PakMail is on top of their game and a pleasure to work with. The staff is knowledgeable and…read moreresponsive, and they know how to crate and ship! PakMail is our go-to shipper in Santa Fe. We know the job is going to be done right from beginning to end.

I bought a Kiva ladder in Santa Fe and Pak Mail was recommended to me as the place that will pack…read moreand ship anything! They didn't even blink when I walked in with my ladder. The price was much more than I expected to ship to California but they created a custom box with excellent packing and it was shipped FedEx in perfect condition. I highly recommend them for all your packing and shipping needs!

My experiences here over the past few years have been extremely positive…read more UPS has streamlined its procedures, so even if there's a line, it doesn't take long to get to the counter. Best of all, the current employees (2025) are all quite Knowledgeable, courteous, patient, and smiling! One more plus for me, since I live in the neighborhood, my drive there takes less than 5 minutes!

I prefer to leave positive reviews for places, but sometimes an experience is bad enough that I…read morefeel obligated to warn others. I paid this UPS Store over $200 JUST for packaging four car wheels (over $50 per wheel). This did NOT include shipping -- I provided the labels separately. These were shipped as four separate shipments (one wheel per box) and every single wheel arrived damaged. When you are paying $50+ per wheel for what is ultimately cardboard and packing materials, the expectation is that you are paying for the store's expertise and professional judgment in packaging expensive, heavy items so they actually arrive safely and undamaged. I specifically chose to pay professionals because I wanted them packaged correctly and safely. I even called ahead to discuss box size and was told extra room would be left for bubble wrap, padding, and protective material to keep the wheels immobilized. Instead, the extra space was left empty. The wheels arrived sliding around inside oversized boxes with only a couple of lightweight packing pillows that did absolutely nothing to secure heavy metal wheels. There was no meaningful foam, Styrofoam, rigid protection, or face protection, which is especially frustrating because the wheel faces (the most exposed surface) are exactly what suffered the worst damage. Afterward, I spoke with the manager, Joseph, who was polite and acknowledged the wheels had been poorly packaged. He specifically told me the store should have offered a more robust packaging option, which I absolutely would have paid for had it been offered. He also told me he intended to refund the packaging charges but said he needed ownership approval and was confident it would be approved. The next day, ownership refused. I was then told to pursue a UPS insurance claim -- despite the store acknowledging the damage resulted from inadequate packaging. UPS reviews packaging as part of any claim, leaving me in the frustrating position of being expected to pursue reimbursement for damage the store itself acknowledged resulted from how the items were packed. I remained polite and patient over multiple calls and gave the store every opportunity to make this right. Unfortunately, after they refused to even refund the packaging charges, I was left to pursue other avenues. See the photos and judge for yourself how a heavy wheel would fare bouncing around in a box with that much empty space and so little protection. If you are shipping anything valuable, fragile, or heavy, I would think very carefully before trusting this location to package it.

Don't even waste your time with the USPS offices in town, they're rude and always understaffed. Go…read morestraight here, you'll be helped right away by staff that actually wants to help you, they play music and it smells like coffee !

Walker and Justin took care of our many boxes of books and clothes, packing them securely, offering…read moreour pricing options and doing it all with kindness and professionalism. We were impressed by their expertise and patience. We give these staff members and their business our highest possible recommendation!

Neither UPS nor FedEx deliver to my very rural location (50 miles from Santa Fe). They won't…read moredeliver to the local post office where I have a box, either. So I'm forced to pay for a delivery address for packages I order by phone and online. I've been a Post Net customer for 2 years now and am happy with their services. One time I had to make many copies and I was helped out a lot in the process by the clerk who was working at the time. He even gave me several free folders to collate the materials. Their location and available parking are very convenient when I go into Santa Fe. My only small complaint is they close on Saturdays on long weekends, after driving into town twice to pick up packages and finding them closed I've learned my lesson. I do recommend this Post Net shop.

This place is just a disaster. Takes days, weeks and sometimes months (and sometimes never) to get…read moreyour mail. Just walk in and you'll see what a cluster it is. We've complained to the ipostal1 people and they no interest at all in looking into the mismanagement.

We relocated to Santa Fe -- including our two small businesses. Mail call has provided great…read moreservice at a good price for us to have a stable mailing address for USPS, UPS, FedEx et al while we have been in temporary office space and rental homes. There is always someone to sign for packages, notifications let us know when to drive in from Galisteo, plus when we ship outbound they make it easy -- always having packaging and computer generating the waybills. Hours could be longer, but pretty standard for NM. Convenient location, helpful friendly service, all-in-all great service.

Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

What kind, genuine, helpful young man the assistant manager is!! first off, he let me try many…read moredifferent drive format using my mac ( use APT (Apple Partition Table) as the partition type, and HFS+ (Mac OS Extended) as the file system. found on this forum https://discussions.apple.com/message/11365740#11365740). Then he printed it for me immediately (when technically they have 24 hrs to get it done) and I picked it up a couple hours later! Then, I unrolled it to verify that everything was in order, it was perfect, then I accidentally got some regular, old, not-too-sticky, scotch tape on it and it started ripping up the paint on this fresh beautiful poster! The assistant manager said "no problem, I print another one right now, get it ready before I leave...it'll be here ready-to-go when we open tomorrow at 730"...and the other employee remarked, humorously "...and this time we'll roll it up and secure it with a rubber band!". a rubber band indeed! You are the man! You saved my bacon!...Twice!...in the span of 4 hours!! Thank you sir!

Spent 30 minutes here trying to get a 9" x 11" envelope sent with a pre-paid return label included…read moreinside. What a fiasco! Never did succeed so went to Office Max/Fed Ex nearby. Another 20 minutes and still no success. Finally went to USPS and mailed the package without a pre-paid return label for my documents. Young men at both Fed Ex locations tried to help with service but were unsuccessful - lots of technical problems with computers. A waste of an hour when I was in a bit of a hurry.

I was in and out of here in no time. There were a couple of people in line in front of me, but…read morethere were two girls working the counter so the line moved right along. The UPS guy was there picking up packages and it looked like he was about to leave but he stuck around when he heard me say I needed mine to go out ASAP.

Needed to return an Amazon pkg and this was the most convenient location en route to Albuquerque…read more Upon arriving, some employee was standing at the door shouting at me upon getting out that it was being remodeled and to go to another location. Like, really? Couldn't you post a sign out or post it online that you are temporarily closed??? It was also a little difficult to find as it is tucked away in the back.

Absolutely fantastic Obviously the packaging was great…read moreHowever, FedEx was having difficulty making the delivery These folks were completely on top of the situation and in constant contact with not only FedEx, but also the recipient! Superb customer service.

From the owner: Armadillo Protective Packaging, with over 25 years industry experience, specializes in ensuring the…read moresafe transport of your valuables. Quality hand crafted and custom cartons, insulated with high density foam, insure superior protection for even the most fragile pieces. Safely ship: Artwork, instruments, glass, antiques, artifacts, electronics, furniture, paintings, sculpture, pottery, frames, and more. Armadillo protective packages are easy to pack, and available for next day delivery.

After having a bad experience at the St Francis location since they were closed, I did not want to…read morego to the Guadalupe St location since it was inconvenient for us as we were heading to Albuquerque. There was a couple of people ahead of me in line so there was a little bit of a wait but not bad at all. The employee who helped me was very efficient and my return only took a min or two. The parking lot is a little congested and it is tucked away in a lil corner of a strip mall so hard to see.

Update to my earlier review: I was told on the phone that I could come in on Saturday, 04/18 for a…read morerefund. Came in on Saturday, stood in line for a while, and when it was finally my turn, not one of the 3 employees working had the skills necessary to process a refund. Could I come back next week? NEVER again...

We're staying in Santa Fe only about 5 blocks from this Post Office so decided to walk by and mail…read moresome postcards on our way to visit the Traders on the Plaza. We wanted to purchase some postcard stamps but the line was out the door! We just mailed our cards with some Forever Stamps I had in my purse. It is very disappointing that the Post Offices in larger cities are not up to par when meeting the publics needs. We live in a small town in the Midwest and our post office meets our needs including hand stamping when we ask. The Union Station Post Office in Kansas City cannot meet all needs either... Is this possibly an increasing problem in our world ?

I have Always had WONDERFUL experiences with our downtown Postal clerks and have stated so. I wish…read moreI could remember all their names, but Today was KEN, gentleman extraordinaire. He was polite, efficient and clearly knew how to help me the best, Thank You, Ken for being part of our PO giving me the assistance that I needed. God Bless you & yours, MCH, former Host/Floor Mgr. of Clint Eastwood PBH, former Head Pro/GM for Pebble Beach