0 stars in my humble opinion. I came in for some copies on…read more7/8/26 There was a guy inside with 3 Budweiser cans. I should have known to walk away but I decided to get copies. Once all was set and done the guy charged me 14$ for 9 copies This is a complete scam in my opinion. I asked him why he's charging me so much and he said because his time. I told him it's not my fault your internet takes for ever to receive mail. I will be reaching out to The BBB and report the scam he's running while intoxicated.

I would not recommend this place. Customer service is terrible. The owner does not follow through…read morewith what she needs to do. No call to follow up on orders that are going to be late. The husband and mother also "work" there, but don't know anything about what is going on there. I have made several attempts to get in touch with the owner, and she is either not in or never comes to the phone and then doesn't even have the decency to call you back. I would never recommend this place. I would definitely give it negative stars if I could.

Small business owners pour their heart into every detail, and Postal Connection is proof of that…read more Friendly, reliable service every time. Shop local... it truly makes a difference in our community!

They need to update their hours of operation. I drove all the way to their location and at 10:20…read moreAM. They were closed but yet the door says they open at 10 AM.

What a great find... The UPS Store is right within the Sycamore Hills Plaza in Claremont! It's…read moreconveniently located on Baseline Rd off the 210 Freeway. Funny, I almost wrote in Upland. Actually, it's right on the borderline of Claremont and Upland believe it or not, but its address indicates Claremont. The plaza happens to sit on both city lines. If you think you're in Upland, maybe not, you may be in Claremont. I brought my Amazon return here one afternoon. Very small store, but clean and organized. Wonderful young man came out from the back to greet me and assist. Thank you! Transaction was very quick. Let it be scanned and be on my way. Love the friendly staff and fast service! This may be my go-to UPS Store from here on out. I say this because I drive on the 210 Freeway all the time. If I should have an Amazon or any return that requires a UPS Store drop-off in the future, I'll be thinking of this UPS Store more so than any other UPS Store. Thank you for being conveniently located!

This UPS store is great!…read more I came to do a return one night and it was quick and easy to do. Great service was provided by the worker.

Always fast and efficient always bring my packages and mail here especially larger packagesread more

Service was prompt, efficient and friendly There was a short wait but the clerks were very…read moreprofessional

The open hours are much better than before and it's been easier going to grab my packages. The new…read moreowners are welcoming. The place has a new look and cute gift section.

Sad to see the crumby reviews because I gotta tell ya, I had a great experience. I was so nervous…read moreto drop off my Vinted packages because they don't have receipts for the Vintage hand tool that they use to check the packages in. But everything went well, the lady even took pictures of the packages for me and everyone got their mail. So this is my #1 choice for Vinted drop offs for sure. If you sell on Vinted, you'll notice there are some drop offs points that lead to abandoned business and ones that are never open when they say they are, like the chocolate shop. Keep up the cool post office! Love it!

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

I called to ask a question and an older lady answered. She was very dry and rude. Definitely won't…read morebe paying them a visit.

SO happy I stopped at this location. I originally planned to come in and cut my own wedding menus,…read morebut Julian was attentive and kindly took care of it for me. I was really nervous in that moment because these are for my wedding and I wanted everything to be perfect. He took his time, paid attention to detail, and really made me feel confident that they would come out exactly right. I never felt rushed, which meant a lot to me. Also, if it wasn't for Ralph helping out at the front with all the customers coming in, Julian wouldn't have been able to focus and execute everything so perfectly. Truly grateful for both of their help and the value they provided. I really appreciate their time and effort!

Never will do business with this location again. Too many other UPS locations to choose from to…read morewaste my time. I went to have a large amount of shredding done and the young man I spoke with on the phone was very kind to carry it in for me. I went to this location because a 25% off coupon was offered specifically for shredding services, however the manager refused to honor the coupon. I showed her the coupon and she stated they don't honor any coupons. I didn't take my business elsewhere only because I didn't want the guy to have to carry 75lbs back to my car.

Of course, 1 person working, line out the door. Owner doesn't care. Why does every other ups store…read morearound this area have at least 2 - 3 people behind the counter? Probably because their owner's care about customer service more than their bottom line. It's like this all the time. I'm at the point where I think this needs to get reported to the UPS store corporate, this is so ridiculous.

Store lost my package and refused to even help me look it up in system stating since I sent it out…read moreon the 11th (it is the 20th) and that they only send orders when they fill up their inventory, Mind you my other package that was sent out at the same time (I sent two at once. One was returned to my home instead of address that was expecting) was returned right away. Drew took my original order on July 11th and sent said package back to my home instead of the return address and the other to who knows where. The girl with the black hair very rude both times I came in. I was trying to fix the original issue with the package that was sent back to my home instead of return address that I paid to send back to. They are no help at all. Apparently they don't know how to stick a sticker on a package.

I came here to send a package quickly via FedEx. She was very pleasant, helpful, and easy to work…read morewith, giving me my options and explaining everything in full. Would DEFINITELY come here for shipping again!

I will go here again Again…read more And Again. Quick , efficient, kind service with peaceful music & a smile, I always take photos of the encouraging words for the day that she writes on the whiteboard . It's overall such a breath of fresh air & pleasant space to be in. So unexpected when I just needed to mail something or grab a money order

The owners are nice and always smile on their face. They are friendly, did my shopping and drop…read moreoffs here multiple times. The gentleman takes care of things quickly for me.

Great service. The owners are very helpful and always polite. 10 on 10. Very welcomingread more