Violet and Gustavo they were outstanding they worked with me for over 25 minutes on an issue that…read morewas unbelievable. My phone was locked. I could not get in. They got on the phone. They got on tablets until we worked around it. We got it unlocked. They are super amazing. Go see them guys go, and they will help you to the fullest. They both deserve a raise. They both deserve recognition.

Not enough employees to help customers therefore equaling poor customer service and long wait timesread more

This location always has something cool going on when it comes to certain drops and or events. The…read moremanagement there are a great mix of people that know their craft and knowledgeable when it comes to sneakers and the brands they carry. There are two employees there, Maria and Nylah, who were extremely helpful with my decision making when it came down to my final purchases. I will definitely come back to this location.

This is the absolute worse foot locker I've ever visited.. the customer service is trash, the…read moresecurity guard is the only person that speaks to you and when I just went he was the only person that spoke to me again. Customer service supposed to be important, however, no one greets you upon entry and employees are just standing around having conversations with each other. No one asked me if I needed assistance and I was browsing for about 10 minutes so I walked out. This is not the first time that this is transpired at this particular foot locker and you can't even call because the phone is off. If I could give a 1/4 of a star then I would. This particular location is absolutely garbage and the management is just as bad if not worse because they're not training their employees correctly. I do not recommend this place

we are a multi store you can pay all Ur prepaid company's services here we also carry accessory's…read morefor the iphones at a good price and for the Samsung galaxy's we carry unlocked phones and we sell boost mobile services feel free to stop by we have a customer reward program you will receive a reward card fill it up to the tenth one and we will give ten dollars off your next accessory purchase

The manager Elizabeth at this store here is AMAZING! She needs to be promoted to corporate or…read moreleading customer service because she was able to help me more than customer service. She has so much more knowledge than customer service and she even recommended a program to me to help me get a discount on my monthly bill! If you ever come here, PLEASE look for Elizabeth!

After seeing a commercial for Cricket Wireless, I decided to go to a store and check them out…read more This is the newest location in the area, which opened 2 weeks ago. https://www.yelp.com/biz_photos/cricket-wireless-long-beach-5?select=99abDdVxZPXJY0ISz5LlFw I came to inquire about getting a SIM card and local phone number for my friend who is moving here from another country. Don't need a new phone since he has one. The SIM card is $10, plus a ridiculous activation fee of $25 for something that probably takes 30 seconds to do. But then, all the service providers charge about the same. https://www.yelp.com/biz_photos/cricket-wireless-long-beach-5?select=fOUt8iIeshKmvAS_9TcddA Cricket is a pre-paid service which uses AT&T's network and this provides service coverage across the majority of the US. https://www.yelp.com/biz_photos/cricket-wireless-long-beach-5?select=Y939rejFHxXc_5L25lTegQ Like all mobile phone stores, they have a number of makes & models to choose from. https://www.yelp.com/biz_photos/cricket-wireless-long-beach-5?select=DsDcUtOU13mCNt7FVbTz-Q Including some specials when you "port" your phone number & service over to Cricket. https://www.yelp.com/biz_photos/cricket-wireless-long-beach-5?select=JWwynFPeVLhuj0_9SvmrBA As they have a plan that's $10 a month less than I'm paying now, being I use very little data, I'll probably change my service over to Cricket too!

I had the best customer service yesterday by Juri and Destiny, I have had my share of experiences…read morewith cellular company customer services but my dad and I left with a big smile on our faces from the great service and experience we had and my daughter got the best birthday gift thanks to their help

Monday, October 20th between 10:20am-10:30am. Where to start?!The minute I walked in I sensed I…read moreneeded to make a u-turn. I encountered a horrid employee (younger Latina female with dark longish hair) which is actually an understatement. There was an elderly gentleman and the horrid employee inside the empty store. The elder was trying to remove an extra line that was added and charged for without his consent. After a couple of minutes I interrupted the employee and asked if I could return a few accessories that I purchased at the Long Beach location (Verizon/Victra). Her tone and attitude was brusque. I answered her question to what I was returning and waited for her to finish with elder. As she spoke with him, her impertinence was obvious. There was a strong indication that she did not want to help either of us. She asked the elder to "click on the link" on his phone. He didn't hear her or understood...so, she abruptly said, "click on the link!" I couldn't believe my ears. She then turns to me and said, "you can't return that here." Wait, what?! I asked why and she stated that all locations have different inventory. She didn't look inside my bag...how would she know?! I got up from where I was sitting and told her that I didn't like the way she was talking to the elder and that she was unprofessional. I asked for her name and reported the incident to Verizon's customer care. I have never experienced such verbal insensitivity towards customers. This employee is either waiting to be fired or simply toxic. Beware! I recommend going to a Verizon corporate store and not Verizon/Victra. Victra is a third-party who is an authorized retailer for Verizon. The culture of Verizon corporate stores are much more appealing and professional.

I stopped by JD Sports on Tuesday searching for picture day shoes for my 2 yo son. Unfortunately…read morethey didn't have the shoe I wanted, but the service is definitely worth a review. I was assisted by Noah, he did his best trying to locate the shoe at different locations. I also showed him a screenshot of a shoe and he tried searching online for an item number. I definitely recommend stopping by for a wide range of shoe selections and good customer service.

I went to T Mobile to get a phone for my business , we have been having problems with our AT&T…read morelandline phone, and I was helped by Matthew Rodriguez. Matthew was super knowledgeable,patient and listened to my concerns he suggested several different options and helped me decide on a great plan. He never was high pressure and even made sure that I got the best deal finding extra savings. A big thank you to Matt and a job well done I would highly recommend anyone needing any kind of help with cell phones to see Matt Rodriguez at this T Mobile location

Located next to IKEA at the mall…read more I had to return my router that I got replaced so I thought oh I'll just return it at the store it will be "faster" but I was wrong It was slow and not enough folks helping but eventually a store manager came out along with someone else I'll say when I was helped by the manager I wish I had got a friendlier person and I tried to tell her things but she just sorta was maybe not in a good mood at the time In the end she did soften up but man I wish there was help for easier items vs having to wait a long time for people trying to figure out phones and plans Next time I'll just mail back my item it's faster

I give the employees 5 Star because of their great customer service I went down there on a Sunday…read moreafternoon and customer service was amazing however it will be a 10 star review if the store would have AC the poor employees were working on a 90 degree summer afternoon with no AC the store would be way better if the AC unit would be available for the employee and customer if I was the owner I would fix it asap !!! Amazing employees please help them by fixing the AC unit asap .

This company is piss poor for having their employees work in this HOT ass store!!!! Unacceptable…read more It also makes it miserable to shop in this store with no A/C. And a tiny fan that isn't circulating no air makes matters worst. They need AIR CONDITIONER ASAP.