I am a veriaon customer & thry havr always been fine with me! Although the automated voice can be…read morequite irritating when they do not put you through to the department you asked to speak to!

Really poor service. Signed in and was "next"in line. Waited 30 minutes with no one even…read moreacknowledging our presence. We were the only customers waiting in the store. One other customer was talking to a rep. 3 employees were more interested in closing the store than waiting on us. 7 pm came around and they closed. We never got helped and left as they locked the doors.

The biggest complaint I had was when you sign in they ask you what you are there for. I only needed…read moreto return an older piece of equipment we replaced. That didn't seem to matter so why ask. I was fourth in line and still took an hour and a half because people were there with phones that needed help because the phones are smarter than us users. They should have one person out of 6 or 8 just for returns and the line would go much faster. Took me 5 minutes once my name came up. Ridiculous system.

Wish I could leave zero stars. Called Customer Service (CS)…read moreto speak about grievances, I turned on my call recording, she heard it notifying her of this (I had surgery a week ago and can only use one arm, unable to type notes). I took over my 82 year old grandparent's account a month ago (beginning of March). I changed all of the info to match my contact, the bills come to me, everything. The CS rep refused to speak with me, mockingly asked if I changed account info today, was arguing with me; I asked her to stop interrupting me, telling her that I needed to express my concern so I could be assisted properly. She hung up on me. I went online to see if I could downgrade services; redirected to their awful CS phone line (833.949.0036). Left this on their site: 1. Terrible "why wasn't this helpful options" - three choices that do not encompass legitimate concerns. "it wasn't what I searched for", "it was confusing" (seriously?), "it has inaccurate or incorrect info". 2. Making it impossible to downgrade services - upgrade and give you money, no problem - do something about abhorrent scams on seniors being charged $400.00 a month for internet, home phone that they haven't had in 10 years, and TV; which includes a DVR they have no idea how to use, and receivers/cable boxes in bedrooms that no one lives in (who are hard of hearing and cannot advocate for themselves), no can do. 3. Corporate greed at its finest, on such a disgusting level.

Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

-Super slow. - Need to talk with agent every week for…read moretroubleshoot. - Come easily to grab your money and providing poorest service. - Force costumers to change their router and modiums with high monthly charge. - Hour or two hours wait time if you need to cancel service. - Better not to connect. Always be aware with them. -Zero rating from me

AT&T internet service (to be polite) stinks. They sent…read moreletters to us to us saying we had to upgrade to fiber or they would cancel us. So, on two separate occasions, we waited around for them to come and upgrade us and both times they got here and said they couldn't do it. Why? Because they didn't have fiber available in our area. So we called AT&T and they explained that we were on a hold list and would not be terminated. This was several weeks ago. This morning, without warning, we are without service because they terminated us. When we called and found this out we said we'll have to find a different service. They said "you do what's best for you." We aren't even sure we can be reinstated. Nice. No internet.

You will not get the speed you pay for. Experienced several outages and wifi would often only work…read moreintermittently. Stayed on the phone all the time with customer service which I think is from an overseas call center, always a foreigner. Service request are always slow with a 4 hour window for arrival. You pay cheap prices and that's what you get, and cheap product.

Honest, very competitively priced, and been in business for over 30 years. Old school, no website…read morebut the service speaks for itself.

From the owner: Satellite Video Products has served the central Ohio area sInce 1983. We provide customer education…read moreand site visits prior to installation. Authorized residential and commercial dealer.

Went to further locations across town for the past few years because of how horrible the service…read morewas here. Thought I would give it another whirl, hoping something had changed. Nope. Still absolutely unable/unwilling to do their job or supply good customer service.

I was having difficulty pairing an Apple iPhone and Watch. I was assisted thru the process by…read moreGabreal Alahmad at the Perimeter Dr location. Gabreal was professional and thorough. I now have flawless function with my Watch. Gabreal also reviewed my data plan and adjusted it to better suit my use and wallet. Thanks Gabreal!