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    Boot Barn

    3.1 (57 reviews)
    Closed 10:00 am - 8:00 pm

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    Rewards rejected at Oxnard store , what is purpose of sending ? I am regular customer and always get the worst customer service.

    Called customer care regarding a rejection when placing order online and .2 reps made no effort to help , what is wrong with this stores , staff in stores is the worst and first time calling for help , none received and pushed back to check info on order wtf like I am no customer for years who can place order online , btw app is also horrible to use

    Robert N.

    Pretty Simple. Customer Service is key in Retail. When you decided to dismiss loyal customers for whatever reason. This is unacceptable and I will take my business else where even if it means driving to another location. This was the case when I placed an order for a boot that wasn't in stock at my local Boot Barn. The staff ordered the shoes. Manually as the electronic system was inoperable. When the boots came in the evening manager was completely disengaged with the sale. Like she couldn't be bothered. First stating that there were no orders that had arrived. Then when I told her the staff had texted and called me. She got frustrated and called to the back room. The shoes were brought up and then she was to see my ID. She then placed the package on the counter and walked away. Didn't check to see if it was the right shoe, size or color or even to open the package up. I did and verified and then had to ask for a receipt as it was a gift for the Holidays. The cashier that was at checkout noticed the attitude and apologized. Typically I wouldn't trip. Everyone has a bad day. But if you're the manager or lead associate. Act like it. What kind of example are you showing your Jr staff? Especially during the Holidays Your busiest time. I do love the store and products carried. But I will take my business to another location or shop on-line from the point.

    TShirt Porn
    Meredith D.

    I'm have to drive far outside of LA to shop at a boot store. I last visited this store + - 1 year prior. This is one of those stores where the helicopter customer service style is on the borderline of we-KNOW-you're-a-shoplifter-type-oppressive. I LEGIT love and wear boots, so I can deal with the hovering. I haven't found anything I "have to have," but I keep trying. This visit was my last. They wouldn't allow customer use of the restroom. "Customers cannot use the restroom."....,,,So, Absolutely zero wrong with the restroom. Just not allowed to use it. I recognize COVID has impacted businesses across the board. Operational adjustments are necessary and there are less employees in the workforce. Maaaaaaybe the business doesn't have the staff to increase the frequency of restroom cleaning. Maaaaaybe there's another reason management decided to prohibit customer access to the restrooms. Fact is, I'll never know. What I DO know is I saw an employee access and use the restroom while I was in the store. Since it doesn't appear management thought this situation all the way through, allow me to describe the impression that was left on me,.....The Customer. You are willing to tolerate my presence in an area that might be a financial benefit to you, but that's it! IE...Come on in and spend your money, but don't expect anything else! You're free to touch a million pieces of merchandise and fixtures throughout the store, but we draw the line on touching those restroom fixtures! I've seen businesses post signs with messages that convey their thanks to returning customers, but X Y or Z ID not available right now, or we had to adjust X Y or Z , and we hope you understand. I imagine businesses post those messages because they want to convey their investment in their customers' experiences, even during difficult times. That WAS NOT the message I received here. I won't be back. C@vanders ships nationwide.

    awesome store

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    7 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    9 years ago

    Fantastic service. Dayana was very helpful to me in finding workbooks and insoles. Very pleasant helpful excellent personality

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    11 years ago

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    6 years ago

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    11 years ago

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    10 years ago

    Amazing service and great selection of boots and apparel!. Highly recommend this location.

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    7 years ago

    Terrible c/s in person and on the phone! Dont get your shoe size wrong, it is a PAIN to do a boot return!

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    11 years ago

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    10 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Boot Barn

    Review Highlights - Boot Barn

    Nichole was super helpful when it came to checking out with my voucher.

