I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

trust me nothing at spectrum is at 5 anymore and the more automaization (code word AI) continues…read morethe worst things will get because they only understand the basics it's an AI bot that just gives you basic instructions. but I'm glad to know that one single person accomplish their task SAD. spectrum was in my neighborhood today The whole wire system need to replace because it was so old and then they went to my neighbor's house I was like disrespectrum day or something wow okay well good luck

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

Outstanding company. We had them hang a flat screen TV on the wall and relocate the cable modem,…read moreWiFi router, DVD player. Jay, the estimator showed up on time and made a thorough inspection, complete with notes and photos, to be sure the estimate was accurate. The installers routed a series of cables behind the walls, without any unsightly holes (I don't know how they did this through a series of 2 x 4 studs!). After they were done, they tested all the remote controls with me and cleaned up any dust and debris. Highly recommended.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

They did a wonderful job! They responded to my questions and gave an estimate very fast on moving…read moredesk from main floor into basement. They got stuck in traffic and made sure to let us know that it would be a little later than expected. When they arrived they were very professional and nice. I would highly recommend them.

From the owner: Home improvement and home automation. We can service your home with a deep clean to get ready to…read morefor the market or thanksgiving dinner. We can also set up your security system, mount your new tv on the wall, or completely restore your HVAC vents back to their original shape. Free of mold, mildew or other household pollutants. We are also master assemblers. Anything from Amazon to Ikea, we can neatly put it together for you.

Responded quickly and professionally to a request for a proposal for some upgrade work.read more

Excellent place to demo. I found speakers that brought out parts of songs I've never heard before…read more Also purchased an 11 channel Sony A/V receiver that has been rock solid and totally immersive. I had a few set-up questions & Genesis had the answers.

I'm somewhere upwards of 5k into hardware…read more Most of my cameras work, excepting the outdoor camera that failed...3 weeks in...because water got in the cat6 jack. But equipment that wont stand up to the environment isn't really my complaint. I found the break in tonight, which my alarm system caught but which was not reported to police, to be a frustrating experience. Yall had one job...

This is not a service, it is a website based self install program. I tried calling and there is a…read morevoice automation system that refers you to the website as an only option to discuss a system install.

I recently switched to these guys. The equipment package and rates for monitoring were good. I…read moreeven had a same day install. It took longer than the hour the sales guy promised but it's in and working great so far. The home automation took my place from just being protected to super cool.

Had vivent for 4 years, half the time the products didn't work. Horrible customer service. When…read moretrying to cancel the product, I spent 40 minutes on the phone being told of new promotions, and options available to me. I got transferred four times and was told that the next person would be able to cancel my account. Just to find out they wanted to give me other options. This was so bad i had to record the call. After 40 minutes the manager got on the phone and proceeded to do the same thing. Tried to give me options to keep the service. It wasn't until i threatened them that I am also recording the call and that I will be writing a review that she had to give one more option before finally getting to the cancellation. I would never buy this product again. Not even because it wasn't a good product. The customer service is total shit! Do not waist your time with a company that doesn't value loyal customers!

This was the most unprofessional experience I've ever had. He seemed more concerned about getting…read morepaid than providing quality work or a good customer experience. The workmanship was terrible -- I'll have to pay someone else to come redo everything -- and he even left a potential fire hazard behind my TV. He promised to come back and fix everything as long as I paid him in full, but he never showed up. I'll have nightmares of him manhandling my $2,000 TV with zero care or respect. Stay far away from this guy -- he's a scammer who took $300 from me

Isaiah great to work with. Hung 4 tv's for us as a video wall. Everything done professionally and…read moreas scheduled. Would highly recommend.