Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

They did a wonderful job! They responded to my questions and gave an estimate very fast on moving…read moredesk from main floor into basement. They got stuck in traffic and made sure to let us know that it would be a little later than expected. When they arrived they were very professional and nice. I would highly recommend them.

From the owner: Home improvement and home automation. We can service your home with a deep clean to get ready to…read morefor the market or thanksgiving dinner. We can also set up your security system, mount your new tv on the wall, or completely restore your HVAC vents back to their original shape. Free of mold, mildew or other household pollutants. We are also master assemblers. Anything from Amazon to Ikea, we can neatly put it together for you.

Responded quickly and professionally to a request for a proposal for some upgrade work.read more

Excellent place to demo. I found speakers that brought out parts of songs I've never heard before…read more Also purchased an 11 channel Sony A/V receiver that has been rock solid and totally immersive. I had a few set-up questions & Genesis had the answers.

I'm somewhere upwards of 5k into hardware…read more Most of my cameras work, excepting the outdoor camera that failed...3 weeks in...because water got in the cat6 jack. But equipment that wont stand up to the environment isn't really my complaint. I found the break in tonight, which my alarm system caught but which was not reported to police, to be a frustrating experience. Yall had one job...

This is not a service, it is a website based self install program. I tried calling and there is a…read morevoice automation system that refers you to the website as an only option to discuss a system install.

Had vivent for 4 years, half the time the products didn't work. Horrible customer service. When…read moretrying to cancel the product, I spent 40 minutes on the phone being told of new promotions, and options available to me. I got transferred four times and was told that the next person would be able to cancel my account. Just to find out they wanted to give me other options. This was so bad i had to record the call. After 40 minutes the manager got on the phone and proceeded to do the same thing. Tried to give me options to keep the service. It wasn't until i threatened them that I am also recording the call and that I will be writing a review that she had to give one more option before finally getting to the cancellation. I would never buy this product again. Not even because it wasn't a good product. The customer service is total shit! Do not waist your time with a company that doesn't value loyal customers!

My husband and I have been having issues with seeing the live feeds from all 3 cameras on our app…read more This issue has been going on a month or so. The first time I called, the techs did a trouble shoot. They rebooted the panel and all three cameras 3 times and we were still having the same issue. They had a tech come out to check the cameras. The tech stated that 2 of the cameras were fine but 1 of them (doorbell camera) needed to be replaced. So we received an doorbell camera at no cost. My app worked for a little while and then stopped working again but my husband was never able to see his live feed on his app. I called back again and the tech performed a trouble shoot again by rebooting the cameras and having me go outside to trigger the apps to see if it work. It did work for me for a short time but my husband still was not able to see his live feed. The biggest issue is that when the camera's are triggered, we cannot see the live feed when we tap on the notification that pops up on our phones. We call again yesterday, 2/25/2026. The tech performed another trouble shoot by rebooting the cameras and having me go outside and trigger the cameras to see if my husband and I can see the live feed from the notification on our phones. It would work once and then when triggering it again it doesn't work. They had us uninstall and install the app on our phone a couple of times, which helped but only after a couple of times the camera's were triggered. I had to call them back a few times yesterday because they instructed to give them a call back if it happens again. After doing this repeatedly and still not getting any results, I request to speak to a manager. Previously, on a call, I was informed that there was an upgrade to our cameras that would perform better. They asked what type of cell phones we had. When I told them that they were Androids, they informed that they have been getting the same calls from Android users and they were aware of a software issue they were having. They could not give me any ETA of when the issue would be fixed. After all of this, I wanted to speak to an manager to request a free upgrade because we have been having this issue for over a month, calling multiple times and we are still having this issue. The manager told my husband and I that they would give us a $75 discount on our bill but could not give us the free upgrade. They could give us a 25% discount on the cameras. This has been a headache. I explained to them that this could possibly be a bad situation. What if someone was trying to break into our home or garage while we are at home and we try to look at out live feed and can't do it risking our lives to look out an window? What if we are away from home and cannot see the feed to see what is going on? We still were told that this is the only thing they can do. We pay our monitoring service every month on time and we are valued customers due to my husband being a military vet. We feel that they have not taken care of us. We are still having this issue.