Grab your milk and mats kids, I've got a story to tell. Pics included! My wife visited this…read morebusiness on 12/26/2018 to purchase uniforms for our three year old daughter. My wife was accompanied by her 27 yr old sister. After my daughter tried on a few uniforms, my wife asked the only guy working about the return policy. The guy, possibly manager or owner, says that they accept returns and exchanges. My wife then asked a second time, as there was a language barrier between her and the Asian manager/owner, if she could return the uniforms if necessary. The manager again says they accept returns for refunds and exchanges. My wife's sister also heard him say that the business accepts returns and also does exchanges. My wife proceeded to purchase $180 worth of uniforms. We decided on the same evening that we did not need all of the uniforms purchased and my wife returned to the store the next day (12/27/18) to return the extra uniforms. To her surprise the same guy tells her they only do exchanges only. Today, January 4, 2019, I gave the business a call. I explain everything that occurred previously with my wife's attempt to return the clothes. An Asian guy answers and keeps reiterating "exchange only" and refuses to listen to what I had to say. I then go to the business' Yelp page after my brother finds on their website that there is a return policy. On the page, there is a link to the business' website. I click the link and taken to the website which has link at the bottom of the page indicating the return policy of "within 14 days for full refund of the purchase price" (see Exhibit 1). Next i call the business back and the guy working won't listen nor allow me to walk him through how i found the return policy on his own website. He tells me he needs to talk with the owner and asks me to call back in 15 minutes. I call back, 16 minutes later, and the guy says he only does exchanges and that he has a customer. He asks me to call back and he'll talk with the owner. I refuse to call back and simply ask for the owner's number. He refuses to give the number after my asking more than 5 times. When he realizes I'm not hanging up until i get the owner's number, he hangs up on me. I then proceed to handle this in person. I arrive at the shop and he again tries to tell me they don't do returns. At some point he says "we usually don't do returns." Usually not meaning never indicates you do returns. I then show the guy on my phone that his website shows a return policy. He then tries to tell me someone else wrote that on his website. He takes a picture of the policy and then attempts to contact the owner who doesn't answer. He says he will talk with him and for me to come in tomorrow and see what the owner has decided. The owner would not be present. Because I'm obviously dealing with a liar and i generally don't trust people, i took screenshots of the process by which i got to the return policy (see photos). I suspected that instead of contacting the owner, he was contacting his web developer to remove the policy. Sure enough, the return policy had been altered to now reflect exchange only (Exhibit 2). I immediately call back and he says he spoke with the owner and tells me to come back i for the return. At this point, i don't want to give the business any money and bring in the full purchase for return. The guy tells me i can only return the partial pieces i brought in earlier today. I tell him that his return policy does not dictate what i can return. He then tells me he was only authorized to accept the partial return which was $69.30. Next he tells me he can't give me $69.30 because the $6 in taxes included in that amount had already been paid. He also deducted $3 for the credit card vendor fees which is not my responsibility. While this business has not honored their own return policy, i have found my life's calling. My mission and passion in life is now to find any and every website in the bowels of the internet and tell this wonderful tale of my misfortune. I'll start with the BBB. I hope that the $110 worth of money you swindled is worth the lack of money I hope this review draws away from your business. Customers have options as close as one block away on Market Street. Enjoy your 2019 and any karma you receive as a result of bad business practices. Have a bless day!

Business appears to be permanently closed. The store is completely empty and there's a Going Out of…read moreBusiness sign in the window.

Terrible customer service. My first time here and needed help. I was not helped and ignored.read more

The staff were condescending. The wrong color shirt was…read moresold to our family, and the the store did not accept responsibility for the error.

I had to get a uniform tailored here twice. The owner and operators were incredibly friendly and…read morehelpful. They even helped me with a rush order I needed last minute I wholeheartedly recommend this business for all tailoring and uniform needs.

Walked in and walked right back out in less than two minutes. That's how bad the customer service…read morewas. I walked in and said hello, and was immediately met with a rude, "Yes?! What are you looking for?" No welcome, no courtesy, no basic customer service. I believe the person was the owner, an older bald gentleman. I asked for women's pants, and apparently there are basically zero options for women. He went to the back, grabbed one pair, and said, "Here, this is all we got." That was it. Nothing displayed, no options to browse, and absolutely no effort to help. It's honestly impressive how quickly a business can lose a potential customer. People walk into stores because they want to spend their money not because they're asking for a favor. If you're going to run a retail business, basic respect and customer service should be a given. I left with my money still in my pocket, and based on this experience, I have no reason to come back

Next time dont only post on your door if you will be closed. Update on search engines too. This is…read morethe second time I'm driving to your store and when I checked on google it showed open. Time and gas wasted

DON'T buy the uniform. Make sure you know exact sizing if…read moreyou do and make sure YOU ask to physically feel and hold clothing for sizing and material quality. Be prepared to feel uncomfortable inside the locked facility.

Great service and very attentive. The owners are great and friendly, and they have a good selection…read moreof uniforms and products. I definitely recommend them.

Great service, great products and super quick turnaround time…read more Very happy with my purchase and overall experience Highly recommend

I was in need of some new coveralls for frequent it yourself work (automotive, etc). As my current…read morecoveralls were a*& out and have reached its end of life (check out the posted picture). I was going to order some new ones from Amazon, Jcpenney, Walmart, etc, for $45 on up. But moms told me about this ACM & Sons place where she used to get her work uniforms before she retired. I passed by this place about a billion times. Never thought to go in and check their selection. Finally I called and asked about their prices. I talked to a female employee.. she told me that the prices range from $15 to $40 something for new and used coveralls. So I went to check the place out Yesterday. Parked in the rear, blocking some business driveway. As there is limited parking. Once I walked into ACM & Sons, I was greeted by a young man. I asked him about their coveralls. He asked for my waist size. Then showed me all the coveralls in my size. I tried them on, over my clothes. They fit perfectly. Bought a few used ones. Since they looked new and clean. Paid only $15 for each coveralls. That was a steal. The only issue with this place is parking. But I won't take a star off. Because this business deserves a perfect rating for great service, affordable prices, huge selection, and quality product.

This is the best uniform service you'll find in LA. Great prices and great service. DO NOT sign a…read morecontract with any of the uniform companies they are all scammers.

Michelle is the reason I keep coming back to this store and not buying my scrubs online! Her…read morepersonality is so genuine and she truly understands the importance of comfort in scrubs. She gives good advice on any uniform. The best part is there is free stickers at checkout which make my experience here so fun! This place is so clean, and has such a good variety of scrub options (there's also a student discount too) Highly recommend coming here, since they can always order your size and color if they don't have it in stock!

They have a huge selection, they're very professional and I love how awesome it is to work with…read morethem. Definitely will return.

The crew at T-shirts Warehouse does it again! Five star service and delivery. Once again I hired…read moresomeone on fiverr.com for $5 plus fees of $3.50 to create a digital DST file for embroidery. The crew here did the rest. Big thumbs up.

They produce excellent gear!!! Never disappointed. Even the most detailed request was done exactly…read moreas requested. Fast turn around.

Ghetto. Ghetto. But decent prices. Not great. Owners ain't…read morethe nicest people. BUT seeing how their customers treat them, they're just reciprocating Be nice and people will be nice to you. Easy logic.

This is a large building with a vast quantity of items in all sizes…read more They have sweat shirts / pull overs zippered hoodies, sweat pants t shirts and school uniforms for boys and girls in sizes up to 6th grade it looked like. They had a BIG AND TALL SECTION as well. The prices to me did not offer that much of a savings , hoodies being 28$ dollars.