Called the office and talked to a women named Connie…read more Had some questions on a telephone system we did not purchase from them. Connie, was more than helpful, 20 minutes on the phone and didn't charge, and helped us save a lot of aggravation. What a nice thing to do for a non customer. Guess who's phone number is now in our Vendor File Now! 614-890-8888

From the owner: Capital Communication Concepts is a full-service telecommunications company, specializing in…read moreinstalling systems, and data and computer networks. Established in 1997, the firm designs, installs and maintains voice, data, video and telecommunications systems. It provides support services for various Avaya Communication Systems products, such as Merlin, Partner, Legend, Magix, Definity and voice mail Internet protocol systems. The firm s staff includes engineers, technicians, installers, splicers, and apprentices that are certified by the Bell System, AT&T, Lucent Technologies, Avaya and BICSI Corporations.

I was looking for EIS to do some additional work for me and noticed that my last review shows San…read moreFrancisco, CA. whereas it should have been New Albany, OH. So I'm relisting it. Brian of EIS was able to get my Internet circuit running at full speed. I have a 1000 Mbps internet circuit from AT&T. I was getting less than 100 Mbps download/upload, now I'm getting about 900 Mbps. His pricing is the best I've found.

Brian was able to get my Internet circuit running at full speed. I have a 1000 Mbps circuit from…read moreAT&T. I was getting less than 100 Mbps download, now I'm getting about 900 Mbps. His pricing is the best I've found.

Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

Horrible customer service...Nutjobs.......My whole life never filled out a complaint form and have…read morebeen in customer service for years ...Thursday night 20 min before closing trying to get a SIM card replacement since my new phone did not work. Nobody wanted to find a solution by calling corp. Nobody was in the store....The Delaware store was 5 stars...Avoid this tuttle store in Dublin...If my phone worked I would of recorded this...and they knew we have been customers over 10 years. If you are an owner of this store you need a recording on at all times. The second lady that just wanted to state we have to close is a serious liability.......

I just needed internet services. I have had the service for over a year now. Started out great and…read morethe monthly charge was good. But the services started going downhill. I could not get online or I could get online but could not get into my apps such as my banking app. Then they started charging me more without notice till I was paying $100 a month for pretty much no service. It is hard to get a hold of them. I cancelled today and for that offense I have an extra $100 in fees tacked onto my final bill. Biggest rip off I have ever seen. Stay away from this company. Thought Spectrum was bad until I had the misfortune to start with this company.

This review is for our technician Nolan, not frontier as a whole. Nolan was the first person to…read morecome out and give us a plan for our fiber WiFi and he was extremely knowledgeable and helpful. After this frontier sent out people to do tunnelling for the fiber to be run through (which we later found out was done incorrectly) and explained that after this was done someone else would come by to actually install the internet. After two weeks we had an appointment that canceled on us and then another one a week later that also cancelled on us so we were willing to give it one last shot before switching to another provider. Nolan ended up being our technician that was assigned to us this time and he went above and beyond to make sure everything would be installed correctly! During this process the frontier customer service was a nightmare to deal with, but if you're looking to get WiFi from frontier ask for Nolan because he will make sure the job gets done.