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    Breezeline - 1 piece of equipment v. 2 saves space

    Breezeline

    (178 reviews)

    Northland

    Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

    Service is reliable but a bit pricey - especially if you've been a long-time customer. Breezeline…read morepricing does nothing to recognize the loyalty of long-time customers and actually encourages you to cancel in order to obtain more favorable pricing. Quality of customer service is good but all technical support is based off-shore so there is sometimes a bit of a language barrier.

    Frontier Internet

    Frontier Internet

    (2 reviews)

    I just needed internet services. I have had the service for over a year now. Started out great and…read morethe monthly charge was good. But the services started going downhill. I could not get online or I could get online but could not get into my apps such as my banking app. Then they started charging me more without notice till I was paying $100 a month for pretty much no service. It is hard to get a hold of them. I cancelled today and for that offense I have an extra $100 in fees tacked onto my final bill. Biggest rip off I have ever seen. Stay away from this company. Thought Spectrum was bad until I had the misfortune to start with this company.

    This review is for our technician Nolan, not frontier as a whole. Nolan was the first person to…read morecome out and give us a plan for our fiber WiFi and he was extremely knowledgeable and helpful. After this frontier sent out people to do tunnelling for the fiber to be run through (which we later found out was done incorrectly) and explained that after this was done someone else would come by to actually install the internet. After two weeks we had an appointment that canceled on us and then another one a week later that also cancelled on us so we were willing to give it one last shot before switching to another provider. Nolan ended up being our technician that was assigned to us this time and he went above and beyond to make sure everything would be installed correctly! During this process the frontier customer service was a nightmare to deal with, but if you're looking to get WiFi from frontier ask for Nolan because he will make sure the job gets done.

    Verizon

    Verizon

    (28 reviews)

    $$$

    Pick literally any other store. Was kept waiting for 2 hours and then they closed and refused to…read morespeak to me. (Photo for proof that I was actually waiting)

    I have been with Verizon for over 20 years. Have 7 lines on my account. And today, after my…read moreexperience at Taylor Park Dr. Reynoldsburg, I plan on cancelling all services. I came in because a replacement phone received a day before was not working. The solutions I was given was to Pay off the phone and upgrade (9 months old and under warranty); go to Apple store to see if they can help. I asked for a manager; he said there was nothing he could do. I asked for his superior, he was unable to give me contact information. Stated Chris was the district Mgr. and I could call corporate. I asked for corporates number, told to call 611. The phone in question has been without service for 5 days and have lost a lot of business/financials due to this. The store was not busy, so they could have assisted more. I asked another gentleman if he could help me. He replied "I already heard what's going on, I can't help". He did not even consider, I may be asking something different; which I was. EVERYONE (except the female) was dismissive and rude. Because I was not spending money; as they are commission based...I was not treated as a customer. I am trying to get in contact with the district manager through corporate as advised, this location needs some additional training on customer retention. I hope to hear from Chris (if that is the correct name). Please do better, Taylor Park.

    NetWalk - isps - Updated May 2026

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