Grab your milk and mats kids, I've got a story to tell. Pics included! My wife visited this…read morebusiness on 12/26/2018 to purchase uniforms for our three year old daughter. My wife was accompanied by her 27 yr old sister. After my daughter tried on a few uniforms, my wife asked the only guy working about the return policy. The guy, possibly manager or owner, says that they accept returns and exchanges. My wife then asked a second time, as there was a language barrier between her and the Asian manager/owner, if she could return the uniforms if necessary. The manager again says they accept returns for refunds and exchanges. My wife's sister also heard him say that the business accepts returns and also does exchanges. My wife proceeded to purchase $180 worth of uniforms. We decided on the same evening that we did not need all of the uniforms purchased and my wife returned to the store the next day (12/27/18) to return the extra uniforms. To her surprise the same guy tells her they only do exchanges only. Today, January 4, 2019, I gave the business a call. I explain everything that occurred previously with my wife's attempt to return the clothes. An Asian guy answers and keeps reiterating "exchange only" and refuses to listen to what I had to say. I then go to the business' Yelp page after my brother finds on their website that there is a return policy. On the page, there is a link to the business' website. I click the link and taken to the website which has link at the bottom of the page indicating the return policy of "within 14 days for full refund of the purchase price" (see Exhibit 1). Next i call the business back and the guy working won't listen nor allow me to walk him through how i found the return policy on his own website. He tells me he needs to talk with the owner and asks me to call back in 15 minutes. I call back, 16 minutes later, and the guy says he only does exchanges and that he has a customer. He asks me to call back and he'll talk with the owner. I refuse to call back and simply ask for the owner's number. He refuses to give the number after my asking more than 5 times. When he realizes I'm not hanging up until i get the owner's number, he hangs up on me. I then proceed to handle this in person. I arrive at the shop and he again tries to tell me they don't do returns. At some point he says "we usually don't do returns." Usually not meaning never indicates you do returns. I then show the guy on my phone that his website shows a return policy. He then tries to tell me someone else wrote that on his website. He takes a picture of the policy and then attempts to contact the owner who doesn't answer. He says he will talk with him and for me to come in tomorrow and see what the owner has decided. The owner would not be present. Because I'm obviously dealing with a liar and i generally don't trust people, i took screenshots of the process by which i got to the return policy (see photos). I suspected that instead of contacting the owner, he was contacting his web developer to remove the policy. Sure enough, the return policy had been altered to now reflect exchange only (Exhibit 2). I immediately call back and he says he spoke with the owner and tells me to come back i for the return. At this point, i don't want to give the business any money and bring in the full purchase for return. The guy tells me i can only return the partial pieces i brought in earlier today. I tell him that his return policy does not dictate what i can return. He then tells me he was only authorized to accept the partial return which was $69.30. Next he tells me he can't give me $69.30 because the $6 in taxes included in that amount had already been paid. He also deducted $3 for the credit card vendor fees which is not my responsibility. While this business has not honored their own return policy, i have found my life's calling. My mission and passion in life is now to find any and every website in the bowels of the internet and tell this wonderful tale of my misfortune. I'll start with the BBB. I hope that the $110 worth of money you swindled is worth the lack of money I hope this review draws away from your business. Customers have options as close as one block away on Market Street. Enjoy your 2019 and any karma you receive as a result of bad business practices. Have a bless day!

Business appears to be permanently closed. The store is completely empty and there's a Going Out of…read moreBusiness sign in the window.

I wish I had found this scrub place over the weekend. None the less a friend mentioned this…read morelocation to me just yesterday. It was also close to work. I walked in and I was the only patron there. A woman named Abigail asked me what was I looking for and what style or brand name was I searching for. I mentioned I was open on brands just really searching for something that had a bit of length I specified the colors I was searching for. Within minutes she handed me 5 different brands. She guided me to the fitting room. I tried on each piece she handed to me and I walked out purchasing 3 top scrubs and a long sleeve shirt to wear under my scrub tops. The store was so well organized it made shopping easy. Abigail was so helpful. Parking was a breeze plenty to choose from in ftont of store.

