So I have been hearing about this restaurant on and off for a little over a year, always with raving reviews. I have friends who were insistent I go, saying I would love it. I am a bit of a self proclaimed foodie, and the people around me like to tell me about places I should check out and I love telling them about good places I have also gone. I had a couple of friends visit me here in Kitchener and I thought what a great opportunity to try this place out. I made a reservation on Open Table (this is a great online service, as long as it sticks, i have had a failed to process reservation before). Borealis prides itself on using local produce and ingredients, I do enjoy these "farm to table" kinds of restaurants. However, I was underwhelmed. (is that a word?)
Location: 4/5 I don't know KW too well but it appears to be just off the highway, so easily accessible, lots of parking and a beautiful space. Inside it was gorgeous, multi- level with a nice, open, airy feel. We were seated in a booth that was comfortable and felt like a good spot to eat and people watch. There are large historical photographs on the walls, with jars of pickled beets and such decorating shelves. It seemed like a good spot for large groups (there were a lot of family graduation dinners), and for smaller intimate dates.
Eats 3/5 I got a pound of their sea salt & pepper wings, which were the tuesday special of a pound of wings for 10 dollars, on the menu they are listed at 13.95. Typically I feel that a pound of wings are about 8 wings, this had 7. They were tasty, lightly breaded and seasoned very well. They came out hot and served with carrot and celery sticks and a house made ranch like dip. I also got the 28 day aged striploin. Overall I would say I was disappointed in the steak. The flavour was good, but the steak was tough. All three of us got the steak as it was highly recommended to me. The steak was flavourful, but we felt the meat over all could have been better. It came with buttermilk mashed potatoes, chard and a slightly pickled cabbage, with asparagus and a mushroom au jus. Everything else was good, but after such rave reviews, i thought the steak was something i could have grilled off the bbq.
Service 2.5/5- This was also disappointing, for such a beautiful space and highly recommended restaurant. The greeter at the restaurant was welcoming and kind, he handed us off to a crotchety lady who really didn't seem to care we had come to the restaurant. We asked for their Gluten Friendly menu- she never brought it to us. We had to ask another server for it. We had another server come and take our order, He seemed "over it", and it was only 7pm. I had complimented the dip for the wings and asked if it was house made, and he responded "uh yeah" the tone was somewhat uppity. We just felt not too welcomed. As we were leaving every server we passed was kind and said "Thanks for coming, see you again"
I know my friends have mentioned their fried chicken is good, which is special on Thursdays. I would want to come again to give it another try in hopes that we just came in on an off day and maybe the servers we got just had some other stuff on their plate, but I don't think I would suggest Borealis over Fork and Cork Grill at this point of my experience.
I would give them 3/5. read more