Abraham is humble and helpful! Replaced batteries in three iPhones and one charging port. Great…read morework for a great price. Highly recommend!

Great customer service and very good prices You will find…read moreeverything you need here Highly recommended!

Great place! I've been there twice and both gentlemen who waited on me were perfect gentleman and…read morewe're respectful and got my problem fixed. They have cell phones and jewelry and watches and purses and all kinds of products that you can buy. It's a great store to get your cell phones looked at and repaired. Good prices. I would recommend them highly.

From the owner: VIP Wireless is a cellphone shop with 20+ years of experience in Whitehall, OH. We provide fast,…read morereliable service for cellphone including phone damage parts. Most service are done in 20 minutes, with same-day based on your device problem. We offer SIM card activation, mobile top up, unlocked phone sales, cellphone accessories and Ria money transfer. If you're searching for cellphone service, VIP Wireless is your trusted local expert in whitehall,columbus ohio. Visit our store today and get fast, professional, and reliable device care

I want to thank Kevin W at the ATT store on Hamilton Road. My sister in law has an early stage of…read moredementia and has a hard time learning new skills. Kevin spent a lot of time helping her set up her new phone and answering her many questions. Thank you!

From the owner: AT&T, serving over 81 million wireless customersread more

I don't know why the reviews of this location. The few times I have been in there, I thought the…read morecustomer service was great. I had a billing issue and a connection problem at separate times and each time, the staff: Chris, the manager Adam ? ( I forgot his name ) and another fella took their time and fixed both problems. I never felt rushed. I felt like they wanted to fix the problem for me. I always left there with my problem fixed. I found them to be knowledgeable and friendly. When I need a new phone, IPad or accessories, I will definitely go to them. They are a corporate store. I highly recommend them. I have zero complaints. They are a nice asset to the neighborhood.

Extremely poor customer service. I had home 5G internet service for 2 years without issue. Recently…read moreI started experiencing ongoing intermittent outages. After literally hours on the phone with customer service, a service call that was set up incorrectly and had to be cancelled, and a trip to a corporate store where I was told they couldn't help, I have switched to T Mobile. During the process I was told that my area doesn't now qualify for Home 5G service. That tells me they have oversold, and this is most likely the reason for my issues to begin with. After being a loyal customer for 22 years I find it sad they have gone downhill so drastically. Two Verizon sales people even suggested I switch carriers. NOTE: this review is not for this specific store, but for Verizon service in general. Ali at the Tuttle Crossing location was actually most helpful. I'd be happy for this review to be copied to its correct location! Thanks!

Good customer service The repair my iphone 13 screen in…read moreless than half an hour I highly recommend this screen repair place

From the owner: Cell phone Screen repair store in Whitehall, Ohioread more

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

Failed at the most basics of the job. Had one associate ask me if I needed help, but he didnt sell…read morethe item/brand that I wanted so he needed to call the guy that did, who didn't show up for another 10 mins. I explained what I wanted and needed - a TV wall mount installation with hidden wires. I knew I needed the kit and the mounting which I said and he agreed. Except I didnt double check his work, my fault I shouldve known better, and he didnt include the wire concealment kit. Its now the night before my install and their foreign call center told me to go to the store and get one or reschedule the -install. All because some twenty-something couldnt be bothered to do an accurate job. Awful customer service from store to phone calls.

Went to my Verizon store and they were out of glass shields for my phone. They referred me to a…read moreplace in Gahanna somewhere that would have it. I searched something closer and found this place. Owner says he's been open for several years. It's next door to the Famous Footwear. He installed the glass shield last week and said the bubbles will subside in a few days. I waited a week and came back to show him that two small bubbles were still viewable. He took off the old one and put a brand new on on there. There were bubbles when I left but they are now gone. The shield I got covers more screen than the one from Verizon wireless and the owner is more friendly and personable that a Verizon rep. It looks like he does phone/tablet repairs and has several cases, screens, and accessories for your phone. I will be coming back in the fit for my cellular needs. It feels good to support small businesses during these trying times.

I went there because my iPhone had froze up. They were closing and I asked the guy who was closing…read moreup, what time they opened the next day. He told me and asked what was the problem I was having? I told him and showed him the phone. He fixed it right there standing at my car. i was ecstatic Because I needed my phone. I asked his name and thanked him for fixing my phone. What a blessing he was. I would go back and recommend others. He went above the call of duty! God is good all the time.