My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

Quite expensive. Compare costs with other options. They did what I asked, for a very high price.read more

Best experience I've ever had with computer / electronic help! I brought 2 laptops in (my old one I…read morehad been using for several years) and my new one which wasn't working as well as I had hoped (however I could've just brought in my old one and gotten it upgraded there instead of getting a new laptop had I known about this place before.) I had them check & remove any viruses & malware / spyware from each computer as well as clear the old one and switch to a Linux based operating system. They also extracted my data from the old laptop and put it on the new one and then upgraded the RAM and overall storage capacity of the Old Laptop. I brought it in to them on a Monday evening and by Tuesday afternoon the next day it was done. The owner Saeed and his staff are very friendly as well. Very satisfied! Much more personal, custom and timely experience than a place like Microcenter. Highly recommend!

My fiance builds computers as a hobby, and I sometimes come with him as well as I love electronic…read morerestoration, and can find soldering supplies here as well as small scale electronic components This place is like a cross between RadioShack and Best Buy.

If you need computers and electronic supplies, this is the place to come to in Columbus. It is…read moretruly the supermarket of technology. There is a large and dedicated audiovisual section. You will also find a huge variety of gaming supplies. Office and Personal computing, cell phones, laptops, and tablets, and so much more. Need some kind of obscure cable or power supply for Home, office, or vehicle? They've probably got it. Do you need something for regular or 3-D printing? This is a good place to start. They have a lot of those things here too. Audiovisual presentation materials? They've got you covered. Robust website for searching out what you are looking for. Chances are you can either find what you need in the store or they can get it for you. Super helpful people at the customer service counter in the front of the store. You will note that there is a queue of customers in line to check out most times, but this line moves incredibly fast.

Ok, so it's snowing cats and dogs outside and wouldn't you know it... the good old computer fails…read moreto boot up. Having had the thing for 6 years I figured a funeral was in order, but before that I decided to see if anyone could resuscitate the old beast. Enter Computer Wizard... an at home operation of a young guy named Dale who is passionate about helping people just get back to their electronic social lives, or I have heard he even can help people create their own computer works of genius. Having no idea what the hell was wrong with my computer. It was WAY past my mere level one comprehension of any and all IT issues... I give Dale a call and he said, "Sure! Bring it over!" He was really professional had us sign a couple forms and explained his diagnostics process and then we were on our way. He in no way made us feel inferior or technologically unintelligent .. (although we probably are). Dale tries to stock up on parts during really good sales, which saves US money in the end, so he ended up installing a HUGE new Hard-drive to replace my failing old one for a fair amount and after diagnostics and all that jazz... my bill was cheaper than most repair places would charge. Also, he runs deals here and there (Like on YELP!), so keep an eye out. It may save you some extra dough. My computer was ready to go after a couple of days.. although I wasn't able to pick it up until the weekend, but it's working like new and he was able to save the 6 years of files I had on there from wedding pictures, to artwork files... to my music library! I HIGHLY RECOMMEND COMPUTER WIZARD!

Fast, friendly, efficient and reasonably priced computer services (mine was for a hardware and…read moresoftware transfer from one laptop to another). The job was done just right for me and I couldn't be happier.

Initially I was very impressed by their in-home service, and their explaining technical terms to me…read morein layperson's language. However, when I had followup questions several weeks later, and needed additional service, I left several messages with no response. When I happened to stop by their store because I had business next door, they apologized, gave me discount coupons if I were to refer a friend to them, and scheduled an inhome service appointment, thinking there could have been a communication snafu to begin with. They never came to this appointment, nor did they call to offer an explanation for delay or cancellation. I extended an opportunity to remedy situation, and apparently there was no need on their part to extend themselves to me as a customer with other commitments. I'll be looking for other resources to help me out.

I also had a very negative experience at PC Guys. I had hoped to support a local business, but that…read moreis clearly not an option with PC Guys. Rather than getting into all the gorey details, I'll just say that ths group is not customer focused at all, and they seem to resort to blaming the customer for their unprofessional practices. AVOID at all costs - make the driave to Microcenter, The Apple Store, or any other place.

They helped me fix my HP printer as it was not working properly. Their service charge is a bit…read morehigher than HP but I think it's worth it.

Cuvesk is one of the best company I have ever dealt with. Kumar is the best technician there. They…read morefixed my issue quickly and also gave me a followup call after 2 days. Impressed.