowledgeable, patient staff. Appreciate having this shop nearby and…read moretheir willingness to help.

This is the first time back at this store in 4 years, maybe 5. I stopped coming here because the…read moreemployees always had a scowl on their face and came across as rude to me. Made me feel like I was bothering them so I stuck to Amazon. Today, I needed new wiper blades and I couldn't wait for 2 day shipping. I was prepared for a rude interaction. I didn't see any of the employees from before. The young man who helped me was super nice! He even offered to help install the wiper blades (took him up on the offer). The manager was also super nice. I was so relieved. I can come to this store again for my car needs and not have to order off Amazon!