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    The UPS Store

    3.7 (77 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

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    Response time

    1 day

    Response rate

    100%

    Services - The UPS Store

    Copymaking services

    Faxing

    Lamination

    4 More Services

    Mailbox centers

    Printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Bad customer service. I'm in the process of moving and it turned out I didn't need the 3 boxes I bought from UPS. When attempting to return it, the manager stated they don't do returns on supplies. The receipt has a section stating "Items Designated NR are NOT eligible for Returns, Refunds or Exchanges." The 3 boxes I bought don't show an NR but she claims it's policy and the employees know that. She said only same day returns can be done, which already contradicts what she was claiming. No one mentioned it upon purchasing otherwise I would've bought the supplies elsewhere for a fraction of the cost. The best she could do was "I will talk to the cashier who helped you." Buyer, beware.

    Rip off one paper 4 dollars

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    Photo of Candace M.
    2
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    151

    4 months ago

    Service was prompt, efficient and friendly There was a short wait but the clerks were very professional

    Business owner information

    Photo of Local

    Local

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    8 days ago

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    Photo of Local

    Local

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    Photo of Rae M.
    79
    21
    14

    5 months ago

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    Photo of Local

    Local

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    1 year ago

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    Photo of Local

    Local

    Helpful 0
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    6 months ago

    Helpful 1
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    Oh no 0

    8 months ago

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    Photo of Local

    Local

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
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    Photo of Beth M.
    20
    14
    5

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    1 year ago

    Helpful 0
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    Photo of Diana A.
    2066
    556
    1231

    4 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 11
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    Love this 7
    Oh no 0

    1 year ago

    Helpful 0
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    3 years ago

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    Photo of Local

    Local

    Helpful 1
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    Photo of P G.
    1
    17
    4

    2 years ago

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    Photo of Local

    Local

    Helpful 1
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    3 years ago

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    Photo of Local

    Local

    Helpful 0
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    Love this 1
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    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    Photo of Surina R.
    78
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    50

    4 years ago

    Helpful 0
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    4 years ago

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    Photo of Local

    Local

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    2 years ago

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    Photo of Local

    Local

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    5 years ago

    Business owner information

    Photo of Ray C.

    Ray C.

    Helpful 0
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    3 years ago

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    Photo of Local

    Local

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    Photo of Laurent G.
    359
    34
    191

    6 years ago

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    Photo of Local

    Local

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    6 years ago

    The owner here is so flipping nice! It makes me sad when I go to other places and I don't receive the level of service I get from here.

    Helpful 0
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    Photo of Kelly H.
    27
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    24

    4 years ago

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    Photo of Local

    Local

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    Photo of Lana H.
    705
    80
    38

    5 years ago

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    Photo of Local

    Local

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    Photo of Cat C.
    52
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    0

    3 years ago

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    Photo of Local

    Local

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    Photo of Mr. E.
    0
    21
    56

    6 years ago

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    5 years ago

    I've been going to this UPS store for the past couple months, it's local and affordable. Overall the service is up to par

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    Photo of Local

    Local

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    5 years ago

    Helpful 0
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    Photo of Dennis C.
    109
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    5 years ago

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    Photo of Local

    Local

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    Photo of Arz N.
    15
    5
    7

    4 years ago

    It was my first time using their service and going to the store physically. The staff were very friendly and accommodating. 5/5 . Thank you.

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    Photo of Local

    Local

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    6 years ago

    Helpful 0
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    6 years ago

    Business owner information

    Photo of Ray C.

    Ray C.

    Helpful 1
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    Love this 1
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    5 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    Photo of Mya K.
    6
    52
    22

    5 years ago

    Always easy to get in and out...sent back cable boxes without an issue...prompt delivery (back to company.

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    Photo of Ray C.

    Ray C.

    Helpful 0
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    Photo of Kim T.
    32
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    7

    5 years ago

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    Photo of Local

    Local

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    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    5 years ago

    Business owner information

    Photo of Local

    Local

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    5 years ago

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    Photo of Ray C.

    Ray C.

