It's very nice to be able to go to your local bike shop and have such friendly service. I got my…read morecruisers repaired here after being neglected for years and it looked wonderful out of the shop. I wish I took a picture but sadly forgot.

Three of us had flat tires on our bike ride, came here on an emergency stop and they helped us get…read moreon the road in no time! Fixed flats & put tires back on promptly!! Thank you to the gentlemen and the lady at the front desk! All very helpful & good vibes! Will return if i'm in the area in need of anything!!

Moved back to the Valley from the Bay and needed to find a good local bike shop. I have a gravel…read morebike and an e-bike, and I brought both to Oadale Bike Shop. The owner is friendly, as is the rest of the staff. I've been helped by Mason, who is a great guy, very attentive, knowledgeable, and helpful. They price their work fairly and are upfront about what you can expect to pay, which I really appreciate. Based on my location, I have other options, but I'll continue to come here. Great shop and great people. Highly recommend!

Just went in last week for them to check my mountain bike for two problems. They fixed both…read moreproblems on the spot. Excellent service as usual.

My electric scooter got a flat tire. I was able to get the tire off and the busted tube out, but I…read morecould not figure out how to get the new tube and tire back on the frame. I stopped in just after they opened, and the clerk helped me get the tire back on the frame, inflated the tire and did not charge me to do so. I was able to get the tire back onto the scooter myself, but without the prompt and friendly service this would have been a larger issue for myself. So will definitely be a returning customer for all my bike/scooter needs!

I have bought bikes and had service completed in this store. I have been very happy with every…read moreexperience I've had here. Employees are very knowledgeable and friendly.

Great value for the price. Casey is direct, reliable and delivers exactly as promised.read more

Avoid this place like the plague if you like good customer service. I called asking how much it…read morewould be to have the tires of my ebike replaced and I explained the front wheel is off because I had tried to change the tire myself. After talking to presumably the owner I brought it in and unloaded it from my car. Mind you this a 65 pound ebike with no front wheel that I lugged into the store. The person there (I think the owner) didn't lift a finger to help me. He comes and checks the bike and says "oh I don't work on the bike if you can't disconnect the motor". Wouldn't that have been nice to say when I'm on the phone with you telling you I have an ebike? Anyway he figures out he can disconnect the motor so I figure "ok, we're good now". I go up to the counter to pay and he says "by the way, it won't be ready for several weeks". Would that not also have been great information for me on the phone when I'm looking for it to be done today before I dragged this heavy ebike into the store? He tells me "I have like 50 bikes that need repairs I can't do it right now". After that I had to carry this heavy ebike back out to my car and load it up. I ended up going to Fun Sport Bikes in Modesto and they helped me unload the bike and load it after it was fixed same day and the employees were actually friendly.

I took my two bikes to Anderson's for a quick tune up ahead of Burning Man this year. John offered…read moregreat customer service, the bikes are in great condition and the price was beyond reasonable. Would definitely recommend!

Took in my Craftsman 6.5 HP gas mower on Thursday afternoon, July 2 for a complete tune-up and…read moreblade replacement. John took it in. It was ready the next morning, including being cleaned. He even replaced a handle knob that was partially broken with a used replacement. Good and fast service. This is the second time I have had them do a tune-up on the mower. Support your local small-businesses, especially when they do a good job. It is so nice to call a business and a human answers. After writing this I read the Jan 24 review from Peter G. If I had witnessed what he relates I would have walked out. We do not support discrimination or racism in any form. I am glad John helped me, and not Chris.

Please bring your boots/shoes to Harvey's. Based on photos, reviews and history I had a feeling…read morethis was the place to visit in the valley and my expectations were beyond exceeded. The best customer service, & he even added interior padding to the bottom of my boots without me having to ask! Will certainly be back. Thank you!

If you want shit quality repairs this is your place ! Be prepared for the most narcissistic sawed…read moreoff little d energy man you've ever met ! He made sure to inform me that he learned to repair shoes in Folsom prison ! Like i should be impressed lmfao ! Took my $600 boots to get new soles replaced, one week later the glue and nails he used for the repair didn't hold up ! Got my $250 back and sent the boots back to the factory in Oregon and you know what's funny? Their repair held up for 3 years of everyday abuse ! Skip this clown unless you like going to the circus! Zero stars would Be given if possible.....

Nick and the team are the BEST! So happy to have found a company that knows what they are doing at…read morea top tier level. At 845,000 miles on my supercharged 1997 Tacoma 3.4 I had 1) new heads 2) rebuilt Tcase 3) rebuilt 5 speed very happy and satisfied with there work! Thx again Nick! 5 stars!

I been going there for over 4 years now best people ever they did my motor years back still go to…read morethem when I need something Rebeca, nick, Joe and the staff top notch

Thank you for fixing my bike! This provide excellent care to restoring my tires. My bike is old…read moreschool so I was ecstatic when they were able to fix it. Also, thanks to my husband to taking it there! Nice people to work with and reasonable price.

I'm disappointed with my experience at Tracy Cyclery. My bike is my only means of transportation,…read moreand I rely on it to commute about 6 miles to work every day. After getting into a car accident on my way to work, I needed my rear wheel replaced, so I brought it to Tracy Cyclery. When I dropped it off, I was told vaguely that someone would call me with more details. After about a month with no update, I called them myself and was told that my bike had essentially just been sitting on a shelf. I agreed to have the necessary parts ordered and was told it would be ready for pickup in about a week. Two weeks later, having heard nothing, I called again. I was then asked if I wanted the parts ordered. I explained that I had already spoken with someone two weeks earlier and had already agreed to have them ordered. I was told, "I guess it just slipped through the cracks," and was assured that I would receive an update soon. After another week and a half with no response, I called again and was told the bike still wasn't ready. At that point, I decided to pick up my wheel and take it somewhere else for service. When I came in today to pick it up, I was hoping to have a respectful conversation and simply have my concerns acknowledged. Instead, the owner argued with me about the situation, completely shut me out, and ultimately turned his back on me while I was trying to explain my frustration and seek some understanding. After weeks of having to repeatedly follow up myself, I found that response extremely disappointing and unprofessional. I understand that mistakes happen, especially at a small business. What was most frustrating, however, was having to initiate every follow-up myself and repeatedly discovering that little or no progress had been made. Given that this bike is my only transportation, the lack of communication and job tracking had a real impact on me. I hope this feedback helps improve communication, repair tracking, and customer service in the future. I ultimately had to take my business elsewhere. If you value your time, money, and quality service, do not go here.