grea place good prices…read more quick in and out Defenily will came back Highly recommended

Not responsible. Not responsive. You can not trust what they say. They have had their dumpster full…read moreof garbage and dog shit in front of my home for two weeks. Not hygienic at all. I have called them four times so far. Whoever answers the phone (the two names I got were Alex and Tom) responds in a short and rush manner, but were nice enough people. They each told me would be moved immediately but nothing happened. I call back and whoever answers the phone acts surprised.

We recently rented a dumpster for 3 days. Great price, great service and overall great experience…read more highly recommend if you need a dumpster.

From the owner: Bin There Dump That is Chicago's choice for Residential Friendly dumpster rental service. We help…read morehomeowners and contractors with their waste disposal projects at their homes or job sites. Whatever project you are undertaking, Bin There Dump That has the right size dumpster for you; with bins ranging from 4 cubic yards to 20 cubic yards.

I'm a little surprised by how low the reviews are for Groot because I have nothing but nice things…read moreto say about them. I didn't have any opinion AT ALL about waste management companies. They pick up garbage. The end. But being on a condo board from 2020 to 2022 made me pay way more attention to which ones were on schedule, efficient and had great customer service. Although when I came onto the board, Groot was already hired, I fully understood WHY after my interaction with them. Rita is absolutely amazing! I think she's in a management level, but I'm not totally clear. (She's been super informative since the day I was introduced to Groot during the renewal process. We also both gripe about involuntary exercise picking up scattered dog toys.) Rosette (although I've only talked to her a couple times) is also super efficient when it comes to updating records. Although I interacted with Rita about 95% of the time, the other 5% of the people I talked to were equally professional and friendly. Even when I was outside walking my dog, the garbage men waved and were always really nice. I don't have one bad thing to say about the entire company. Highly recommended.

Update: 6/10/26 I contacted Groot through their website. They responded with an email stating "We…read morehave received your request and will look into it soon. It is now 6/10/26 and they never contacted me (no surprise). There email said to call customer service. Sure, let's get on the merry-go-round again. Original Review: 6/2/26 Beware of "auto-extras" for $80 each from Groot trucks taking AI/UN-Intelligent pictures from the trucks of your dumpsters, garbage cans, possibly people, etc. and add "auto-extras" charges of $80 each time. No warning/heads up of AI picture-taking. I am the Treasurer for the Condo Association and pay all of the bills. May 2026 invoice had 4 "auto-extras" (extra pickups) for garbage over the top of our dumpster which is ridiculous in the first place because residential garbage cans always have garbage over the top. It's bad enough we pay $112 for dumpster plus $38 Environmental Fee. Now we were overcharged $320 for 4 "auto-extras" for a total invoice of $467. Groot's autopay took the $467 out of our checking account right away. I stopped autopay. My apartment building's parking lot is shared with another building, and each building has its own Condo Association and invoicing for everything. The landlord at the other building had made arrangements for each 3 extra pickups and pre-paid $29 for each one. He was there when Groot trucks picked up their furniture and garbage because renters moved out. AI took pictures and charged us 4 "auto-extra" pickups. The Groot truck driver(s) put the neighbor's furniture and boxes in our dumpster after they emptied our dumpster. Then AI/Unintelligence took pictures and charged us. The landlord looked at his video recordings and saw that the Groot truck driver(s) put their couch from on the ground on top of our empty dumpster. AI/Unintelligence took a picture and charged us again. Called Groot but the rep did not believe me even though the previous rep emailed me their AI pictures. Landlord next door called Groot and told them the 3 separate extra pickup days were his, including the couch the driver(s) put on top of our dumpster. Just got invoice for June 2026. We only got a $240 credit. Then they charged us $5 in administrative fees to correct their own mistake. So, now I have to call Groot again. Of course, I fully expect them to deny our 4th $80 credit. Below are the 4 Artificial Un-Intelligence pictures. Groot needs to get rid of their stupid AI/UN-Intelligent pictures or watch the whole video. Better yet, have the driver(s) do their job, put the extra pickup items in the right dumpster, and take the pictures manually! Horrific customer service from Groot.... again!

Top notch reliable service. Office and field work fore are…read morevery Personal. You get what you pay for!

Budget dumpster just charged me an additional $266 claiming it was 2 tons over, which I do not…read morebelieve at all. The dumpster was not even filled to the top. There was never even an explanation. Scam!!!

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

I had met up with my yard waste driver Robert. I am in the Oak Lawn area. I had some questions…read moreabout the containers. What a Gentleman. This driver should teach customer service at some of these other places. Thanks again Robert, and thanks again Flood Brothers.

Avoid this company at all costs.I canceled my dumpster service nearly 12 months ago, yet they…read morecontinue to bill me every single month. Their customer service and billing departments are impossible to deal with. A billing representative named Kate completely refused to assist me, obstinately demanding that I provide proof of my new refuse provider (Groot) before she would terminate the billing. What vendor I choose to use now is absolutely none of their business.To make matters worse, they flat-out refused to pick up their empty dumpster, forcing me to return it myself. If I could leave zero stars, I would. Do yourself a favor and steer clear of this company. You will deeply regret doing business with them.

I had the best experience with the team from College Hunks, Mic, Ayden and James. Everything from…read morethe quote over the phone to the three man team. They were very professional and experienced. They worked hard to keep me within my time window and kept me in the loop the whole time. They handled the elevator and building challenges like pros. Definitely best moving experience I've had.

They moved our hot tub and broke it by dropping it. It was worthless. They said they could work…read moresomething out, but later offered nothing after this conversation. They then charged full price again for removal. I would not recommend them at all. On the removal, they changed the date and time twice without even contacting me prior. Seems that they do not train their staff even though they specifically advertised for moving hot tubs. Use someone else with experience.

I dealt with two different women over the phone at Three Rivers Waste and both are headstrong…read more They are not pleasant people to deal with. The first woman told me that the dumpster would be delivered between 8-10 AM on Friday morning. That didn't happen. When I called at 10:10 AM, another woman told me that it was not written up that way. She told me that they will drop off the dumpster in 45 min, but it was more like 1 1/2 hours. So I took the day off work, woke up ready to go and begin filling the dumpster, but had to wait until after 11 AM to get started. Lost a lot of time. The guy who brought the dumpster out was nice and he picked it up on time. Perhaps he should be the one taking phone calls.

From the owner: Three Rivers Waste & Recycling is a garbage and rubbish removal company serving Will County and the…read moreChicagoland, IL area. We offer complete roll-off dumpster services for clean-up and construction debris. Our open-top trash containers come in sizes 10, 15, 20 and 30 cubic yards. When you call, you'll speak to someone right away, not an automated answering machine. What's more, your waste removal needs will be taken care of same day. We offer: roll-off dumpster rentals, waste removal container, and free over-the-phone quotes. Waste management dumpster containers are available for any job, large or small, for contractors and homeowners. We great affordable rates with the fastest delivery, including same-day service. Call us for a fast, free estimate over the phone or visit our website for photos and more information. Call today!

Great service, on time and followed all instructions. Ken was great to deal with and explained…read moreeverything clearly.

I can't tell you enough how wonderful this company is! I needed a dumpster to prep for an out of…read morestate move and from the folks in the office all the way to the drivers, I couldn't have had a better experience. My pick up driver, Pete, was a personable and professional as you could ask for!! Thank you to Wastebox for your help!!!