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    Photo of Wendy C.
    104
    20
    71

    7 years ago

    I went in and the sky was very helpful very sweet very nice and easy. WWill recommend to come in to the UPS store

    Helpful 1
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    7 years ago

    Great customer service. Lori even called to follow up on a package that was being delivered overseas.

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    Page 1 of 2

    Ask the Community - The UPS Store

    What are the pickup days & times for USPS package drop offs?

    USPS pickups are daily typically by 11:30am

    What is the price a smallest size P.O. Box you have right now?

    Hello, we would be glad to provide you with complete details and options regarding our mailbox services. Please email us at store4566@theupsstore.com.

    How much does it cost to open a mailbox?

    Hello, we would like the opportunity to offer you details and options regarding our mailbox services. Please email us at store4566@theupsstore.com.

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    Went in to mail some books to a friend and Francesca was super helpful in making sure I sent it in the right size box and let me know my options and the rates that went with them.

    Mentioned in 3 reviews

    Read more highlights

    PostalAnnex+ - Get some game gear here.

    PostalAnnex+

    (25 reviews)

    I had a mailbox at this location for five years but canceled it after the new ownership drastically…read moreincreased prices. Unfortunately, The new ownership not only has a bad attitude but will also take advantage of customers. I was charged $114.50 to send a three-page document to Asia using their USPS service. When I checked USPS.com at home, I discovered that the actual Priority Mail cost was only $45.40. I returned to question the $69 overcharge, and their explanation was that $45.40 is the price if you go directly to the post office, while the additional $69 was their "service fee." They further admitted that they add a service fee to every transaction--even for the purchase of a single stamp. While I understand reasonable service fees, charging $69 on top of a $45 transaction is excessive, deceptive, and exploitative. This is not a fair business practice; it is price gouging. I strongly caution anyone considering this location: always ask for the exact service charge in writing before agreeing to mail anything. Otherwise, you may end up paying double or more than the actual USPS , DHL or FedEx prices . I would rate it ZERO stars if I could

    Just left this location and I should've known that the same rude guy that answered the phone would…read morebe just as rude, or even more in person. Not helpful at all. Needed to do a livescan AND FBI check and he told me I needed a "different paper" for the FBI, I asked him what I needed and he proceeded to show me some fingerprint cards. I'm not familiar with this at all and asked him if I could use those and he just gave me a look. At that point, I didn't want anyone with THAT attitude to have my personal information to I left, very unhappy and disappointed. The man who used to work here before was pleasant and professional, this man is the complete opposite; also it is super hard to understand him-not a great combination.

    The UPS Store

    The UPS Store

    (91 reviews)

    YOU MAY HAVE READ THE REVIEW BELOW. I received a follow up from the Owner/ Operator of the UPS…read morestore. He acknowledged that recent changes were not yet updated and offered a full refund of the Rolling Fee and that an envelope with cash refund will be at the office should I stop by to pick up at my convenience. I went to the store on 3/23/26 and the owner happened to be there I introduced myself and had small talk. A Young man at the cashier handed me an envelope and introduced himself as the one I spoke to that day. He apologized and thank me with a genuine smile. I want everyone to know that sometimes a mishap takes place and it's Okay but when management correct it and acknowledge the downfall is commendable. I will continue to do business at this local location and appreciate their responsible actions

    Very thankful for the UPS Store! I rely heavily on this location for my Amazon returns. This…read morelocation isn't defaulted in my Amazon app, but I always search for it because of their hours, the convenience of the their location, and their helpful staff. Just have them scan the QR code provided by Amazon, obtain my receipt with tracking number, and I'm out the door. I've also used their fax service several times over the years. Some of their additional services include document shredding, passport/ID photos and notary. I've also used this location to send cable receivers back to Spectrum and most recently to turn in my iPhone after upgrading. I had the boxes for the Spectrum cable receivers, but again I didn't need any shipping materials for the iPhone to be sent back to Verizon. The parking lot can be tricky and busy especially with Trader Joe's being right next door.

    The UPS Store - shipping_centers - Updated May 2026

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