I have been a customer of Alert Alarms for over 20 years and to this day have not had any problems…read morewith my systems (more than one) or service also a couple of camera systems that function well. All my systems are the direct wired type that simply just function better and have lasted until they are outdated.

Andy at Alert Alarms is awesome! He has taken the very BEST care of my elderly parents. He…read moreinstalled systems and updated when they needed the medical alert feature. Whenever we had problems, he was taking care of things within 24 hours! I cannot praise him enough! This company is excellent!

I set up a appointment with Justin. He came the next day. It was a Sunday. He ran diagnostic test…read moreon my Printer, and figured out what was wrong with it and how to fix it. He kept in touch with me until it was fixed. And offered his to me at anytime I need help..

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

I've had really good luck connecting with excellent service people/companies via Yelp projects, and…read moreMEI Electrical Services is no exception. Although I had difficulty connecting after they made contact (because my cell phone is terrible!), Stephanie persevered and promised to get my job done within a very short time frame. When they called to make the appointment I was pleasantly surprised to have someone out the same day! I had two outdoor fixtures replaced, and it took a very short time. The electrician was competent and pleasant, and answered all my questions. I'll happily use this company again for future electric needs.

I will not go anywhere else from now on. I could not be more pleased with their fast and efficient…read moreservice, and very reasonable pricing. No job seems too small or large for them. I just moved into a new small commercial office and needed a single either net run, and they were out the very next day and performed excellent work.

Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

I wanted to express my appreciation for all the years of service that I have received from Security…read moreNetwork. Elaine is a wonderful employee, great listening ear, genuinely concerned about taking care of the customer. I always look forward to talking with her. Scott B is excellent in installing new system, explaining the details on how it works and the work area is left better than he found it. Tom S serviced me this week with a problem with my son getting the alarm to turn off and provided him with a keybob that was easier for him to use.Thank you so much. I recommend this company to all my friends. Thank you for all the years of superior service. JSwabby 9/20/2025

I pay a ton of money for really basic equipment and then I still have to buy out a contract? Not a…read moregood deal. The lower monthly rate doesn't make up for having to buy the equipment at retail price.

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.