Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

I wanted to express my appreciation for all the years of service that I have received from Security…read moreNetwork. Elaine is a wonderful employee, great listening ear, genuinely concerned about taking care of the customer. I always look forward to talking with her. Scott B is excellent in installing new system, explaining the details on how it works and the work area is left better than he found it. Tom S serviced me this week with a problem with my son getting the alarm to turn off and provided him with a keybob that was easier for him to use.Thank you so much. I recommend this company to all my friends. Thank you for all the years of superior service. JSwabby 9/20/2025

I pay a ton of money for really basic equipment and then I still have to buy out a contract? Not a…read moregood deal. The lower monthly rate doesn't make up for having to buy the equipment at retail price.

I have been a customer of Alert Alarms for over 20 years and to this day have not had any problems…read morewith my systems (more than one) or service also a couple of camera systems that function well. All my systems are the direct wired type that simply just function better and have lasted until they are outdated.

Andy at Alert Alarms is awesome! He has taken the very BEST care of my elderly parents. He…read moreinstalled systems and updated when they needed the medical alert feature. Whenever we had problems, he was taking care of things within 24 hours! I cannot praise him enough! This company is excellent!

I wanted to make a switch plus upgrade my security service and a friend recommended that I give IPS…read morea call. Right off the bat, I was very impressed with the knowledge and professionalism that was provided by Dominic. Throughout the process I was pleased to find that Dominic was trying to help with my needs, not just trying to push the most expensive technology on me. He also showed up when he said he would be there.(This is huge for me! As I have a busy and always changing work schedule). I'm very happy with my new system so far and I'm looking forward to working with them again when I upgrade the sound system in my Man Cave! I would definitely recommend IPS to anyone for there security and home entertainment needs!

We had a terrific experience with Allsecure Systems. Our wireless system has been installed for a…read morecouple of months and we feel extremely safe and secure. We love that our digital control panel is easy to use and has several different functionalities that we have found convenient. One of the greatest perks is the app! We can control our security system from our phone, even when we are away from home traveling! Joe and his team are top notch and we are grateful that they have helped keep our family safe!

I found Allsecure on YELP, and called Joe . He was out promptly and gave me a confident feeling…read more Everything about his service has been top notch. We bid out our security to many of the larger companies and decided that this was the best route. We have not been sorry!!

Advanced Integrated IP Solutions installed 5 surveillance cameras and an NVR, the work that was…read moreperformed was done ahead of schedule with very few issues such as adjusting camera angles or personalized camera settings. Any issues or questions that I had weeks after my installation the owner "Mike C. or his install crew immediately called me or came out to my house to resolve my issues. I was made aware of this company while watching one of our local news channels who interviewed Mike C. In regards to his surveillance company they gave him excellent reviews and I would highly recommend this company too.

I love my cameras!!  Mike and his team did an amazing job!!  His team is very knowledgeable and…read moreworked extremely hard.  Mike took the time to explain everything and even helped me install the app on my phone and iPad and showed me the proper settings on my computer.  They are extremely proud of their work and it shows!  Mike is extremely knowledgeable, VERY patient and organized.   I'm not the most tech savvy and he was EXCELLENT at explaining all the technical stuff.    I would highly recommend this company.

Tim did an excellent job fixing our Starlink install. We had poor connectivity for years due to…read moreobstruction issues. Tim came out very quickly when we called him, discovered the issue, and reinstalled the dish in a new location. We're now seeing great stability and speeds in a very rural area. Very grateful for Tim's excellent service! Highly recommend him for anyone needing help with a Starlink install.

Felix Electronics has done work for me for ever since he installed my Dish system over 12 years…read moreago. Later I had an antenna added in the attic for reception of the 100+ channels available locally. A few years later we moved the TV from one side of the room to the other and he handled the wiring adjustments. He is very reliable and insists everything is perfect before he leaves. His prices have always been reasonable. I look forward to working with him in the future as technology changes.