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    Verizon Authorized Retailer

    4.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    6 years ago

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    TechFix - We sell electronics

    TechFix

    3.0(4 reviews)
    6.6 mi

    So disappointed in this small business because I really wanted to have a good experience with them…read morebut sadly I didn't. My experience started off promising but went downhill from there. I took in my Apple MacBook Pro with a cracked screen. A blind man could clearly see the screen was cracked so no issue there. Fast forward three days later and they do not have the part, do not have the ability to get the part and can't fix the laptop. Fine, I'll come pick it up. They want to charge me a $75 diagnostic fee for something they DID NOT HAVE THE ABILITY TO FIX! Even the receipt says $0 diagnostic fee! I attached my receipt where it clearly says $0 so how they believe that I am going to let them get away with cheating me out of $75 is baffling. They bait you in with a guaranteed repair and when they can't deliver by no fault of yours they try to keep $75. He offered to reduce it to.$50. Um $50 for what sir? You lied and then did nothing. $50 for a lie, is that how much lies cost now? I'm disputing the charge with my bank and don't buy into whatever response this company makes regarding my review. They scammed me so they have to try to save face but believe nothing they say. RUN RUN FAR AWAY from Tech Fix or your hard earned money and your vulnerabilities will be taken advantage of.

    Trying to reach Drew to get my son's laptop back. I drove by & apparently they have gone out of…read morebusiness. Just trying to get my property back.

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    TechFix - Exterior view

    Exterior view

    TechFix
    TechFix

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    Best Buy - Columbus

    Best Buy - Columbus

    2.1(120 reviews)
    7.3 miEaston
    $$

    The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

    With Pokemon releases you never know if you're going to make it in time or if there will be enough…read moreto go around. After sitting outside for 30 min before open and then another 10 inside we found out they had nothing left by watching 4-5 people walk up to the counter to immediately leave with nothing in hand. A simple heads up for the line of "we have x amount of this and y amount of that" would go a long way in people possibly returning. Leaving a line there knowing you don't have enough for everyone and not communicating that is unprofessional.

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    Best Buy - Columbus
    Best Buy - Columbus - Looking for a camera not a TV‍

    Looking for a camera not a TV‍

    Best Buy - Columbus - One of the employees that refused to talk to there corporate office. Elane store manager had an associate call corporate

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    One of the employees that refused to talk to there corporate office. Elane store manager had an associate call corporate

    Verizon Authorized Retailer - mobilephones - Updated May 2026

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