I give the employees 5 Star because of their great customer service I went down there on a Sunday afternoon and customer service was amazing however it will be a 10 star review if the store would have AC the poor employees were working on a 90 degree summer afternoon with no AC the store would be way better if the AC unit would be available for the employee and customer if I was the owner I would fix it asap !!! Amazing employees please help them by fixing the AC unit asap . read more

Store manager Derrick, I respect you truthfully he assisted me and my sister I was coming it to buy my daughter school shoes, and he didn't sweat or hesitate to make sure we were accompanied with great service and that's what I love he order my shoes that wasn't in stock, I've been to a lot of sheikh and something in me was like let's go here and I'm glade I did thank you! read more

It's not the store, it's the shoes and the warranty. $200.00 for a pair of shoes that in 3 months or so the soles started peeling off! I don't have my receipt so they won't honor their warranty!! I sent all of the pictures they requested and the claim was denied because of no receipt. The store I bought them from said they don have the receipt in their system after 24 hours! lie. There are other companies that take care of their manufacturing defects to the customers satisfaction. Reconsider buying this brand is all I can say. read more

This company is piss poor for having their employees work in this HOT ass store!!!! Unacceptable. It also makes it miserable to shop in this store with no A/C. And a tiny fan that isn't circulating no air makes matters worst. They need AIR CONDITIONER ASAP. read more

Staff was super helpful. 5 stars for customer service but 0 stars because it is too hot in there. It was significantly cooler right outside the store in the mall but when you walk in the store it's like a sauna. read more

Great staff, they are super cool people. Sheikh needs to do better and take care of their employees store is hot asf feels like the heaters on. read more

It's hot asf in the store what's up with the ac staff is super kool but the store is too damn hot come on now fix the ac it's so hot u are going to lose business money will walk right out the door read more

Shout out to store employee Raymond French for providing excellent customer service. I came in to retrieve an online order; part of the order was incomplete..however Raymond was very resourceful in making sure that my order was fulfilled...Thank you! read more

Please get the air fix, the air conditioner is broke at this store. You cannot breathe in this store... I refuse to but shoes at a place that I am uncomfortable to shop. read more

Me and my family had a great experience, especially my daughter she had to make sure me and her had the same shoes. I love they sale and the customer service Johnnie Jr was cool. read more

0 stars NEEDS to be an option especially for this store. I was quoted a 24 hour pick up for an online order to be picked up in store and waited OVER a week and a half for it. I contacted customer service and the store several times and was never given any information. They literally told me we can't tell you where the shoes are just that they are going to come. There was nothing they could do to help. What is that??! When I finally was able to receive some kind of tracking confirmation after NOBODY there could assist me, the manager lied and told me it still wasn't there. I showed him my phone to show the shipping and tracking information that showed the item was in their possession and he tried to take my phone to the back room to "look". I knew something was fishy about it so I said no, write down the information you need from my email and go check again. He came back and said no we don't have it. I called up customer service and had them ready to go when all of a sudden he magically found my package. I'm positive he was trying to take my phone to do something with the email. They were trying to keep my shoes, either for themselves or to sell at the store since I had to get them shipped there. SKETCHY PLACE, NO CUSTOMER SERVICE SKILLS, NO PROFESSIONALISM. SAVE YOURSELF THE HEADACHE AND PROBLEMS AND SHOP ANYWHERE ELSE!!!! read more

I'm not surprised this place is rated at 3 star should be less... really rude staff, they don't seem to care about customers. Also not sure why they are so defensive when Shiekh throws an in store raffle...the point is for people to win...the shoes aren't meant to stay in the stockroom or go to employees. Miguel was particularly rude (if that's his real name; he refused to give me his name something that should be enforced at any company. When I came another employee was coughing into his hands; no sanitizing no nothing. Spot is a health Hazzard...i wouldn't drive 30 minutes to come here again just unfortunate stores in South Bay are closed. This store looked run down and they were bumping rap music which I don't mind but I walked in with my 3 year old daughter. Very unprofessional read more

Shiekh Shoes - Shoe Stores Near Me - Carson, California

I haven't been in to a Shiekh Shoes in a long time. My sister birthday is coming up and I saw that they had a few pair of shoes on sale and said to myself I should get them now. There was a guy at the register who was helping a gentleman and two females behind him they looked at me and didn't ask if I need any assistance or anything. I walked out I didn't like the vibe of the store and a sale walked out read more

If your leaving with a bag it's obvious your happy with your selection....LOL Well, every time I've shopped here I'm ALWAYS greeted immediately. That is a huge plus in my book!! The customer service here is awesome and I believe the employees here actually like their job...if they don't they're great actors/actress...Hahahaha!! I say that because working with shoes is annoying (yeah, I used to do that)...lots of styles, sizes, and colors to remember. Shout out to Walter for making my sons day, he was so happy with the option that was given to him, he keeps taking the shoes out of the box staring at them...LOL, that's a 7 year old for you. We will be back! :) read more

