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    Journeys

    3.6 (18 reviews)
    ModerateShoe Stores
    Open 10:00 am - 9:00 pm

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    my brand new docs!
    Kendall G.

    Journeys is such a fun environment to be in! I'm always greeted by kind employees. Today I was helped by Tabitha! She helped me pick the perfect size when I was indecisive. She even showed me which socks would be best with the shoes I was purchasing! Then another employee I think, Amanda helped me with a doc care kit to keep my shoes nice and clean. I've been going here for years because of all the kind employees I definitely recommend!

    Nicole M.

    My teens love the selection at Journeys. Converse, Vans, Timberland, Toms, many others. We never get out with just one pair. Which is why they lost me as a customer when I purchased two gift certificates for Christmas, and when my daughter went to use one, it returned, inactivated. Luckily, I kept the receipt, which had the certificate's unique ID number on it, the amount paid, and they STILL wouldn't honor it. I have my online checking showing the corresponding debit. The manager was on the phone with her Corporate office for 25 minutes. They said the "that" set was closed (it was a Sunday). They said they could get it worked out in 24-48 hours and email it to me. What other evidence do they need? We will see if I ever get the gift card or the refund.

    Journeys Store Front in the Pacific View Mall

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    6 months ago

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    10 months ago

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    7 years ago

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    13 years ago

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    6 years ago

    I love journeys selection but we always have to order the size we need. It is a small store. The staff is typically attentive and helpful.

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    4 years ago

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    7 years ago

    Horrible customer service. Require physical paper receipts for any return. It's like shopping in 1991, the styles are all the same too.

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    5 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    16 years ago

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    Ask the Community - Journeys

    Review Highlights - Journeys

    They have the greatest selection of Converse in assorted colors and diverse tops.

    Mentioned in 2 reviews

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    Birkenstock - Arizona Mocca !

    Birkenstock

    4.9(60 reviews)
    2.6 mi
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    This is the spot for Birkenstocks hands down. Great Selection and personal customer service. Shop…read moreSmall Ventura. Keep your hard earned dollars local. I lived here for some time now 20 plus years and don't know how I have missed this shop. Tucked away in downtown Ventura. JoAnne Thank You for your Pleasant Outlook. Love your Shop and your service. Attention to detail and Military Discount 10%. Thank You for taking the time to recognize our Military Brothers and Sisters. Bought my first pair today. Again Thank You.

    If you are even slightly interested in buying Birkenstocks buy them HERE! I seriously never write…read morereviews and rarely buy myself anything but here I am because of this business and the OWNER! My husband and I stopped in on a night away in Ventura, 15 minutes before closing and Joann(the owner) didn't seem the least bit concerned. Instead she listened to our story of having four kiddos, assisted me with colors/styles that worked well for me, helped multiple customers seamlessly (even added holes to someone's sandals free of charge) and never once rushed me as we stayed passed her closing time. She is one of the most down to earth business owners we've ever met and she is extremely knowledgeable about the brand. She shared that although kiddos weren't what she wanted she commended families like us. And now I commend her for using her gift to run that store so well! So what I ended up buying is the best part of the story!! I grabbed this cute clog that I never thought I'd actually buy and was like "hey this is comfy". She proceeds to tell me "please take that clog, it's my last one and everyone keeps asking if we'll get more!" I tell her the pair I was wearing someone gifted me about 8 years ago. She said as soon as I walked in the store she was going to tell me I couldn't leave without buying a new pair because of how worn they were and that those weren't supporting my lower back. So I asked her to give it to me straight about the price and she immediately said she'd give me a discount since it was the last pair! As a mom of four I was like umm yes please because I'm super frugal. So I went to pay and scrounged through my purse for any cash I had to avoid as much possible from the credit card processing fee-luckily I had a bit since my bday had just passed. I gave her the cash and asked if I could pay the remaining with card. She says you know what... I'll give them to you for the cash you just gave me. I said what are you serious?!?! And she said "yes you need them to keep raising those babies." I gave her a hug and told her thank you because it was more of blessing than she knew. I will never buy Birkenstocks anywhere else, discount or not. This woman is amazing. Support her business. Pictured are my new clogs and my old faithfuls that needed replacing.

    Photos
    Birkenstock - Birkenstock Footprints of Ventura!

    Birkenstock Footprints of Ventura!

    Birkenstock - OLD Birkenstocks that I walked in with

    OLD Birkenstocks that I walked in with

    Birkenstock - Box for the new pair I purchased

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    Box for the new pair I purchased

    Rack Room Shoes - Interior

    Rack Room Shoes

    4.5(51 reviews)
    10.9 mi
    $$

    Giving recognition and praise to Rack Room's tentpole employee Edward who has given me the utmost…read moreattention to detail in finding me suitable, functional, and reasonably priced shoes. I am on my feet for 12 hours a day for work with heavy lifting, and as I'm breaking them in now I'm thanking Edward with every step my happy little feet are taking. He sold me on the Asics Gel Cumulus 18 shoes and while hot pink is not my absolute favorite color, the clouds (aka the shoes) I'm walking on outweighs that small detail. Breaking them in has been painless, and so comfortable!!! Second note, they didn't have my size in the store (literally the only size they didnt have, their stock is still good!) so I patiently waited about 5 business days for them to arrive at my doorstep but it was so worth it!!!! These are my second pair of work shoes I've bought from Edward because he really knows his stuff. He's a long distance runner with decades of experience and if you're in need of some professional guidance on running shoes, whatever your endeavors may be, Edward will help you find the right shoes for your step!

    This is a good spot to start if you're coming to the outlets for shoes. We like to start here…read morewhenever we come with our kids as they have a good selection of brands and styles vs. most other stores in the outlets that are specific to a brand. Do they always have something we want? No. But sometimes the do and other times they help us get a sense of what to look out for at the other shops. It's a great place to at least dip your toes in first. Staff is fine. They're often only around when you seek them out. They're not trying to avoid helping, but the store is often bare bones so the staff need to be busy operating the registers and other things vs roaming around looking to help customers. Prices are great though. So if you find something you like, don't hesitate to pick them up. Chances are you either won't find the same thing in the area or, if you do, for the same price.

    Photos
    Rack Room Shoes - Interior

    Interior

    Rack Room Shoes - Buy one pair, get 50% off another pair deal

    Buy one pair, get 50% off another pair deal

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    Interior

    Journeys - shoes - Updated May 2026

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