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    Boost Mobile

    5.0 (1 review)
    Closed 12:00 pm - 5:00 PM

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    11 months ago

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    NetWalk

    NetWalk

    1.0
    (1 review)

    Eek! Methinks not…read more You know something isn't right when the person you are talking to has to put you on hold for a minute to grab a pen and paper. You know it's not good when the person says they cannot help you and someone should get back to you within 24 hours. It is very not good when no one calls you back. You know it's bad when you call during normal business hours and no one picks up. It is even worse when you try throughout the day and no one picks up and there is no answering machine system. You know it's really bad when you finally get through and the person over the phone is asking you what company are you calling for, netwalk or another company. You know it's going from bad to worse when you are told that any help the company gives you will be charged for as a consulting fee. You know it's a sham when the IT guy is recommending an inferior FTP client that costs $60 when FileZilla is better and free. You know it's disturbing when you can call up and get info on your company (and access to your webpage files / servers) without verifying any information on who I was. You know when it's ironic when a hosting company has broken image files on their on website and hasn't been updated in years. You know when the company is a joke when they are advertising Windows 2000 servers with a total space of 2 terabytes and 1 gigabyte of RAM. The technology their using is over 15 years old and could not compete with my laptop. And you know when it is time to switch hosting companies when you see they have a D- rating with the Better Business Bureau for overcharging customers, ignoring their requests, and not even answering the complaint.

    Breezeline

    Breezeline

    1.6
    (187 reviews)

    Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

    Breezeline services are very poor. They keep sending technicians on top of technicians without any…read moreoutcome. If you try to contact them via customer support, they leave the chat in the middle of the conversation without resolving your issues. I have to be on with them literally every week trying to figure out why my internet connection is so poor. Its a different answer every single time - your modem needs to be replaced, your area has a outage, our wires were cut, you need an extender, you DONT need an extender, your plan needs to be changed, etc etc . This clearly shows their inexperience. I am surprised they are still in business and have customers. I would rate -5 stars if I could. Your technician told me on May 26th that she would ship me a new modem because I had internet connectivity issues. On June 6th, I again reached out to the customer support for internet connectivity and they said that no modem was shipped and they dont see any such request on my account. I mean, seriously, are we a joke to you guys ?

    Boost Mobile - mobilephones - Updated June 2026

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