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REI Oxnard

3.9 (138 reviews)
PriceyOutdoor Gear
Closed 10:00 am - 9:00 pm

REI Oxnard Photos

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First floor and a little bit of the second floor
Micah C.

The clothes were are a bit upper priced. I could not find the hiking shoes I was looking for but the employees tried to help us out. The workers were nice and helped us recommend restaurants at the checkout.

Miguel helped me find these beauties in the clearance section. Thank you, Miguel!
Courtenay O.

We have REI in Tampa, and have been to the one in Albuquerque, but this was our first time in Oxnard. We were impressed with the friendly personnel - especially Miguel. He helped me find a pair of hiking boots that fit perfectly. They were in the clearance section, which made them an exceptionally fine value. Eric at the register was super helpful. He told me about the membership promotion that was too good to turn down: join for $30 and get a $30 gift card. All of the perks are awesome, too. It was an exceptional value, like the boots. Eric asked if I needed a bag, but i helped the environment by carrying them out in their box. You're welcome, Mother Earth!

Freeze-dried meals 10/13/22
Heather K.

GETTING HERE: Located in The Collection in Oxnard. REVIEW: I usually struggle with reviewing a chain because your service and experience can vary greatly from one day to the next. Depending on who is working, other customers in the store, who the service Lead is, etc. a customer could have a 5 star experience one day, and the opposite end of the spectrum the next. But, anyway, overall this visit was a very basic experience. I entered here on the hunt for a backpack, and had done quite a bit of prior research and had an idea what I was looking for. The first thing I noticed is that for the size and layout of this store, there were (when I was there) 0 employees on the floor, at least in the area where I was. I noticed a few employees at the cash wrap, but that was it. I did have a few questions about some other styles of backpacks, but no one was near for me to ask. I mean, I get it. I get retail. Been there and done that. But, in this day and age of SERVICE and the economy, and with everything being avail on the big "A" store, I would encourage local/retail business owners to really focus on the personal touch. Alas, it falls on deaf ears, I know. I found a backpack that I thought would work; paid for it (over $100) and then left. I mean, I do realize this IS a chain store so that personal touch will NOT be here, but I guess I am old-school hoping for the "good old days". It was fine. The experience was fine. I guess the service was fine. I suppose if you are a hard-core outdoorsy person, REI would be right up your alley.

Kym S.

This is my home away from well, home. Yes, if you must ask we are on a first name basis. Parking at this location is free within the parking structure behind the store. Customer service has always been above and beyond friendly and very helpful. I should probably get a job here for as much as I frequent this brand. They have anything and everything you want from kayaking, Rock climbing, camping, bicycling, running and the list goes on and on.

Michael A.

Beautiful oxnard and after charging the tesla, I found this amazing store called REI. It is the epitome of sportswear, they have anything from hiking gear, snowboarding equipment and plenty of different sport miscellaneous. I bought an expensive patagonia shirt and have had this for several years. It holds up after many washes and the shirt still has the vibrant image of the mountains on it. The environment is unique as it has an upstairs and downstairs section. Upstairs has the patagonia, shoes and arcteryx brands as they are equivalent to Columbia and North face, however, very exclusive to only the best stores. The prices are expensive however, but the quality is outstanding. The customer service here is great and they have a membership you pay sort of like a subscription that enables the user to use tickets on select items for massive discounts throughout the year. Definitely enjoyed coming here. I ordered a YETI cup and hydroflask tank and they were still holding up well.

Kaylyn S.

This REI is huge! Although it is a very large store, we found their inventory in several areas to be rather lacking. They cater more to the water sports, which makes sense, given their location. We were looking for camping gear and clothes. Camping gear is there, but not as much as other locations. There is a large clothing department, but limited size and color selection. For example, we found a hat that we wanted to purchase, but they only had one. They could order another size and color, but it would be shipped to our house and we wanted it for the time we were in the area. If you are looking for something specific, you may wish to check their inventory before driving over. Because inventory is often off because of theft, it is better to call the store directly than checking online.

Measuring for a snowboard

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2 months ago

Staff very helpful. Get thru check out with a person. Store clean and items arranged nicely

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Ask the Community - REI Oxnard

Do they carry women's jackets.?

Yes!

Anyone know when they have their "garage sales"? I'm looking to get a Hydro Flask asap. Thx!

They had 1 today.

View All 4 Questions

Review Highlights - REI Oxnard

Stephanie was super helpful with ordering, explaining the bike shop services that were offered and about the REI lifetime membership.

Mentioned in 9 reviews

Read more highlights

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Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

The ECO Store

The ECO Store

(5 reviews)

Definitely time for a review for the Eco Store now that we've completed our 3rd project with them!…read more I remember when The Eco Store opened up years ago in Oak View. It was such a pleasure to see so many potential home improvement projects, all in one place, and that all inspired a better way of living at our house. Our first project with the Eco Store was a gray water system to move abundant shower water out to our plants and gardens. That felt so good that we then did a second project with the Eco Store. They created a simple and affordable rain water catchment system that now gives us enough water to completely water all of our plants, gardens, and even our backyard grass areas! Now we've just completed a salt-free whole house home water filtration system that gives us high-quality drinking water throughout our whole house, and allows us to NOT have to dump salt into a tank every month. Working with Erica at the store is always a pleasure. She is super knowledgeable and very helpful. She makes a large variety of household soaps and sells them at the Eco Store. That makes it so we are re-using all of our plastic soap bottles! We've done a lot of home improvements at our house with various contractors. LeVon (owner) cares about your house, provides a professional installation, and seems to know everything about conserving energy and water at your house! Working with him is like having a good friend over your house. But when he leaves, you feel 100% better about your house, and how you are working with nature to support the house and it's water needs. I know they work with electrical needs at your house too... maybe project #4 in the future for us!?!? It is always a pleasure working with The Eco Store! We highly recommend you visit their store, talk with them, and get inspired!

Levon and Erika are so helpful, totally helped me when I was in a bind, and so generously. Thumbs…read moreup for this enviro and human-friendly local business-- thank you!

REI Oxnard - outdoorgear - Updated May 2026

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