DO NOT GO HERE! GO TO CPR ON HUDSON!
I went to David at iFixx about 20 days ago, to fix my iPhone 5 screen. It has been a terrible experience from the get go.
He said it would be done in an hour. I come back 2 hours later - not done.
Finally he says its finished, but the screen does not work at all... he insists "it has to be restored" which I specifically asked if it would before hand, and he said No, which was him blatantly lying to my face.
So I go home to Restore the phone - it does not work. So now I have to make a 3rd trip back to his store (which is not close to me by any means, but I wanted to support an independent business rather than pay Apple a huge corporation)..... I get back to his store, instead of immediately handling me as I was there first and should've been his 1st priority being that he LIED and DIDNT fix my phone that I paid him to.... So I sit there for about 45min, as he is messing with my phone, he begins to update the OS firmware, another thing I STRONGLY STRONGLY emphasized I did NOT want him to do. I have to wait an additional 30min for him to reverse that damage.
When he was done he just said "Here ya go" and didn't bother to actually test the camera, speakers, or anything to ensure they worked.
So about 7 days later, I start to notice the top corner of the screen is not secured, and is coming off. Then I notice he also did not tighten the Screws at the bottom, and soon my phone would not charge unless I pressed the screen back into place from where it had loosened.
So now the screen is loosening by the day. I was out of town, and decided I'd wait to have David redeem himself. So I get back in to town, and pull my phone out of my pocket and it is completely broken. The screen is cracked from flexing, in 1 crack along the bottom where the slider would go.
Now mind you, I have broken MANY iPhones in my day. ANYONE that has, can tell you that if just a small crack, you can deal with it and the screen will still be functional. Not this time tho, because David used a very cheap replacement glass (you can buy the same glass and kit for $50 online).
So I contact David through FaceBook - he completely ignores me.
I call him out for ignoring me explaining that it is highly unprofessional to produce low quality work and on top of that disrespect your customer by ignoring them.
After a range of excuses, and very poor attempts at lying, David explains that he will not help me because "He didn't appreciate how I was coming at him".... if you look at his YELP or other reviews, you will see ALL of this is a common occurrence.
He is a somewhat friendly guy, but a VERY poor business men. Liar, Rude, does NOT stand behind his work or final products.
I was VERY happy to go spend my money elsewhere today, and even tipped the guys at CPR $20 for a job well done as I let them know the story of what brought me to them.
I strongly recommend you avoid David and iFixx, and take your phone to a professional interested in providing a quality service - not some jerk who's interested in making money anyway he can even if that means lying.
UPDATE - After fixing my phone, the people at CPR made sure to let me know that the reason my battery had been acting funny, was because David has actually stolen the cover, swell as other screws, which is why the screen was coming off. Big surprise! read more