The staff has no empathy for their customers. They say sorry like they don't mean it. I was going about 2 to 3 times a week and spending more then 20 dollars each time on drinks but after the second time an employee argued with me over something I have decided to spend my money elsewhere. What started this was I wanted a mango milk tea that I was told was on the menu but never was. I ordered it more than 5 times over the last few months. Not an issue that I can no longer get it but when I was in drive thru two of the blended drinks came out of the holder they handed me and went all over destroying my very expensive purse. The cashier barely said sorry and when I called the manager the next day all she gave me was one free drink of the mango milk tea. My complaint went to corporate and then they told them to inform me that they could no longer make them. I am fine with that. It was the attitude that was given to me. I am a very calm and understanding person since rules are rules but it is the attitude of the staff that is making me upset. I am not going to make them pay for the messed up purse but just giving me A few napkins and then closing the window in drive through on me is very poor customer service. They need to do better because they just lost a customer. It is sad how customers are being treated. read more

I am a boba girl. Born and raised. I came here and got my forever flavor: Taro. I will tell you now it did not disappoint. So creamy and milky and a great amount of boba! Would definitely come back. My kids also got their drinks and loved them! read more

BoSa Donuts - Strawberry boba - Donuts Near Me - Maricopa, Arizona

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Great prices, fast service, fresh food, AC always running, variety. I love that they have options.

Super good a lil pricey but very refreshing Service is ok they messed up my order twice but still good They have tables and it's spacey in there and fresh read more

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Rachael was a sweetheart, friendly demeanor, and overall bright personality. Not to mention the donuts are always perfect and speedy service. read more

BoSa Donuts - Dozen (Mixed) - Donuts Near Me - Maricopa, Arizona

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I am OBSESSED with BoSa Donuts!! I was so excited when I found out they would be coming to Maricopa. I've been twice now, and the 12 oz caramel blended drink with boba is my literal favorite drink from any establishment hands down. The boba is always so fresh here. Not to mention the donuts are DELISH!! My favorite has to be the maple bar. The service was excellent and I love the vibes! read more

BoSa Donuts - 12 oz Caramel blended drink w/ boba - Donuts Near Me - Maricopa, Arizona

Just opened today and I arrived at 4:30pm only took about 10 mins to get through line. They definitely prepped for this opening lots of donuts available. Love having them local now. They had several people taking orders so line went fast. They also have tables to dine in. Roomy space inside. read more

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Bosa donuts are wonderful! while they aren't cheap, I take advantage of the "free" donut coupons when I get them. This store does have a drive through but you don't get to see the beautiful display of donuts. They are always fresh and tasty. These donuts are worth the price, much better than the grocery store donuts - ugh! If you haven't tried a Bosa donut, you are missing out! read more

Got a ham and cheese sandwich, very very good. Will do that again. Got some donuts too. read more

BoSa Donuts - Donuts Near Me - Maricopa, Arizona

Started off at Dunkin, it's close to my house. 11AM and they only had a few options. Decided to try BOSA. I've had it before at other locations but this was my first time at the Maricopa location. WOW???!!! What an amazing variety! Fully stocked! Staff was quick to serve me and so nice! I am so glad I stopped in today. Donuts were super fresh & I love the coffee options and the refrigerator with drink options. Thank you for great service read more

pricey..only wish ...they would stay fresher/longer..mailer coupons..help for elderly on "fixed" income

I was trying to ask them a question from the drive thru. I probably should have went in but the attitude from the employee was way offf. Just wouldn't go back again. I felt like I was inconveniencing them. read more

would rather drive all the way here for good donuts rather than wasting my money on something else. Loved all the selections here. u can't ever go wrong with chocolates, hehe read more

This bosa is terrible! My family and I have gone to many bosa places and this one by far is the worst. We constantly have to repeat our order and the employees still get it wrong even after they repeat it back to us correctly. read more

Went through the drive-through and ordered some donuts and Boba. I got to say the donuts were absolutely delicious, the Boba looks so good, and excellent customer service! Definitely coming again. read more

BoSa Donuts - Taro Boba - Donuts Near Me - Maricopa, Arizona

So happy to finally have a BoSa in town, so far the staff have been great. The store is very clean and nice! Fresh donuts, food and drinks I've received out of the times I've gone. I definitely recommend if you're craving fresh donuts and boba!!! read more

I purchased a dozen donuts. The freshest donuts I have ever ate. So many choices. I wanted 1 of everything. What ever your favorite is they have it! Fast customer service, delicious and so many Choices. Staff were very friendly and helpful. Yum yum! Nice selection, big signs easy order! read more

