SO happy I stopped at this location. I originally planned to come in and cut my own wedding menus,…read morebut Julian was attentive and kindly took care of it for me. I was really nervous in that moment because these are for my wedding and I wanted everything to be perfect. He took his time, paid attention to detail, and really made me feel confident that they would come out exactly right. I never felt rushed, which meant a lot to me. Also, if it wasn't for Ralph helping out at the front with all the customers coming in, Julian wouldn't have been able to focus and execute everything so perfectly. Truly grateful for both of their help and the value they provided. I really appreciate their time and effort!

Never will do business with this location again. Too many other UPS locations to choose from to…read morewaste my time. I went to have a large amount of shredding done and the young man I spoke with on the phone was very kind to carry it in for me. I went to this location because a 25% off coupon was offered specifically for shredding services, however the manager refused to honor the coupon. I showed her the coupon and she stated they don't honor any coupons. I didn't take my business elsewhere only because I didn't want the guy to have to carry 75lbs back to my car.

I've tried visiting this business twice, and both times they were closed--even though their sign…read moresays "open" and their website lists 9 AM as the opening time. I've also tried calling, but no one answers. Very disappointing experience. If I could give zero stars, I would.

I scheduled a fingerprint live scan for Thursday and when I arrived the office was closed. Signage…read moresaid they only close in Sundays. I called on Friday to reschedule and they do not answer the phone.

This UPS store is great!…read more I came to do a return one night and it was quick and easy to do. Great service was provided by the worker.

I just left the UPS Store here in Claremont, and I feel genuinely disappointed with the level of…read morecustomer service I received. I was assisted by a staff member named Alejandra. While I completely understand that she's not being paid extra to go above and beyond but really your job is to push buttons and scan a barcode at a place of business designed to ship and receive packages? I made a very simple and reasonable request: I asked if she could help me lift a small package. I had already brought the item into the store using a cart, and it was positioned directly in front of the counter. I wasn't asking her to carry it across the store or do any strenuous lifting...just a quick hand to place it on the scale. Her response was, "I can't lift it, we're under medical orders." This was surprising to hear from two visibly young, able-bodied employees. It felt more like an excuse than a genuine restriction, especially when the task was so minimal. What was most disheartening wasn't just the refusal to help--it was the attitude. I wasn't asking for special treatment because I'm a woman. I was simply hoping for basic human decency as someone clearly about to give birth. The general demeanor I encountered felt dismissive, almost like "I'm not getting paid to do more than the bare minimum." It's not the first time I've experienced this at this location either. Even walking in with a box, struggling with the door while pushing a cart, no one offers to assist or even acknowledges the effort. I don't think it's unreasonable to expect that at a UPS shipping and packaging center, there would be someone available to assist with taking a package. That's the entire purpose of such a business. I didn't bring in something heavy, and I wasn't asking anyone to carry it across the store. I was literally already at the weighing scale and just needed help placing the item on it. The associate, Alejandra, said she couldn't help because she was under "medical orders" not to lift anything. While I can respect that some employees may have restrictions, it honestly begs the question: why would someone who can't lift even a light package or open a door for a customer be placed in a front-facing role at a shipping facility? If there are genuine limitations, shouldn't that be addressed through proper staffing or at least disclosed clearly? Maybe there should be a notice that says: If you need help lifting or handing off a package, please bring assistance. We're not permitted to touch any packages. That way, I could plan accordingly--because as someone who is 39 weeks pregnant, it's not safe or fair to assume I should do everything solo, especially at a location that advertises assistance with shipping and packaging. My expectations aren't outlandish. I expected basic, reasonable help in handing off a return. If that can't be provided, customers deserve to know up front so we can make alternate arrangements. This experience just doesn't align with what a "shipping service" should be.

I've never used a mailbox service before and really had no idea what to expect, but I actually…read moreenjoy every time I step foot into the building as I know I'll always have a friendly, helpful experience. Even when I've ran into some issues with deliveries or address errors, they are always able to help whenever they can. Highly recommend.

I will go here again Again…read more And Again. Quick , efficient, kind service with peaceful music & a smile, I always take photos of the encouraging words for the day that she writes on the whiteboard . It's overall such a breath of fresh air & pleasant space to be in. So unexpected when I just needed to mail something or grab a money order

This business has gone done hill since the older husband and wife owned it. Then some guy bought it…read moreand he he would always be at JD Allison's bar hugging a bar stool while slamming drinks. During covid me and two other family members had covid relief checks stolen from our p.o. boxes a total of 7 checks between three family members. Now the girl working in here works about 2 hours a day. Place is closed by noon and she has an attitude when you ask her why you can't access the business. The writing is on the wall. This place won't make it much longer.

This business is almost NEVER OPEN! And she doesn't seem to care…read more Businesses need to get their mail 6days a week, but it's a guessing game with this owner when and if she'll be open. The previous owner had it open 6 days a week; 7am-5pm Mon-Fri, 7 am to 1pm on Saturdays.

Customer service today was not good. The young lady assisting me today was possibly having a bad…read moreday or she is unfamiliar with speaking to people.

Diana was amazing! She helped me set up my P.O. Box and print some items -- super friendly, quick,…read moreand helpful. Highly recommend this UPS Store!

Back in 2017 I leased a suite with Pine Executive Suites. From start to finish I was impressed by…read morethe level of professionalism kept, while still having a warm environment for us tenants and incoming clients. I was practicing as a Life Coach out of my suite and always felt proud and confident by the greeting and environment my clients received by the receptionist and nicely done waiting area. The kitchen is very nicely done, the conference room is beautiful and the overall decor and ambience is very well done. Modern and warm. I genuinely LOVED being there! I ended up closing my practice and moving, but recently were searching for a space again and immediately tried to get in with Pine Executive Suites but unfortunately they did not have an open suite during the time frame I needed. I would have LOVED to have done a virtual with them but my business did require an office. I HIGHLY HIGHLY recommend looking into virtual suites here or open suites. It is bar none the nicest suites in all of Chino Hills and Chino.

I've had my office with Pine Executive office for over two years. The inside building is well…read moredecorated and clean. It also has plenty of parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.

Excellent place and treatment, the best knowledgeable Doctor is at this office, you will enjoy the…read morerelaxing time and pain free treatments