Great selection of scrubs for medical students/professionals, as well as lab coats and equipment!…read moreStaff is very friendly as well.

Great friendly service for all your sports needs including team outfits in any sport football…read morebasketball baseball tennis volleyball team uniforms Letterman jackets customization all your uniform needs .

This is our first year at TABB and we ordered from their shop...never again will we make that…read moremistake! We spent over $300 dollars on shirts and sweatshirts. We waited over a month and contacted the company and they said " oh yes, your order is ready, I guess our email didn't go through". So, we go there and pick up our stuff and I leave and realize they didn't put my sons name or number on 4 of the items(which I had to pay and extra $7 for each piece) so I had to go back and they said it would be ready the next day and that they would contact me, well they didn't, so my husband had to call them to check and sure enough they were ready! Surprise. I was not offered any money back Or a credit. They could have at least reimbursed me my $22 for shipping since I had to make 3 trips for their mistake!

Amazing quality and customer service! I would definitely recommend them as a vendor compared to…read moreother familiar businesses in the area that I've used before for my kids' uniforms

Amazing customer service and quality. The selection for uniforms is always on hand in and stock.read more

I was referred to Southbay Uniform to get my patches sown onto my uniform shirts. I had the…read morepleasure of meeting and dealing with the owner, Ms. Elena. She was such a delight to talk to and considerate about the time constraints I was under. None of which was her fault, I was just too lazy to take care of it earlier. Ms. Elena professionalism and willingness to potentially stay late to take care of her clients is amazing.

They were very professional, went above and beyond to help they help me all the way to everything I…read moreneed to try on The price was very reasonable on the uniforms

Great selection for starters or seasoned athletes. Their customer service was exceptional! They…read morewere able to help me find all the soccer equipment my daughter needed. Went back to get my godson his gear and had another great experience! The shin guards I originally got him were too small but they exchanged them for a bigger size with no issues. Their prices are also a great value. Thank you Mota Elite Soccer!!!

Best place to get merch Best place for gifts for the kids…read moreThe owner of the shop knows his stuff and passionate about his buisness Thank you for the merch!!!!!

Have been bringing my boots here for about 4 years. They always come out with a high gloss shine…read moreand professional. Ray does a great job, under promises and over delivers. Shine last about 2 weeks if you're active in the field.

Thank you for your response…read more I appreciate the explanation of your service model, but my concern was never about being turned away -- it was about how it was handled. The individual who spoke with me and presented himself as the manager was dismissive, cold, and showed very little courtesy. He seemed excited to turn me away. I've been in this profession since 2005 and understand capacity limits, scheduling, and busy operations. What I don't understand is treating a customer as though they are an inconvenience, especially when the shop appeared empty at the time. What made this more frustrating is that the same person who interacted with me in that manner is now responding publicly as the owner. I thought you were the manager sir? The tone and attitude I experienced in person did not match the response written here. After leaving, I went to East LA Uniform. They were extremely busy with multiple walk-ins, yet the owner still took the time to welcome me, get everyone taken care of, and make me feel like family. She recognized my request for what it was and took the time to recognize she appreciated the business. They spent about 30 minutes on my boots and delivered the best shine I've ever had -- and at a better price. Based on my experience, I no longer consider this business here friendly to the profession and should be avoided. If anyone has the owners contact information id love to hear from him.

Came in there right when they were open. Mario helped me, got most of the stuff I needed, and they…read moreordered what I didn't have. They have a lot of inventory, a lot of stuff in here. It's good to come in here, I'll probably come in at least once or twice a year. Service was very kind, they were nice, service was good. Mario was very helpful. I look forward to coming in at least once or twice a year to make sure I get the kids' stuff all going correctly. So five stars.

I ordered my child's uniforms online. I called and they said they wouldn't ship in time for the…read morefirst day of school. I asked if I could drive and pick them up and she said I didn't have to they would be mailed overnight and arrive for the first day of school. They were not. First day has come and gone and no uniforms. They won't be here for the second day of school either. If I didn't have to use their company I wouldn't.