    Mentioned in 2 reviews

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    Fashion Gal

    Fashion Gal

    3.2
    (18 reviews)
    1.5 mi
    $$

    Fashion Gal is located inside the Wal-Mart shopping center. I stepped into Fashion Gal while…read morewaiting for my car to get unlocked as I accidentally locked my keys in the truck. Somehow, I ended up with my wallet, so what better time to shop? Fashion Gal has a lot of trendy clothes, and I've been wanting to update some pieces in my wardrobe, so I took a lap around. Unfortunately, a lot of the clothing had cheap/thin material and high prices. However, directly to the left of the store - upon entering - was a clearance section. The items ranged from about $3 to $20 in the clearance section plus there was an additional discount on some of the items. I looked at a cute blue dress that I wasn't sure I wanted, wandered away, found out they have dressing rooms, and went back to try on the dress, where I found a cuter, fitter, smaller lady eyeing it. I watched, eagle eyed, as she lifted it up from the rack to check it out and eventually put it back. I bolted over and grabbed it, trying it on in the dressing room. It fit and looked really nice! Score! It cost $5! I've wandered in here a few times after shopping at Wal-Mart to look in the clearance racks for more nice, discounted clothes. I found a pretty dress (but had cheap material) for $3, a cute skirt skirt for $3, and romper for $3. Everything was also discounted for another 20%, so I walked away with three cute items of clothing for less than 10 bucks! Usually I now only look in the clearance section, then I'm out when I find nothing I like. Everything else in the store is a little overpriced for my tastes, but I definitely was excited to find some cute pieces. And it's a good way to hype up yourself up for going into the busy Wal-Mart shopping center to do some essential shopping when you know needless and fun shopping at Fashion Gal is next!

    Employees just have a dog face all the time And get upset…read morewhen they have to help you #dissapointed

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    Fashion Gal
    Fashion Gal
    Fashion Gal

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    Camarillo Premium Outlets

    Camarillo Premium Outlets

    3.8
    (851 reviews)
    6.9 mi
    $$

    Camarillo Premium Outlets has changed a lot through the years. Midnight Black Friday shopping is a…read moregreat memory for our kids. Although those days are long gone, and many of the stores that made it "premium" are no longer here, it's better than most. There are still some good deals. It's also fairly large so you'll spend a decent amount of time walking through every section. We're usually shopping for something specific -- today it's jeans for the husband. But we always end up with more than planned. :) We browsed through many of the stores, spending much of our time at Lucky Brand, Levi's, Lululemon, adidas, The North Face and Ralph Lauren. We got the best deal on jeans at Levi's and surprisingly found a nice lightweight sweater for him at Lululemon. We like to grab a light snack or drink treat while we shop. Wetzel's Pretzels is a favorite but today we discovered that Boba Time has joined the outlets! Overall, it was a really nice day. I realized when we left that I missed going to Pottery Barn! We'll need to start on that side next time.

    JOE'S JEANS & SEVEN FOR ALL MANKIND ARE GONE!…read more I'm really disappointed because I drove down to Camarillo from Santa Barbara to go to Joes jeans and Seven jeans specifically. And yes, I checked the outlet website before I left for hours and it appeared that both stores were active and open. When I arrived, Joes was simply gone. I went over to the kiosk map to check and it was still listed in its usual location. But it had been replaced by another store, Reformation, I believe. An employee of the outlets walked by and said I looked confused and told me the map hadn't been updated in a minute. Disappointed, I then went over to Seven, which was also gone! Replaced by Fabletics, I think. The point is that Joes and Seven are still listed on the outlet website and they are still listed in the on-site kiosks as active stores. Not only am I disappointed that a few of my favorite stores are just gone like that, but I'm especially disappointed at the glaring lack of communication that lead to an entire afternoon being wasted. The outlets otherwise appear to be going down hill. I don't think I'll be back after this.

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    Camarillo Premium Outlets
    Camarillo Premium Outlets
    Camarillo Premium Outlets

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    Boot Barn - womenscloth - Updated June 2026

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