I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Extremely efficient, very respectful of property, reasonable pricing and really nice people…read more Highly recommend.

Fast service…read more Speedy, polite junk removal. Competent with various types of junk Reasonable prices.

Cody was amazing. Very professional and polite. He was quick and removed everything and more that…read morewe needed. They did a basement clean out with construction debris. Junk removal express was able to service us within a few days, quote was affordable. My husband and I appreciate him and his company, we will definitely use them for future services. Thank you very much guys!

Cody and Ryan were tremendous. In two days they cleared out the house my parents had lived in for…read morenearly forty years. They were responsible, prompt, and affordable. I am already passing their names on to other people in need of junk removal or demo stuff.

Excellent location to briing in your hazardous waste. Very easy to get too. Quick weigh in ,…read more lines go very quick

I've gotten roll off dumpsters from here 4 or 5 times now. They are the most economically priced…read moreand usually will deliver next day. The delivery and pickup is always seamless.

Outstanding customer service with same day pick up and removal. This is the best company for the…read morejob!! Great value and return customer here for life. THANK YOU JUNK KING!! You rock!!

First I called on short notice and junk King was able to accommodate me the same day. They were…read morenice and polite. Jason was the person who was sent out to my home. Jason was polite and worked quickly. I would definitely use the Junk King again and if possible request Jason. Job well done.

Great service and price. Came on date promised and picked up promptly. Best service aroundread more

From the owner: we are Familly owned and operated we have up front pricing .read more