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    Road Runner Sports

    3.9 (15 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

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    Erica R.

    I needed new running shoes for the days I drag myself out of bed and make it to the gym. I had heard good things about Road Runner Sports, and wow, this place blew my mediocre expectations out of the water! Missy, who helped me do a foot fitness test on the treadmill and helped find the best shoe for my feet, greeted me immediately. Also, they will 3D scan your feet, and then email you all the information. Missy brought out three types of recommended shoes for me to try. After trying all 3, number 1 fit and felt the best! I felt like I was walking on a cloud. Also, she helped create insoles just for me! And combining the insoles with the shoes means I may wear these shoes to bed. I've never remembered stepping into shoes this comfortable - EVER! With the $19.99 annual membership, I got 10% off my total purchase, have a 90-day return guarantee for the personalized insoles, and can exchange my shoes within 90 days if they don't work out. I didn't feel pressured to purchase anything and walked out feeling thrilled. Thank you to Missy and Road Runner Sports for treating my feet like VIPs. Now, it's your and your feet's turn to be treated like royalty, too!

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    3 months ago

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    8 months ago

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    11 months ago

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    10 months ago

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    8 months ago

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    1 year ago

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    8 months ago

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    1 month ago

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    5 months ago

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    1 year ago

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    1 year ago

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    5 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    Ask the Community - Road Runner Sports

    Review Highlights - Road Runner Sports

    Bryan said that many health insurance companies will reimburse the cost of inserts & shoes.

    Mentioned in 3 reviews

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    DICK'S Sporting Goods

    2.8(108 reviews)
    0.5 mi
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    Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

    I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

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