Cancel

    Open app

    Search

    Road Runner Sports

    3.8 (16 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Road Runner Sports Photos

    You might also consider

    Recommended Reviews - Road Runner Sports

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Road Runner Sports

    Diann B.

    Wow! This is a full service quality shoe store. Hubby was measured, videotaped, and his foot was assessed via machines. He needs the wide width. We knew that. I sold shoes for 12 years back in the day. I thought the concept of a full service shoe stores were long gone. I am so pleased that I was wrong. Bryan, is a wealth of knowledge!! Bryan spent time with us. Other people walked in and his focus remained on us. (yes...there were other employees.) His patience, calming presence, and sincerity were greatly appreciated. The machine recommended Brooks & Asics. Hubby also tried the Hoka shoes. Bryan explained that the support is located in different places on different brands. We ended up with the inserts & the Hokas. We also bought the VIP family membership for $20. The membership gets us free shipping, discounts, and extended returns. The company offers a 30 day guarantee if you have the membership. If you don't love the shoes, return them. Bryan said that many health insurance companies will reimburse the cost of inserts & shoes. My husband walks 19,000 steps a day for his job. He needs great shoes. Yes. The shoes here sell for over $100. His health & comfort are worth it. The inserts, which were made in the store, cost $108 after the discount. They will last 2 years. I am impressed with this company. My cousin only buys his shoes from Road Runner Sports. We are now huge fans as well. This store is conveniently located in The Collection near Whole Foods.

    Erica G.

    Very helpful staff .. got tested for the "right shoes." However shoes were a bit pricey. I left to shop around at the Cam Outlets for a new pair. Great service. I went with a friend and they had the specific shoes she was looking for.

    Erica R.

    I needed new running shoes for the days I drag myself out of bed and make it to the gym. I had heard good things about Road Runner Sports, and wow, this place blew my mediocre expectations out of the water! Missy, who helped me do a foot fitness test on the treadmill and helped find the best shoe for my feet, greeted me immediately. Also, they will 3D scan your feet, and then email you all the information. Missy brought out three types of recommended shoes for me to try. After trying all 3, number 1 fit and felt the best! I felt like I was walking on a cloud. Also, she helped create insoles just for me! And combining the insoles with the shoes means I may wear these shoes to bed. I've never remembered stepping into shoes this comfortable - EVER! With the $19.99 annual membership, I got 10% off my total purchase, have a 90-day return guarantee for the personalized insoles, and can exchange my shoes within 90 days if they don't work out. I didn't feel pressured to purchase anything and walked out feeling thrilled. Thank you to Missy and Road Runner Sports for treating my feet like VIPs. Now, it's your and your feet's turn to be treated like royalty, too!

    See all

    6 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary G.
    148
    14
    2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Road Runner S.

    Road Runner S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Road Runner Sports

    Review Highlights - Road Runner Sports

    Bryan said that many health insurance companies will reimburse the cost of inserts & shoes.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.8
    (110 reviews)
    0.5 mi
    $$

    I've been coming to this store for years and have always had great experiences. The store is clean,…read moreand the customer service is usually excellent. Today, I purchased a wagon and the young lady who helped me was amazing. She brought the item down, answered my questions, and even offered to carry it for me. She was incredibly kind and deserves recognition for her outstanding customer service. One thing I noticed was that while I was carrying the wagon through the store, the only employees who offered help were female team members. I passed two younger male employees who didn't check in, even though I was clearly struggling a bit. I wasn't expecting anyone to carry it for me, but a simple offer to help would have been appreciated. I also want to recognize the older gentleman outside who checked on me while I was loading my car and made sure I was okay. Overall, this is still a great store. My only suggestion is to encourage all employees to check on customers carrying heavy items. Maybe because I wasn't older or looked like I struggled but it was heavy and seeing me struggle a bit - A small gesture can make a big difference.

    I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

    Photos
    Brooks Glycerin 22 that I picked up!
    Brooks Glycerin 22 that I picked up!
    Power Hitter!
    Power Hitter!
    5/29/23

    See all

    5/29/23

    Road Runner Sports - shoes - Updated July 2026

    Loading...
    Loading...
    Loading...