Shiekh Shoes - Shoe Stores Near Me - Carson, California

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The staff are knowledgable and friendly--not pushy at all. It really made the recent (impulsive) shopping experiences relaxed and enjoyable. I'm a huge basketball fan and casual sneakerhead. I will be coming back! Can't quite give it 5-stars because they don't have all the releases that other stores seem to get (i.e. Kobe IXs). read more

My friends and I went in to check out some vans, the woman helping us was a pregnant latina woman and was nothing but rude. she gave is a dirty white display van and when i asked for another shoe, same size, that was cleaner she caught a huge attitude, and her customer service was disrespectful, she kept rolling her eyes at us anytime i asked her for assistance. When i told her that i currently work at Shiekh, she continued to be rude, she said there weren't any sizes when there were. All and all it was very unwelcoming, I would never shop there again, we only went because it was closer, don't shop at this Shiekh its not worth it. read more

My son asked for a 10.5 shoe using his Christmas shopping money. He really liked these shoes and wanted them to last a little longer. The cashier checked each shoe at the register and my son trusted him. He wondered why the shoes were hurting his feet when he wore them for a field trip yesterday. Come to find out they gave him a size 9.5. Wasted money and my 12 year old son is bummed that he lost some of his Christmas money. He ended up giving his shoes to a friend of his, who was happy to get a semi-new pair of shoes, and his parents bought him another pair so that he didn't lose his Christmas money. read more

I buy a lot of shoes for my family here but today I had the worst customer service. I bought the shoes anyway, but the guy helping me didn't even look me in the eye, or say a word to me. I said "thanks man" after he gave me my receipt, and he had no response. That's my last time goin' there for sure. Lame staff. read more

Purchased several shoes earlier from the store for the first time. The store employee Niko was extremely wonderful. I was there for a while and he was able to do a great job of answering all of my questions while expeditiously attending to the other customers. He was by himself on the floor for around 20 mins and no one was kept waiting the whole time. He is probably the reason I bought so many pairs of shoes. Side note: while I was purchasing my shoes I found it slightly rude and very tacky that two employees were standing directly next to me (one to my left and the other behind the counter behind Niko) having a conversation the ENTIRE time Niko was trying to ring me up about how they thought the shoes I just bought were ugly. One of them had just come in while off asking for the exact pair of shoes I was buying ( I got the last pair) so I felt as if they were trying to discourage me from purchasing the product because of that. Niko handled it very professionally but both of those ladies were extremely tacky and unprofessional. Niko receives a 5 star review, he was attentive, quick and nice. Shopping with a toddler is never easy; he didn't get irritated that I tried on like 16 different shoes for me and my child. He wasn't an annoying sales person trying to get me to buy product. He was respectful and never ignored any customer even when it became slightly busy. Due to those other employees three stars for the experience. Cant believe how unprofessional they were. read more

Horrible customer service. If the shoes are final sale, the employee should tell the customer it's final sale or at least write it on the receipt. They don't know how to communicate with people. I know because I used to work in customer service. Go to Footaction across or Nike.com! Those stores are legit! read more

Uhhhh. "Can I help ya?" No thank you. It takes these employees 10 mins to ask you if they can help you. Or even say "hello". And when they do help you it's like pulling teeth. They are all on their iPhones texting or talking about things that shouldn't be written on Yelp. I'm going to the Shiekh at Del Amo from now on. read more

There was an employee named Hugo that had a positive attitude and had great service .

I absolutely love shopping here. Everyone is really kind and helpful when I'm shopping. They have the cutest workout clothes for girls one of my favorite staff members is Marleni always helps me choose the latest trend in workout clothes and shoes. The Shiekh in the valley sucks that why I drive all the way to this store because it's always clean and people are kind. And they have bomb cookies next door :) read more

I just wanna start by saying that Assistant Manager Erick is the most patient salesman!! Long story short, I went in for a boot exchange from a Xmas gift I had received. The Cerritos store (in Cerritos mall) had told me they would call and set aside the shoes for me here at the Pavilion Mall location.....which they had not. After trying on boot after boot, this Cinderella had not found the right shoe available!!! After trying about 5 pairs, I felt bad for Erick going back and forth checking on my boot size. He never showed any annoyed or frustrated emotion with my husband and I. After a few more tries and different styles, I had no luck. I had given up!! Erick came back with a pair I had liked prior and said to give it a chance, even though I knew they would not fit. To my surprise, they fit just perfect!!!! Erick even acknowledged a 10% discount for our boot mission and trouble in finding the right pair!! He's the best!! I wish I could give him 10stars!! Thanks again Erick for all your help & patience!!!!!!! read more

Alejandro M. customer service was great. Need to hire more people like him. Liked his service he was very helpful. Finding the right shoes was easy with his help ! read more

Love the shoes. Dislike the customer service. I came in yesterday to get matching Jordans for my son and I. The guy with the dreads that had blonde tips was rude as can be. Gave me attitude when I asked him to look for my size and refused to call other store for my son's size. The sweet girl that rang me up was awesome. I don't remember her name, but I know she was Hispanic and about 20 years old with a son. I'm now going to lakewood malls Shiekh store to get the shoes. I wont be returning to carson because of that rude employee. read more