Fast and friendly service due to the times of covid. The…read moregentlemen who answered the phone when I called to inquire about my online order was quick and friendly. I was able to pick up my order curbside which I appreciated during these times. I've been in the store a few times before and it's always nice and clean. FYI if the phone number says out of service try a few times. I had to call 3 times before the line went through.

Decent selection of shoes but be very careful if you ever need to do a shoe return. The employee…read moredid not want to process the return because there was a very small light half inch barely visible mark on the bottom of shoe. It's very uncomfortable to do a simple return & they make customers feel as though they are doing something completely wrong. My advice if you ever buy shoes take photos after purchasing just in case you need to return them.

THE BEST customer service the two ladies that helped us out were awesome their names were julie and…read moreashley ! they helped us find what we were looking for very attentive and nice amazing attitudes they were great highly recommend going prices are great too! sweetest girls ever!!

I have bought shoes here many times. But not no more. Honestly staff was awesome! But I don't know…read moreabout their shoes. Kinda confused. I bought a pair of converse and the shoes completely started to come apart within 3 weeks!?? The sole started to detach. Then I was going to buy glue but for them but then the material ripped as I was putting them on..Ugh.. I hate dealing with things that you really should not have too. I went back and the return policy if I remember correctly is 5 days. So instead of being upset, I just bought another pair. It's been 3 months now, everything has been good. Just normal wear. So I don't know if there is a mixture of counterfeits or I just got a dud. No matter. Just instead of dealing with this again, I just decided to move my business elsewhere. No hard feelings, just food for thought.

Nordstrom Rack is a cool spot. Designer clothes marked down from the prices you'd see in their…read moreretail shops. I get a good amount of clothes from here and really like the Lucky Jeans selection, as they fit me well, and they always have a cool new pair of shoes for a reasonable price. This spot isn't really much different from the one I go to in San Diego. They also have a solid supply of brand name shades, which I appreciate.

I visited the store today, at a counter about to buy a couple of pants and polo…read more Waiting in queue But cashier at counter don't have an urgency to attend to customer in line waiting and tend to prioritize other things at counter

Worst customer service. Walked in with a box of shoes to exchange, which the security and workers…read moreclearly saw as I walked in, and they didn't have the size I needed so they recommended me to go to the other WSS in river park (customer service was great there btw) and as I was leaving, the lady at the front began to yell at me and even cussed at me as if I was stealing the shoes THAT I WALKED IN WITH and the security proceeded to check my shoes and receipt like I was some sort of criminal. All in front of other customers and my little brother. Never again.

Service terrible especially salesman Ayan will be making a formal complaint to corporate.read more

Thank you Noe for your patience and assistance !…read more Received a discount a while back, this was a draft review but I remember them being super nice They also have military discount:)

Shipping polices are a joke if you return anything. Shipping is non refundable and return Shipping…read moreis also extra, so about twenty dollars lost to return shoes. Never again.

David C was amazing and knowledgeable about how good shoes could help with our aches and pains of…read moreage. He was patient and we never felt pressured or rushed to make a purchase. You will not be disappointed

Went in for a foot analysis as a first time customer. The lady working seemed busy doing other…read morethings so I initiated asking about how the whole process works. She then asked if I was going to actually shop there or just get my results and shop else where... Either way, the analysis was done but the results were never received on my end. I ended up going to the Newbury location and had a VERY different experience-top tier service! A little disappointed with the lack of customer service on a Friday at 11am.

So happy I came in today. They were slow because it's Super Bowl Sunday. I've been wanting this…read morestyle of Uggs all fall & winter. I am so happy I waited. I saved so much!!!

What an amazing place to buy shoes! I came here with my husband and everything was very organized…read more We were there for about 30 minutes looking and found what we wanted! For three pairs of Ugg boots the total out the door was $150! You pay that price for one pair normally! The employees were nice and answered the questions I had. There was no wait to pay but we did come right when they opened at 10am. They have a few spots outside and it wasn't that just today probably due to the rain but it is such a good deal!

I was looking for some new warm weather gear and try the Oxnard factory outlet for the first time…read morelast week. I was in. I enjoyed seeing a complete product line for various clothing and shoe manufacturers rather than a few items only in a normal retail store. I was able to find some specialty shoe products, including some cushioned sketchers shoes, not readily available in brick and mortar stores. On rare occasions, I get to wear a tux. I was able to find a high quality half price/inexpensive tux top the cost less than a pair of running shoes. A bargain if I wear it once. If you're looking for some surprises and bargains in high-quality clothing, I recommend you give the Oxnard outlets a try.

First, let me say, that I fully mixed this outlet up with the nicer one in Camarillo...whoops. I…read morehave not been to this outlet in a while, mainly because the selection is not that great, but there are a couple of stores that are still useful. Furniture Expo and Rocky Mountain Chocolate Factory are both great for visiting every once in a while. Cheap furniture and sugar-free candy (of a delicious nature) for my diabetic pops...sounds like a mini-venture to me!

Went to help my 87 yr old dad buy a bday gift earlier. Today. Employees. Said "hello" but stuck in…read morea bunch not asking if anyone needed help etc. the store is poorly stocked as far as youth clothing. Just very cold. I see why AI is replacing humans. Sucks. Man

Can't give Tilly's a one star review to be fair. This is only the second time I've had a bad…read moreexperience with them, the first not being enough to write a review about in my opinion (we'll just chalk that one up to someone having a bad day at work). This experience on the other hand does upset me enough to write one though. As a "regular" at Tilly's (my kids all like their stuff, I have 3 girls) I always spend a lot more than I'd like, even when I feel some of the things I pay for aren't worth it. You'd think after paying such ridiculous prices for some of their merchandise you'd at least have some kind of peace of mind on merchandise having a half decent exchange policy. Mind you I said exchange policy and not refund policy, I'm not one complaining that I want my money back after not liking something I already used. I simply would like what I paid for, simple as that. I tried reaching out to Tilly's and I did speak to someone (I won't say their name because I'm sure they didn't make the policy) But they did tell me I could not exchange it and that they could do nothing to help me. I don't remember them telling me anything to that effect though when they took the money I paid. It is extremely frustrating that customer service is just not a priority anymore. I can understand that has a lot to due with all the people that take advantage and try to work the system, but when someone is just trying to get what they pay for it shouldn't be such a problem. Extremely frustrated to say the least...

Amazing new shoe store in cam! All women's, including heels, casual chunky heels, flats, and lots…read moreof boots! Also has girls/kids shoes. Great price point and huge variety! Owner was nice. I'm a size 10 and have been on the hunt of cute low heel booties and low heel sandals and I'm happy I found them for under $60 total! I didn't see a Yelp for them so I added their page - I hope it brings them more business and they stay!