Grab your milk and mats kids, I've got a story to tell. Pics included! My wife visited this business on 12/26/2018 to purchase uniforms for our three year old daughter. My wife was accompanied by her 27 yr old sister. After my daughter tried on a few uniforms, my wife asked the only guy working about the return policy. The guy, possibly manager or owner, says that they accept returns and exchanges. My wife then asked a second time, as there was a language barrier between her and the Asian manager/owner, if she could return the uniforms if necessary. The manager again says they accept returns for refunds and exchanges. My wife's sister also heard him say that the business accepts returns and also does exchanges. My wife proceeded to purchase $180 worth of uniforms. We decided on the same evening that we did not need all of the uniforms purchased and my wife returned to the store the next day (12/27/18) to return the extra uniforms. To her surprise the same guy tells her they only do exchanges only. Today, January 4, 2019, I gave the business a call. I explain everything that occurred previously with my wife's attempt to return the clothes. An Asian guy answers and keeps reiterating "exchange only" and refuses to listen to what I had to say. I then go to the business' Yelp page after my brother finds on their website that there is a return policy. On the page, there is a link to the business' website. I click the link and taken to the website which has link at the bottom of the page indicating the return policy of "within 14 days for full refund of the purchase price" (see Exhibit 1). Next i call the business back and the guy working won't listen nor allow me to walk him through how i found the return policy on his own website. He tells me he needs to talk with the owner and asks me to call back in 15 minutes. I call back, 16 minutes later, and the guy says he only does exchanges and that he has a customer. He asks me to call back and he'll talk with the owner. I refuse to call back and simply ask for the owner's number. He refuses to give the number after my asking more than 5 times. When he realizes I'm not hanging up until i get the owner's number, he hangs up on me. I then proceed to handle this in person. I arrive at the shop and he again tries to tell me they don't do returns. At some point he says "we usually don't do returns." Usually not meaning never indicates you do returns. I then show the guy on my phone that his website shows a return policy. He then tries to tell me someone else wrote that on his website. He takes a picture of the policy and then attempts to contact the owner who doesn't answer. He says he will talk with him and for me to come in tomorrow and see what the owner has decided. The owner would not be present. Because I'm obviously dealing with a liar and i generally don't trust people, i took screenshots of the process by which i got to the return policy (see photos). I suspected that instead of contacting the owner, he was contacting his web developer to remove the policy. Sure enough, the return policy had been altered to now reflect exchange only (Exhibit 2). I immediately call back and he says he spoke with the owner and tells me to come back i for the return. At this point, i don't want to give the business any money and bring in the full purchase for return. The guy tells me i can only return the partial pieces i brought in earlier today. I tell him that his return policy does not dictate what i can return. He then tells me he was only authorized to accept the partial return which was $69.30. Next he tells me he can't give me $69.30 because the $6 in taxes included in that amount had already been paid. He also deducted $3 for the credit card vendor fees which is not my responsibility. While this business has not honored their own return policy, i have found my life's calling. My mission and passion in life is now to find any and every website in the bowels of the internet and tell this wonderful tale of my misfortune. I'll start with the BBB. I hope that the $110 worth of money you swindled is worth the lack of money I hope this review draws away from your business. Customers have options as close as one block away on Market Street. Enjoy your 2019 and any karma you receive as a result of bad business practices. Have a bless day! read more

See all

Business appears to be permanently closed. The store is completely empty and there's a Going Out of Business sign in the window.

Have been buying school uniforms here for 3 years for my kids. The prices are better and friendly service. They carry many sizes. I recommended them to my friends too. read more

Uniform Outpost - Uniforms Near Me - Inglewood, California

Affordable prices, friendly service and they carry toddler sizes! David was incredibly kind to myself and 2 other customers who were shopping. I came here because he had uniforms in toddler sizes (2T & 3T) which were very affordable. The pants were $10.99, tops were $6.99 and dresses were $10.99. He carries scrubs, makes keys for $.99 and undershirts starting at a size 1. Also they are open on Sunday but close early (6pm I believe). I got 1 weeks worth of uniforms but will be back soon for more. read more

Love this place. So many selections for girls and boys uniform. I was able to find dresses/ rompers for my daughter. Definitely coming back next year. Customer service was excellent! read more

Very reasonable prices and the man helping us is very humble. I'm guessing the owner of the place. Mom and pop business. Helpful and nice. Always come here for any uniforms I need for work or my kids school! read more

I've been buying my son's school uniforms from David for five years and counting. David is an amazing man. He has great communication and it's always a pleasure to talk with him. His prices are very reasonable too. read more

Love to come here for the best deals. Wow! Save $$$. Anyone looking for school uniforms, this is the place. Worth the 2 hour drive. Coming back here again! read more