Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors

I asked simple instructions about my wheel mainly it's a left-hand drive hub and I wanted the logos…read moreto be in a certain way. Not only they messed that up but also left a lot of my spokes loose. So they didn't even attend majority of my nipples... They almost charged you $200 for this whole wheel built! I may got half the money back but I will never go back to get my wheels done there ever again

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

These guys saved our camping trip by fixing 2 broken tent polls with splints and duck tape to get…read moreus through the weekend.

There is no one I would have work on my bow or build me arrows besides Oscar he is a true master of…read morehis craft.

Eddie and Steve are very helpful and always nice. They both are very bright and know their…read morefirearms. They both have gone out of their ways to ensure all of my questions are answered and my needs met. I could see either of them running an expansion store for Turner's Corporation.

Absolutely top notch service from the moment I stepped in. To be quite frank, I had went to the…read morelocal Men's Warehouse and was utterly disappointed and treated with disrespect. Stych treated me such class and care. The entire customer service experience was phenomenal. From not ordering a suit in over years, it can be quite intimidating to walk into a suit store and know where to start from. Stych was very informative, as well as understanding of my needs and knew how to place into a suit. *pro tip : LE and CCW people that need suits, this is your go to spot. Let them know your concerns and they can tailor to your needs. Absolutely top class professionals here.

I came for a last minute need for shirt and jacket and they helped right away…read more Because I am not average size, they handled the alterations same day. I'm very pleased and would recommend to anyone. Thanks for making look great!

Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Loved the staff and crew. Solid customer service and events that represent the company and their…read morevalues

GETTING HERE:…read more Downtown Ventura! DTVTA! The address is correct on Yelp so that shouldn't be an issue for you, 235 West Santa Clara in Ventura. I went on a Saturday morning and parked across the way, in the medical office lot on Olive and Santa Clara. REVIEW: A solid 3.5 shopping experience but rounding up to 4 due to the great customer service and ease of the return I had to make. I was going on a trip to the PNW and needed (I thought) a sling/crossbody/backpack/day bag of sorts. I looked and looked and figured I should try Patagonia, because Ventura. Right? Prices are steep, but unfortunately, that is (sadly) to be expected in 2026. There were quite a lot of salespeople on the floor. They were talking to each other, but whatev. I found an employee to speak to when I had my choices narrowed down. I bought a sling bag that I was sure would do the trick, but sadly, I had buyers remorse and knew I needed something bigger before my trip. Great service. Great ease of return. Definitely will be back! Thanks Patagonia!

Jessica is always friendly and helpful! In store price matching plus the only place to ship large…read moremarine items you buy without extra fees or separate mailing addresses needed. They also have rewards programs and are willing to help if you need anything. In the past they have been very expensive, but they physically have the products to compare which is worth a Lot with marine parts.

This company as a whole has the worst management. The treatment the employees are given by their…read moremanagers, to include their HR is awful. Time off is denied for employees but for managers, that's always approved. I will not support an establishment who treats their employees less than. This location has some really great employees (NOT MANAGEMENT) but employees that have great customer service but I refuse to continue and support this store who takes advantage of their hard working employees. I am taking my business somewhere else and I will be taking my concerns to my congresswoman so they can help the employees against the harassment these employees have endured.

There is a wide selection of clothing from rash guards, hats, snow jackets, fleeces,…read moreSummer outfits, and more! There are also hiking and snow boots! They always have sales. Login to the Simon App for extra discounts. Service was great! Prices were reasonable.

There was an employee named Cayenne, and I was actually told not to ask her anything because she…read moredoesn't like being asked questions--which already felt concerning. I'll briefly explain what happened. I had some items being held at the register, and I only asked about those. Her attitude was very rude--she didn't respond to me directly, and her facial expressions already felt negative. She asked another employee to grab the items, but I didn't hear that, so I mentioned that my items might be behind the register. At that point, she raised her voice and said, "My coworker said she's bringing them!!" in a very harsh tone. I told her I hadn't heard that and asked why she was speaking to me that way, and whether she was having a bad day. She replied, "No, you didn't want us to hold your items anyway." I explained that I had spoken to a blonde employee earlier and confirmed that my items could be held there--but she completely ignored me and continued acting as if I wasn't there. At that point, due to the level of disrespect, I asked to speak with a manager. Thankfully, Amy was amazing and handled the situation very professionally--this rating is largely for her. Also, I don't know the name of the other employee who brought my items, but she was very kind and helpful. I'm not sure what Cayenne's issue was, but I sincerely hope it had nothing to do with my accent.

Hope the manager is excellent and I hope she passes on her customer service to others- there was a…read morepower outage while we were about to purchase 2 spendy items, she put everything on hold till we could return and let us know when a new promotion was happening, she is the only reason we drove an hour each way twice

Staff always friendly as you walk in and alot of great stuff to buy. I been coming to The Northface…read morefor years and never had an issue there