Place is well stocked with all doughnut flavors. The service was friendly and quick. Ordered a dozen and a couple of boba drinks. Mango boba was ok and lacking flavor. Also ordered a Taro drink and this one was good. Area was clean. read more

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Excellent customer service. Donut selection is huge and fresh. All of the donuts that I have purchased here have tasted amazing. I didn't dine there, but the restaurant was clean and bright. read more

This is the second time I've gone to BoSa Donuts. The first time was about a week after they opened here. The donuts tasted funky and horrible. Well, it's Sept 27, 2025 and they are dense, powdery, and gross tasting. It's so sad that I hear so many people saying these are the best...only to be met twice with extreme disappointment. read more

BOSA Donuts, I want to say thank you for coming to Maricopa and bringing us so much joy in your delicious donuts and treats! They have been consistent with your fresh Donuts, and with their customers' service, greetings thru the door and the reps ready to take your order, the store is nice and clean for you to enjoy your Donuts and drinks there if you like. read more

Donuts melt in your mouth, so good. Also love their boba Thai iced tea. I got their ham, cheese and jalapeño croissant and it was so good. read more

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They're my favorite, I wasn't a big fan of donuts before but after I tried Bosa Donuts i became obsessed with it, I travel a lot and have try it out few names but non of them comes close to Bosa. read more

Overall . Great selection and great customer service. Definitely a good variety available to choose from . read more

BoSa Donuts - Plain croissant. Huge and worth the price... - Donuts Near Me - Maricopa, Arizona

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Bosa, you came to Maricopa, so why do you cheat us ? Almost $7.00 for a Vietnamese Ice Coffee that is literally all ice. Take your crooked ways and leave Maricopa. I will never be back and nor Should anyone else patronize your business. read more

BoSa Donuts - All ice no Coffee - Donuts Near Me - Maricopa, Arizona

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I ordered a sandwich, black tea and a bagel with cream cheese today, my sandwich didn't have half the ingredients I ordered, the bagel had roughly a tablespoon of cream cheese on it and the drink was made with the wrong boba. I've had a couple drinks from here and they usually get it right but today was the exception. read more

If you want to be have terrible customer service, poor attention to you your order, belittled and laughed out loud at, or accused of not paying for an order while waiting at the side by an angry counter person this is the place for you. They push their tip screen in your face and expect one when they provide terrible customer service and don't know how to listen or even act like they care. We tried to order a drink and the person who was taking orders started laughing out loud and wouldn't speak to us, still laughing when pulled up to the window. Drink order was wrong, they stuffed a whole load of ice into the Drink, when we had asked at least four times light ice. We went inside a couple of weeks ago to order and were accused of not paying by an angry worker and her Co worker, Good thing we asked for the receipt when we ordered or else they would have kept it. Others we know have been treated like nothings here too. Bosa needs to have better training. read more

Really irritated. Had a ValPak online coupon for the Bosa in Maricopa. Cashier would not accept. Said it had to be a physical coupon even though the online had a specific ID and their address. If they won't accept online then they should not post them! read more

worst customer service ever!! Gave me a cup with a big slit in it and it got all over my car i told them i want a refund and they refunded a cheaper drink with attitude and told me to go to the bathroom to get wipes even though there were some behind her. Never going back again read more

Great breakfast sandwiches and donuts. quite busy because of opening but still great service and great food

What an Amazing customer service and yummy doughnuts I will definitely be going back with my mom soon

I've been getting Thai Teas with Boba, no ice for YEARS at several Bosa locations. This place just tried to upcharge me a 1.00 for no ice. I guess I'll just have to stick to the valley locations. read more

Glad to have in Maricopa now! yummy and fresh, fairly ok priced...we usually get the bacon egg and cheese croissant and mango tea with boba popping. Or donuts read more

Everything super rad! Look for the awesome coupons in local mailers. My favorite donuts ever! Blended drinks always amazing. Yum yum yum!

Went for breakfast sandwich. I know that they just opened up but needed someone to clean up the tables and floors. Service was good but they got our order wrong because of a lack of communication on both of our parts. Donuts looked great read more

Freshness of the donuts, the variety of the sandwiches, the nice staff. It's nice to be able to sit down and have coffee and a donut, in a clean place. read more

Delicious donuts. Sandwiches are great too. Language barrier was a bit challenging to order sandwiches but eventually someone who understood stepped in and got it right. read more

The service was not so great, the workers were so quick to help the drive thru more than the walk ins. They looked at us several times and didn't say anything. read more

Doughnuts are great! Service is doing well considering the short time they have been open. Excellent addition to the neighborhood! Highly recommended read more

So good!! I hope it stays like this forever because we'll be here weekly if so. Best Bosa we've tried.