So thankful and impressed with Joseph who went beyond and above to get to me to fix my heating…read moreissue during the biggest winter storm at a level 3. I am so grateful and thankful. I have heat and he was courteous and pleasant. Thank you Joseph.*****

Refrigerator Repair**** This company is in the midst of joining another company. Communication was…read moresimple enough as they have a call service. The customer service rep selected the wrong date. Easy fix as the owner still fit me in on the date I requested just a different time. Two techs came to my home. They took precautions to not damage any items in my home. Gave my wife and I a few options since our compressor was still under warranty. Parts ordered. Communicated with me. Time for repair and they showed up on time. Compressor was replaced. Fridge started cooling Woke up next day and the freezer wasn't working. I sent a text. Owner responded quickly and scheduled a follow up. They came out again. About an hour later and my freezer seems to be cooling down. They didn't even ask about a return service call payment. Currently it seems to be working. There were scheduling issues that were resolved. Initial repair didn't do the job but they were very friendly and seemed to want to resolve it quickly. I will probably use them again if needed but not sure I would recommend until after the merger is complete. Since this review was written the freezer didn't properly cool. I contacted the owner. They came out quickly. After talking with him I realized he is a very respectful man. He had no intentions of ripping me off. He genuinely felt bad that the unit wasn't working properly. This was just an unusual diagnosis. Everything checks out as working. LG has an app to get service codes. That checked out. They made a total of 4 trips to my home. He offered my money back. I asked for half as he did have a lot of time invested. Wrote me a check. I'm very happy with the customer service. I'm not thrilled my fridge was part of a class action lawsuit. Even though customer service was impeccable I am keeping my 3 star review. I still think the tech should have checked the main motherboard

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

Quick reply time, service was fast and now my dryer is fixed. Very happy with S&K, we will…read moredefinitely use them again in future.

Liberty Appliance Service is absolutely fantastic! I highly recommend them to service your…read moreappliances. I called them to repair my dryer because it stopped working. The belt had broken on the drum where it wouldn't turn. Jamie was the technician who came out to fix it and he replaced the broken belt, the rollers, and the pulley system. I then sprung on him while he was here that my washer was acting up and he did a quick look at it and ran a quick diagnostic on it because he had other service calls after me and couldn't dive deeper into it. He got the office to call me to set up an appointment for later in the week so he could have time to dive deeper to find out what was going on with it. It turned out I needed to have the main board replaced and they ordered that. He came back and replaced the board and ran tests to make sure the board and washer functioned properly. So, I will test it out on my next wash day but I feel confident that it will be working properly the next time I wash. Jamie was very knowledgeable when it came to diagnosing and fixing both my washer and dryer and he was very nice. The office is very nice, too. They kept me up to date on everything and always called me when Jamie was on his way. Definitely 5 stars!!

Wall oven had an electronic door lock glitch. A tech named…read moreJamie came out and found the problem and pointed out the unsatisfactory installation done by whoever did installs for Big Sandy Stupid Store ( they suck) three or so years ago. Took a few days to get a new part (weekend). As soon as the part arrived, Jamie came out and installed and tested it. Very courteous and PROFESSIONAL. Cost was a little south of $500 which I thought was reasonable.

Service is not good Appliance selection is horrible…read more Value is bad. Staff watching me walk around and never acknowledge me at all

You can definitely fell this is "discounted" furniture, so don't set your standards too high here…read more But it's fine for what it is.

Discounts, selections and great customer service…read more For a kitchen upgrade we decided to add an 84" tall appliance garage with roll out shelves for all those cumbersome countertop accessories. Matching 17y/o cabinets was beyond easy. Custom cabinet maker or re-face everything to match. Oh No! Staff member took our phone call and found what we were looking for in a cheaper option. Still ALL WOOD! Not that particle board stuff they do not carry. We went in 2 days later and immediately shown to 3 in stock. She cut open boxes until she found one without any imperfections. Paid for it. Offered a military discount. Now we have 3 weeks for the contractor to pick it up. Ordered the roll out shelves. It's going to be a fine appliance garage. If you don't at least walk through the store to see the savings they offer, you will be doing yourself a disservice. #UpCloseSavor XP

I bought $500 worth of flooring at West Broadway St Columbus OH store. I bought reducer strips…read morealso. They would not let me return reducer strips. Not a good place to buy stuff if you ever need to return anything

What a fantastic repair experience. Joe is enthusiastic, knowledgeable, and cordial. And quick…read more Happy to have called him this time and though I won't look forward to needing to call him again, I won't think twice when the next time comes.

From the owner: A Hometown Appliance Service provides outstanding Columbus, OH Appliance Repair services. We can…read morerepair most large appliances and will do so in a timely manner. Please call us today.

My husband and I shopped at Menards today for a large order. Not only did we get everything we…read moreneeded for a better price than we could get anywhere else, but we commented to each other multiple times how friendly and helpful the staff were that we interacted with. The standout, though, was Drew without question. He went above and beyond typical customer service to make our lives easier and leave us with an overwhelmingly positive experience. Menards is much further from us than other home improvement stores but I would absolutely go out of my way to come back based on our experience with Drew.

The place is horrible I've listened to the manager standing around and talk about what's not…read moregetting done and I didn't hear him talk about a solution I heard him talk about people aren't coming in but I didn't hear a solution it's horrible I will not come back ever

When I walked in the guy was on the phone talking to his daughter which I understand but I was a…read morecustomer prices are marked if you're looking for used appliances for a rental property or second home or whatever it's okay place to go to they do deliver $50 for delivery and they do bargain

Update: The sister location in Reynoldsburg heard what happened and came to our rescue! Thank you…read moreguys for coming to check the old refrigerator. After finding out it was bad they setup an appointment to drop off a new refrigerator. Works perfectly. Thank you so much. My family and I are so grateful! Old review: I did Acima buy now pay later option. We brought our appliances home, first refrigerator was bad so we drove it back to them a few days later. Second refrigerator was bad so we called and expected for them to think "well this is the second refrigerator maybe I should go myself to fix". No, the owner, the older man got on the phone and spoke to us like we were crap. My husband stayed calm. The old man yelled and yelled "maybe it's your house!! We are not going, you bring it back!!" And he hung up on us. What kind of customer service is that!? It's been two weeks. We haven't called back. We called Acima but now no one at the appliance store is answering Acima's calls. They don't want to fix it or they don't want us to return the item. So my family and I are living out of one cooler waiting for them to answer Acima so they can make right what they wronged. The younger guy is respectful but the older man is just rude and disrespectful. He speaks to his customers HORRIBLY. We would like to just get the refrigerator fixed or a third one or just cancel the entire order. We literally bought $3,000 worth of appliances and this is how they treat us. That's horrible business and so heartless of them to not care that they do things like this to families. It's just very disappointing. Maybe by the grace of God he'll feel bad because we just literally want a working refrigerator. That's it. We live 1 mile from their store.

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

Our fridge over the weekend can't keep temperature to make our food safe!…read moreSo first thing in Monday morning I call this company to setup service visit. They come in 3 hours and find out that our only 7+ YO Bosch appliance is not worth to be repaired. Thank you...

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.