Best staffing and owner business. Quick response and extremely helpful in setting up a storage…read morelocker for out-of-town customer. Great communication.

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

The space is nice- but the cost is growing at an alarming rate. In one month my rate increased by…read more30 dollars!!

Don't believe their advertised rental rates. They will begin raising the rent as soon as…read morecontractually possible with absurd increases. 137% increase in ONE YEAR. Think long and hard about how much you are willing to pay for what you are planning to store BEFORE you move in. The contract has no limit to how much they can raise the rental rate and they will just keep going. I wouldn't trust anything sensitive in storage here, as there are garbage cans in the walkways collecting leaking water from the roof.

The regional manager reached out to discuss my issues and concerns in great detail,which I'm most…read moreappreciative of. Increased monthly bill (twice) since I started renting the unit in February,other than that the other issues have been addressed. I just want my gear to be safe,along with easy access if I'm paying my bill. Thanks Hugh!

Stay Away!!! This place is a trap. My partner and I had 3 units here. They contained everything we…read moreowned while we were in between homes. Including our parents ashes, one of a kind art pieces made by myself and my late husband, irreplaceable family heirlooms and so much more. Oue entire lives. We were victims of a Con artist and took a financial hit that was extremely difficult to recover from. We fell behind on the rent. I presented our hardship to the staff here. I cried and begged them to please give us time to not loose everything we had. But, instead they raised the rent. We did everything we could to raise the money. Paid them thousands and got within a few hundred dollars from paid off. So, they raised the rent again and added more fees. We begged. My Mother even paid what she could and begged them as well to have a heart. But, we lost everything. The money we thought would be our cushion to be able to rebuild our lives went to paying fees to these heartless people. We were $200 short and we lost everything. Still on the streets now hoping to rebuild our lives. Stay Away!!

Henry and his team were fantastic! Very professional and took the time to make sure everything…read morewas protected and ready to go into storage for 6 months. He even gave me some ideas how to pack up some odd sized items to save space (and therefore long term storage $$).

This is the fourth time I've used Move-Tastic and if/when we move again, I'm definitely calling…read morethem first. Pros: *The online quote process is thorough and easy to use. *Need a question answered or quote changed? Super easy when calling the company. *With each move, the movers called prior to heading toward our move-out location and arrived within the quoted start-time range. *New for this move: I was pleasantly surprised to receive a text link to track the movers' location before they arrived and when the trucks were traveling from the move-out location to the move-in location. And the tracker worked! *The movers worked quickly and efficiently. *With each move, there's at least one quiet worker and one super friendly/enthusiastic worker--and they're all incredibly kind despite the heavy lifting. Shoutout to this move's guys: JT, Roderick, Nate, Hank, and Nicolas! Cons: Just one: If you like the Green Bay Packers, you might be offended by one of their (hilarious) trucks.

I was very grateful to have my stuff stored away for a month and a half…read more Iris is such a nice person. Very helpful and very understanding. I would definitely recommend her and CubeSmart to anyone wanting to store their stuff for however long they need to. Thank you, Iris!

Keith at the front desk was excellent. Was really helpful with getting us the right unit. Place…read moreis very clean. Very happy with our decision to use CubeSmart.

Brittany W. was very informatjve, helpful and kind! I really like this place, very glad to have…read morefound you guys.

listen, this place is a corporate owned dump. The people that work there are partially brain dead,…read moreand look at you like you are trash if you ask for their help with anything. I have never experienced a lazier human in my life than the little dude with the dreads. Maybe he was dropped as a baby. Anyhow, they raise the prices all the time and the units are absolute trash. The same month they raised the prices this last time they tried to sell me rat infestation insurance. What are you spending our money if you are not controlling the rats already?? I would either avoid at all costs, or keep your stuff there for the shortest amount of time possible. Trash people, trash facility, and some corporate overlord getting rich on it all. Disgusting.

My Son and I rented a storage unit at this facility and we recently had a horrible experience with…read morebed bugs we left reviews and somehow they were deleted no wonder they have 4.6 stars on their page I wonder how many negative reviews they have and delete them. Their facilities are very dirty and their OH door doesn't work properly

Until my new house is ready, I decided to put all of my furniture & belongings in storage. I did A…read moreLOT of research in the Chicago area & this was a perfect fit. Bill A, GM, was incredibly kind, professional, helpful and put all of my fears at ease when I rented my unit. It's huge, spacious, super clean, well lit, perfectly temperature controlled, which covers all of my art. The elevators are ginormous, super sparkling clean and always available. They have a huge double loading dock & carts on the ready to assist any move! And for a true Marshall Field's girl, I was thrilled to learn that this facility was an original warehouse for MF, a Chicago landmark!!!

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

I have used this facility for the past 4 years. The facility is really clean and secure…read more I like my unit and the availability to come in really early and organize my things. When I started my unit was $143 bucks now it over $240 bucks. Every 3 months they increase it. Very few upgrades have happened to this facility since I started. Only new thing is a self-entry key pad got an upgrade. I don't like that there is a constant increase. What I like about this place is that it is close to where I live. I can easily go and get my things and drop stuff off. It is very necessary since I only have two closets. Having the unit makes it super easy to change items out every season. Plus the parking is nice as you can back directly into the garage. Each level is secure. I feel safe in here at all times. Must punch in code to access facility and then punch in code to access elevators. Cameras are located everywhere. Big incentive for women to use this facility because of the security. During office hours, there is always someone on site. Usually 2 office members. Tip: can rent truck for move-in only

Attentive staff, clean facility, free and easy access to carts and great (indoor) parking (on both…read moresides of the building) for loading and unloading makes this an excellent option if you need the space.

Racheal was so lovely great customer service, easy out the door service setting up the account took…read morevery little time and my stuff was in my unit the same day. Thank you

First time ever renting from this facility and very impressed with the ease of rental process. The…read morequality of the actual entryway systems in the convenience of getting in and out of the unit was great. Lady that was working there was extremely helpful and helping me at the main to their systems. I would totally recommend the storage. It's very clean. My only disappointment is that there are no lights inside of the actual units which seem a little crazy, but other than that, everything is great I'll get four stars because of no lights inside the units