Very prompt and thorough with replies. Good communication on the ETA…read more Arrived on time! Would highly recommend!

The service is prompt, professional, affordable, swift, and transparent. On top of that, I feel…read morelike I've earned some new friends with this family. They're so friendly, always smiling, respectful of property. I'm so glad I found them and will be retaining their contact info for sure!

We hired Junk Relief to haul away a large, heavy, wood desk and some other stuff. The crew…read morecommunicated their ETA so we knew when to expect them. Romario and his partner were friendly, efficient and respectful of our property. The price was fair, and we will definitely consider Junk Relief for our next haul away job.

After a horrible experience trying to get 1-800-GOT-JUNK to come out and haul away a baby grand…read morepiano from a 3rd floor walk-up (long story... see my other review), I finally found Junk Relief. They were polite, gave me a true & accurate quote over the phone after I sent them a photo. They showed up when they said they would, sent four guys to take it apart and down the stairway. They were polite, professional and reasonably priced. What more could you ask? I'll use them again.

I can only rate their customer service ad we'll have to schedule with another company due to…read morescheduling conflicts on my end. But the gentleman I talked to was very nice. He explained their pricing to me and gave me an estimate over the phone. I requested a quote onlime and was called within I think an hour. I hadn't expected to hear back until the next day. Scheduling was easy. I was able to reschedule or cancel using their online customer service. It was so easy. I wish we could have proceeded our move with this company. Again that is an issue on our end, not theirs.

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Outstanding customer service with same day pick up and removal. This is the best company for the…read morejob!! Great value and return customer here for life. THANK YOU JUNK KING!! You rock!!

First I called on short notice and junk King was able to accommodate me the same day. They were…read morenice and polite. Jason was the person who was sent out to my home. Jason was polite and worked quickly. I would definitely use the Junk King again and if possible request Jason. Job well done.

They were wonderful, friendly, fast, and affordable! We had scheduled a move with another moving…read morecompany and they failed to pack everything. So last minute, we called success moving and they came through and packed up what was left AND finished quickly and was far more affordable. Whenever we move next, we'll definitely use them again and I highly recommend them~

I recently used Success Moving, and they exceeded all my expectations! The team was incredibly…read morefast, completing the entire move in record time without compromising the quality of their work. They were also very friendly, making the whole process stress-free and enjoyable. On top of that, their professionalism was outstanding--they handled all my belongings with care and ensured everything arrived safely. I highly recommend Success Moving to anyone looking for a seamless moving experience! Reasonable price compare to others.

Extremely efficient, very respectful of property, reasonable pricing and really nice people…read more Highly recommend.

Fast service…read more Speedy, polite junk removal. Competent with various types of junk Reasonable prices.

Cancelled on me last minute without a reason. Didn't offer to reschedule…read more Started off with good responsiveness.

Was looking to get rid of an old sectional couch. Quick response to all questions, followed by a…read moregreat price. Showed up right on time and took care of business. Definitely recommended.

John and his crew were amazing. They helped my mom the day before get a box spring out and then…read morecame back the next day to help get an elliptical out of my basement. Their prices are reasonable and they know what they are doing.

Junk Busterz was a fantastic service! Their prices were lower than two other competitors and making…read morean appointment with them was quick and easy over text messaging. John and his teammate arrived 5 minutes early and got straight to work. They were polite, professional, and extremely friendly. They came in right on their quote. I have never written a review on Yelp, and very rarely on Google, but this business deserved it. If you select them I know you will be impressed by their service!

I had all new appliances installed in my kitchen, but there was a mix-up and they couldn't take the…read moreold ones. I live in Chicago, where there isn't space, and couldn't have a refrigerator, microwave, stove, and dishwasher sitting with the trash; the townhome association would have had kittens. What to do? Start calling junk and appliance removal services ASAP. This was the place that was able to do the job within a few hours tonight, so they won the job. They weren't the cheapest--I got a text from a woman at another service saying they'd be able to do it for $198, but they couldn't come until tomorrow and unfortunately in this case time was definitely of the essence. The guys came within an hour and had all the appliances loaded within five minutes--from the time they pulled up to the time they pulled away was ten minutes tops. They were pretty transparent about pricing, though they couldn't give us an exact cost because they charge based upon how much it fills the truck. There was a $25 fee for Freon removal. I'd definitely recommend them for their promptness and great customer service, both on the phone and in person. Review #602 - November 23, 2021

1 love seat already outside to be moved to trash: over 250.00!! Very nice & professional guys but…read moreget serious. I was feeling desperate to get it moved, told there would be a refund, me being me didn't question why there wasn't one. Everybody please learn from my mistake. Check prices, don't be afraid to ask or question.